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Customer Service Trainee Jobs in Tennessee (NOW HIRING)

Limitless East Marketing

Management Trainee

Nashville, TN · On-site

$58K - $63K/yr

As a Management Trainee, you will work closely with experienced team members and leadership while ... Provide high-quality customer service and help resolve inquiries efficiently * Support managers ...

Alphabe Insight Inc

Management Trainee

Nashville, TN · On-site

$58K - $63K/yr

As a Management Trainee, you will work closely with experienced team members and leadership while ... Provide high-quality customer service and help resolve inquiries efficiently * Support managers ...

Republic Services

Driver Trainee

Union City, TN · On-site

A Driver Trainee will be trained by Republic Services to obtain a commercial driver's license (CDL) ... We provide customers with the most complete set of products and services, including recycling ...

Republic Services

Driver Trainee

Union City, TN · On-site

A Driver Trainee will be trained by Republic Services to obtain a commercial driver's license (CDL) ... We provide customers with the most complete set of products and services, including recycling ...

Republic Services

Driver Trainee

Union City, TN · On-site

A Driver Trainee will be trained by Republic Services to obtain a commercial driver's license (CDL) ... We provide customers with the most complete set of products and services, including recycling ...

SPATCO

Service Tech Trainee

Memphis, TN · On-site

We are here to provide the best energy solutions to our customers. We are built on service. From ... Our service tech trainee position is an entry level position which will provide you with the ...

Boise Cascade Company

Sales Trainee

Memphis, TN · On-site

... and/or services in preparation for sales responsibilities with the goal of developing a sales ... Initiating sales, taking orders, anticipating and meeting customer needs. Assigned product ...

Boise Cascade Company

Sales Trainee

Memphis, TN · On-site

... and/or services in preparation for sales responsibilities with the goal of developing a sales ... Initiating sales, taking orders, anticipating and meeting customer needs. Assigned product ...

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Customer Service Trainee information

See Tennessee salary details

$12

$19

$32

How much do customer service trainee jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for customer service trainee in Tennessee is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $22.02 per hour, depending on experience, location, and employer.

What is a customer service trainee?

Customer Service Trainees are entry-level professionals who are learning the skills and knowledge necessary to assist customers effectively. They typically undergo training programs to understand company products, policies, and procedures, as well as to develop communication and problem-solving abilities. Their main role is to support experienced customer service representatives while gaining hands-on experience in handling customer inquiries and resolving issues. Over time, trainees are expected to become proficient and transition into full customer service roles.

What are the key skills and qualifications needed to thrive as a customer service trainee?

To thrive as a Customer Service Trainee, you need effective communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, basic computer proficiency, and exposure to helpdesk software are commonly expected. Patience, active listening, and a positive attitude are valuable soft skills that help build rapport with customers and resolve issues efficiently. These skills ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service trainees and how are they typically addressed?

Customer Service Trainees often face challenges such as handling difficult customers, learning company-specific systems, and managing a high volume of inquiries. These challenges are typically addressed through comprehensive onboarding programs, mentoring from experienced team members, and ongoing training in communication and problem-solving skills. Most organizations also provide regular feedback and support, helping trainees build confidence and competence in their roles as they progress.

What is the difference between Customer Service Trainee vs Customer Service Representative?

AspectCustomer Service TraineeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma; some roles may prefer additional certifications
Work EnvironmentTraining programs, entry-level settingsCustomer-facing roles in retail, call centers, or service offices
Employer UsageInternship or training programs within companiesFull-time or part-time customer support roles
Search & Comparison IntentLearning about entry-level training rolesSeeking customer service job opportunities

In summary, a Customer Service Trainee is typically an entry-level position focused on training and skill development, often within a structured program. A Customer Service Representative is a more experienced role responsible for handling customer inquiries and providing support. The trainee role is ideal for those starting their career, while the representative role requires some prior knowledge or experience.

How to get into customer service trainee with no experience?

To become a customer service trainee with no experience, focus on developing strong communication and problem-solving skills, and consider completing relevant training or certifications such as customer service courses. Entry-level positions often require a positive attitude and willingness to learn, making internships or volunteer work valuable for gaining initial experience.

What career paths can start with a customer service trainee?

A customer service trainee can progress into roles such as customer service representative, team lead, supervisor, or customer experience specialist. Gaining experience in communication, problem-solving, and product knowledge can also lead to careers in sales, account management, or administrative positions within the same organization.

What are the most commonly searched types of Customer Service jobs in Tennessee?

The most popular types of Customer Service jobs in Tennessee are:

What cities in Tennessee are hiring for Customer Service Trainee jobs?

Cities in Tennessee with the most Customer Service Trainee job openings:

Customer Service Trainee jobs near you
Infographic showing various Customer Service Trainee job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,926 per year, or $19.2 per hour.

Entry-Level Manager Trainee

84 Lumber Company

Clarksville, TN • On-site

$45K - $50K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

84 Lumber rating

6.4

Company rating: 6.4 out of 10

Based on 137 frontline employees who took The Breakroom Quiz

13th of 13 rated diy builders merchants

Job description

Overview
Are you ready to build a rewarding and lifelong career? Do you thrive in a team environment that challenges you to be your best? Join 84 Lumber, a family-owned company founded on growth, stability, and the mindset that "nothing is impossible." 84 Lumber is hiring immediately and has the perfect career opportunity for you!
$45,000-50,000yr based on hourly, OT and monthly incentives.
WHO IS 84?
84 Lumber is the nation's largest privately held supplier of building materials, manufactured components and industry-leading services for residential and commercial construction. With over 320 facilities in 34 states and plans for even more locations, your opportunities for growth within the company are endless. If you invest in yourself, we will invest in you!
At 84 Lumber, we promote nearly 100% from within, creating a unique environment where you can build your own career path. Over 96% of our store managers began as Manager Trainees, and on average, you can earn your first promotion within six months.
COMPREHENSIVE BENEFITS PACKAGE:
We offer all the benefits you expect from an industry leader, including:
  • Monthly performance incentives (both store and personal-level bonus potential)
  • Paid Time Off (PTO), sick and personal days
  • Medical, dental and vision insurance
  • Holiday pay
  • Flexible Spending Accounts (FSA) for medical and dependent care
  • Annual profit sharing and 401(k) with employer match (based on company profits)
  • Discounts on building materials and other retail partnerships

RECOGNITION & AWARDS:
84 Lumber is proud to be recognized as one of America's:
  • Most Patriotic Companies by Newsweek, 2026
  • Most Trustworthy Companies by Newsweek, 2026
  • Largest Family Businesses by Forbes, 2026
  • Top Private Companies by Forbes, 2025
  • Best Large Employers by Forbes, 2025

WHAT YOU WILL DO:
The Manager Trainee is a full-time, entry-level position designed to prepare you for a leadership role within 84 Lumber. This role offers hands-on training across all aspects of store operations with the goal of promotion to a management position. Within the first 6-12 months, you can be promoted (based on performance and position availability), which can lead to up to a 40% increase in annual pay. Many Manager Trainees progress to General Manager roles within 3-4 years. Manager Trainees must complete the learning plan and course of study as outlined within the assigned time frame and must be willing to relocate for a management position.
No experience is required to begin your career at 84 Lumber. Just bring your dedication and willingness to learn and we will help you with the rest!
Through a structured training plan including classroom, online, and hands-on learning across various areas, you will learn:
  • Sales and Customer Service: Support customers and drive sales in a retail store environment.
  • Store Operations and Inventory Management: Oversee material/supply chain flow, stock, and merchandising.
  • Blueprint Reading and Estimation: Create material estimates for building projects.
  • Forklift Operation and Certification: Safe handling of materials and equipment.
  • Business Management: Payroll, invoicing, inventory, and financial analysis.
  • Microsoft Office Suite: While previous experience is preferred, you will enhance and refine your skills through a comprehensive training program.

SUPERVISORY RESPONSIBILITY:
This position does not have supervisory responsibilities.
PHYSICAL DEMANDS & WORK ENVIRONMENT:
You'll work in both indoor and outdoor settings, assisting customers in all weather conditions ( wet, humid, hot, or cold). This role requires frequent standing, walking, and lifting (up to 80 pounds), and other physical activities. You may also work around machinery and airborne particles.
Responsibilities
  • Payroll, Invoicing, Inventory and POS Systems
  • Microsoft Office Suite (previous experience preferred)
  • Interpreting and analyzing common financial reports
  • Reading blueprints and creating material lists
  • Responding to common inquiries or complaints from customers

Qualifications
REQUIREMENTS:
  • Education: High school diploma or GED equivalent Availability: Full-time schedule (48+ hours/week, overtime included)

Are you ready to lead, learn, and grow with 84 Lumber? Apply today to begin your career journey!
84 Lumber is an Equal Opportunity Employer, including disability and protected veteran status.

What 84 Lumber employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About 84 Lumber

Sourced by ZipRecruiter

84 Lumber Company is the nation’s leading privately held supplier of building materials, building supplies, manufactured components and industry-leading services for single- and multi-family residences and commercial buildings. 84 Lumber is proud to offer brand name, quality building supplies to building professionals, commercial contractors, home builders, remodelers, developers, and do-it-yourselfers.

Industry

Construction materials wholesalers

Company size

5,001 - 10,000 Employees

Headquarters location

Eighty Four, PA, US

Year founded

1956

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