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Customer Service Training Development Manager Jobs

Pilgrim

TRAINING & DEVELOPMENT SUPERVISOR

Columbia, MO · On-site

We are completely focused on our business, ensuring the BEST products and services to our customers ... Training for management team members shall include but not be limited to policy and procedure ...

JBS USA

TRAINING & DEVELOPMENT SUPERVISOR

Columbia, MO · On-site

We are completely focused on our business, ensuring the BEST products and services to our customers ... Training for management team members shall include but not be limited to policy and procedure ...

JBS USA

TRAINING & DEVELOPMENT SUPERVISOR

Columbia, MO · On-site

We are completely focused on our business, ensuring the BEST products and services to our customers ... Training for management team members shall include but not be limited to policy and procedure ...

Eaton

Training & Development Leader

Arecibo, PR · On-site

Job Responsibilities 1. Provide guidance to production, technical services and quality personnel ... Manages the evaluation and procurement of external programs and resources across various platforms ...

Customer Service

Be Seen First

Servicing - Customer Advocate

Auburn Hills, MI · On-site

$16 - $22.85/hr

Ability to manage multiple accounts while meeting productivity and regulatory deadlines ... Paid training and career development * Employee Assistance Program (EAP) * Wellness initiatives

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Customer Service Training Development Manager information

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$11K

$90.4K

$185K

How much do customer service training development manager jobs pay per year?

As of Sep 9, 2026, the average yearly pay for customer service training development manager in the United States is $90,425.00, according to ZipRecruiter salary data. Most workers in this role earn between $58,500.00 and $112,000.00 per year, depending on experience, location, and employer.

What are popular job titles related to Customer Service Training Development Manager jobs?

For Customer Service Training Development Manager jobs, the most frequently searched job titles are:

Infographic showing various Customer Service Training Development Manager job openings in the United States as of June 2026, with employment types broken down into 82% Full Time, 16% Part Time, and 2% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $90,425 per year, or $43.5 per hour.

TRAINING & DEVELOPMENT MANAGER

Hilton Head Island, SC • On-site

Town of Hilton Head Island
Public Administration • 51 - 200 employees
Learn more about Town of Hilton Head Islandexternal

$84K - $101K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 22 days ago

Key responsibilities

  • Develop and lead comprehensive Townwide training, workforce development, and organizational development programs.

  • Design and deliver engaging training programs, workshops, and leadership development opportunities for employees at all levels.

  • Assess employee and organizational development needs and create practical learning solutions to support Town priorities.

Job description

Join Our Team as a Training amp; Development Manager

The Town of Hilton Head Island is seeking a Training amp; Development Manager to lead employee learning, leadership development, performance management, employee engagement, and organizational development initiatives across the Town.

Our employees provide the services that make Hilton Head Island an exceptional place to live, work, and visit. This position offers a unique opportunity to help them grow, strengthen our leaders, and build programs that support a high-performing and engaged workforce.

If you are passionate about developing people, creating meaningful learning experiences, coaching leaders, and helping organizations perform at their best, we'd love to hear from you.

What You Will Do

As the Training amp; Development Manager, you will help shape the employee experience and strengthen our organization by:

  • Developing and leading comprehensive Townwide training, workforce development, and organizational development programs;
  • Designing and personally delivering engaging training programs, workshops, and leadership development opportunities for employees at all levels of the organization;
  • Assessing employee and organizational development needs and creating practical learning solutions that support Town priorities;
  • Leading supervisory and leadership development programs that strengthen the skills and effectiveness of current and emerging leaders;
  • Administering the Townwide performance management program and providing guidance and coaching to supervisors and managers regarding employee performance and development;
  • Coordinating employee engagement and recognition initiatives that strengthen workplace culture and employee connection;
  • Providing initial employee relations consultation, coaching, and guidance to employees and supervisors; and
  • Using feedback, performance measures, and workforce data to evaluate programs, identify trends, and continuously improve employee development initiatives.
Qualifications
  • Bachelor's Degree in Human Resources, Organizational Development, Business Administration, Public Administration, or a closely related field
  • Five (5) years of progressively responsible experience in training and development, organizational development, human resources, or a related field; or an equivalent combination of education and experience
  • Experience designing and personally delivering employee, supervisory, or leadership development programs
  • Strong facilitation, coaching, communication, and relationship-building abilities
What We Offer
  • The opportunity to build and shape employee and leadership development programs across the organization
  • A collaborative work environment where you can see the direct impact of your work
  • A comprehensive benefits package that includes health, dental, vision, life insurance, short and long-term disability, vacation and sick leave, paid holidays, tuition reimbursement, a healthcare reimbursement arrangement, and generous matching 401(k) plan
  • Relocation assistance is available
Why Work with Us?
  • Develop People and Leaders
    Create learning experiences and development programs that help employees and leaders grow and succeed.
  • Shape the Employee Experience
    Help strengthen performance, engagement, workplace culture, and organizational effectiveness across the Town.
  • Bring Your Ideas to Life
    Help us expand and strengthen our approach to training, leadership development, employee engagement, and organizational development.
  • Work Where Others Vacation
    Enjoy an exceptional quality of life while serving one of the nation's premier coastal communities.

Join us in developing the people who make Hilton Head Island an even better place to live, work, and play!

The Town of Hilton Head Island is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Position will remain open until filled.

Apply