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Customer Service Training Manager Jobs in Kentucky

Siemens Healthineers

$112K - $154K/yr

Equip sellers to confidently navigate compliant customer conversations Measure & improve * Define ... military service, and other categories protected by federal, state or local law. EEO is the Law:

CITIZENS BANK OF KENTUCKY INC

CSR

Ashland, KY · On-site

$12.45 - $18.67/hr

... the Customer Service training. Participates in sales program and is responsible for achieving individual referral goals as set by management. Continuing education with eLearning courses on ...

Crunch Fitness

Manager In Training MIT

Florence, KY · On-site

Manager In Training ( MIT ) The Manager In Training will assist the General Manager in ensuring the ... Strong customer service skills * Strong computer skills Responsibilities: Administration ...

Long John Silver's

Customer Service

Paris, KY · On-site

$12/hr

Customer Service Share Apply Full-time Part-time Up to $12.00 per hour The Customer Service is the ... Paid Training * Advancement Opportunities * Competitive Pay * GED/Scholarship Opportunities

Long John Silver's

Customer Service

Nicholasville, KY · On-site

$14.25 - $19.25/hr

Customer Service The Customer Service is the key to ensuring guest satisfaction. This is a very ... Paid Training * Advancement Opportunities * Competitive Pay * GED/Scholarship Opportunities

Long John Silver's

Customer Service

Paducah, KY · On-site

$14.25 - $19.50/hr

The Customer Service is the key to ensuring guest satisfaction. This is a very important position ... Paid Training * Advancement Opportunities * Competitive Pay * GED/Scholarship Opportunities

Long John Silver's / A&W

Customer Service

Paducah, KY

$10 - $14/hr

The Customer Service is the key to ensuring guest satisfaction. This is a very important position ... Paid Training * Advancement Opportunities * Competitive Pay * GED/Scholarship Opportunities

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Showing results 21-40

All JobsCustomer Service Training JobsCustomer Service Training Manager JobsCustomer Service Training Manager Jobs in Kentucky

Customer Service Training Manager information

See Kentucky salary details

$9

$22

$39

How much do customer service training manager jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for customer service training manager in Kentucky is $22.89, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $28.22 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Training Manager vs Customer Service Representative?

AspectCustomer Service Training ManagerCustomer Service Representative
Required CredentialsBachelor's degree, training certificationsHigh school diploma or equivalent, on-the-job training
Work EnvironmentOffice setting, training sessions, managementCall centers, retail stores, customer support centers
Employer & Industry UsageCompanies focusing on employee development and trainingCustomer-facing roles across various industries

The Customer Service Training Manager focuses on developing and delivering training programs to improve customer service skills within an organization. In contrast, the Customer Service Representative interacts directly with customers to resolve issues and provide support. While the Training Manager requires leadership and instructional skills, the Representative emphasizes communication and problem-solving abilities. Both roles are essential in customer service operations but serve different functions within the industry.

What does a customer service training manager do?

A customer service training manager develops and implements training programs to improve customer service skills among staff. They assess training needs, create instructional materials, and evaluate employee performance to ensure high-quality customer interactions. The role often requires strong communication skills and knowledge of customer service tools and techniques.
Customer Service Training Manager jobs near you
Infographic showing various Customer Service Training Manager job openings in Kentucky as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $47,606 per year, or $22.9 per hour.

Customer Service - Front End Manager

Meijer

Bowling Green, KY • On-site

Full-time

Re-posted 7 days ago

Meijer rating

6.2

Company rating: 6.2 out of 10

Based on 1,643 frontline employees who took The Breakroom Quiz

21st of 39 rated national retailers

Job description

As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family – take care of your career and your community!

Meijer Rewards

  • Weekly pay

  • Scheduling flexibility

  • Paid parental leave 

  • Paid education assistance

  • Team member discount

  • Development programs for advancement and career growth

 

Please review the job profile below and apply today!

The Area Leader is responsible for overall team member engagement for those in span of care. The leader will be responsible for driving recognition, feedback and coaching, performance management, training and development, and succession planning. The Area Leader will direct Leads and Team Leaders, while ultimately being accountable for area operations and financials (shrink, productivity, safety, scheduling & forecasting staffing needs, and team member and customer conflict resolution). The Area Leader will work to identify and implement process improvements as well as serve as a steward of the Meijer culture.


 

What You’ll be Doing:

  • Engages with team members in span of care to ensure they are receiving appropriate onboarding, training and development, and coaching and feedback to be successful in all they do.
  • Identifies talent and engages in career discussions to support overall store staffing and ensure a diversified talent pipeline strategy for team member as well as leadership roles.
  • Involvement in candid discussions with team members to ensure Meijer standards are upheld and team members have the ability to grow within the organization.
  • Accountability for area operations and financial results by overseeing the execution of corporate plans to ensure all services and products are effectively managed in order to maximize sales and productivity ultimately owning budget line items in the P&L.
  • Drives safety and compliance throughout the store in addition to overall condition management as well as responsibility for following all compliance procedures in the store.
  • Ensures the Team Leaders and Leads are providing guidance and assigning daily work assignments for team members as well as any training needs.
  • This job profile is not meant to be all inclusive of the responsibilities of this position; may perform other duties as assigned or required.

What You Bring with You (Qualifications):

  • Bachelor’s degree or equivalent experience.
  • Minimum 4+ years of retail/grocery or customer service experience.
  • Progressive leadership experience preferred.
  • A passion to provide industry leading service.
  • Demonstrated ability to communicate with team members in a way that provides clear and precise direction.
  • Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions.
  • Demonstrated ability to lead an organization that practices working safely at all times.
  • Demonstrates proactive/creative thinking and applies it to the business.
  • A thorough understanding of seasonal and diverse merchandising which leads to meeting the needs of our customers/community and gaining sales and market share.
  • A strong business acumen. 
  • An innovative attitude to help Meijer set the industry standard.
  • A commitment to fostering an inclusive environment where all team members and vendors feel valued and supported.

What Meijer employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Meijer logo

About Meijer

Sourced by ZipRecruiter

Meijer is a family business. We believe in treating each other with dignity and respect. We are committed to strengthening the communities we serve. Retailing is a fast-paced business that demands continuous improvement. Meijer is committed to keeping our competitive spirit strong and staying nimble and flexible to win in the marketplace.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Grand Rapids, MI, US

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