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Customer Service Trainee Jobs in Tennessee (NOW HIRING)

Cintas

Management Trainee

Knoxville, TN · On-site

The Management Trainee will work closely with experienced managers to learn about Outside Sales ... Provide exceptional customer service by addressing inquiries and resolving issues promptly.

Cintas

Management Trainee

Memphis, TN · On-site

The Management Trainee will work closely with experienced managers to learn about Outside Sales ... Provide exceptional customer service by addressing inquiries and resolving issues promptly.

84 Lumber Company

Manager Trainee

Jefferson City, TN · On-site

Over 96% of our store managers began as Manager Trainees, and on average, you can earn your first ... Sales and Customer Service : Support customers and drive sales in a retail store environment.

spatco

Service Tech Trainee

Memphis, TN · On-site

Our service tech trainee position is an entry level position which will provide you with the ... Complete petroleum service calls for our customers. This could be at retail gas stations ...

84 Lumber Company

Manager Trainee

Jefferson City, TN · On-site

Over 96% of our store managers began as Manager Trainees, and on average, you can earn your first ... Sales and Customer Service : Support customers and drive sales in a retail store environment.

Vulcan Materials Company

Trainee -Sales

Cleveland, TN · On-site

Job Summary A Trainee in Sales is an entry-level position where individuals learn about sales techniques, customer service, product knowledge, and company policies. They shadow experienced sales ...

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Customer Service Trainee information

See Tennessee salary details

$12

$19

$32

How much do customer service trainee jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for customer service trainee in Tennessee is $19.20, according to ZipRecruiter salary data. Most workers in this role earn between $13.94 and $22.02 per hour, depending on experience, location, and employer.

What is a customer service trainee?

Customer Service Trainees are entry-level professionals who are learning the skills and knowledge necessary to assist customers effectively. They typically undergo training programs to understand company products, policies, and procedures, as well as to develop communication and problem-solving abilities. Their main role is to support experienced customer service representatives while gaining hands-on experience in handling customer inquiries and resolving issues. Over time, trainees are expected to become proficient and transition into full customer service roles.

What are the key skills and qualifications needed to thrive as a customer service trainee?

To thrive as a Customer Service Trainee, you need effective communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, basic computer proficiency, and exposure to helpdesk software are commonly expected. Patience, active listening, and a positive attitude are valuable soft skills that help build rapport with customers and resolve issues efficiently. These skills ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.

What are some common challenges faced by customer service trainees and how are they typically addressed?

Customer Service Trainees often face challenges such as handling difficult customers, learning company-specific systems, and managing a high volume of inquiries. These challenges are typically addressed through comprehensive onboarding programs, mentoring from experienced team members, and ongoing training in communication and problem-solving skills. Most organizations also provide regular feedback and support, helping trainees build confidence and competence in their roles as they progress.

What is the difference between Customer Service Trainee vs Customer Service Representative?

AspectCustomer Service TraineeCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; on-the-job trainingHigh school diploma; some roles may prefer additional certifications
Work EnvironmentTraining programs, entry-level settingsCustomer-facing roles in retail, call centers, or service offices
Employer UsageInternship or training programs within companiesFull-time or part-time customer support roles
Search & Comparison IntentLearning about entry-level training rolesSeeking customer service job opportunities

In summary, a Customer Service Trainee is typically an entry-level position focused on training and skill development, often within a structured program. A Customer Service Representative is a more experienced role responsible for handling customer inquiries and providing support. The trainee role is ideal for those starting their career, while the representative role requires some prior knowledge or experience.

How to get into customer service trainee with no experience?

To become a customer service trainee with no experience, focus on developing strong communication and problem-solving skills, and consider completing relevant training or certifications such as customer service courses. Entry-level positions often require a positive attitude and willingness to learn, making internships or volunteer work valuable for gaining initial experience.

What career paths can start with a customer service trainee?

A customer service trainee can progress into roles such as customer service representative, team lead, supervisor, or customer experience specialist. Gaining experience in communication, problem-solving, and product knowledge can also lead to careers in sales, account management, or administrative positions within the same organization.

What are the most commonly searched types of Customer Service jobs in Tennessee?

The most popular types of Customer Service jobs in Tennessee are:

What cities in Tennessee are hiring for Customer Service Trainee jobs?

Cities in Tennessee with the most Customer Service Trainee job openings:

Customer Service Trainee jobs near you
Infographic showing various Customer Service Trainee job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 83% Full Time, 14% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,926 per year, or $19.2 per hour.

Management Trainee

Cintas

Knoxville, TN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 7 days ago

Cintas rating

7.6

Company rating: 7.6 out of 10

Based on 477 frontline employees who took The Breakroom Quiz

189th of 494 rated business services

Job description

Requisition Number: 232951
Job Description
Cintas is offering an exciting Management Trainee program designed to kickstart your professional career. We are seeking a motivated and dynamic Management Trainee to join this well-structured program, where you'll gain in-depth knowledge of our business through hands-on rotations in various departments. This position is designed for individuals looking to develop their leadership skills and gain hands-on experience in various aspects of our business operations. The Management Trainee will work closely with experienced managers to learn about Outside Sales, Production/Warehouse Management, Office Management, Service Management and ultimately prepare you for career advancement opportunities within the company.
Key Responsibilities Include:
  • Rotate through departments immersing in the business from a leadership viewpoint.
  • Engage in outside sales activities to promote products and services while building customer relationships.
  • Provide exceptional customer service by addressing inquiries and resolving issues promptly.
  • Analyze sales data and assist in making informed business decisions.
  • Collaborate with key leaders on various projects related to sales management and operational efficiency.
  • Professional Development with access to Executive Leadership Seminars/Divisional Summits.

Skills/Qualifications
Required
  • Must have, or will obtain, a Bachelor's degree within six months
  • Have an active driver's license

Preferred
  • Co-op or internship experience in a Customer Service, Sales, Production or Administrative role
  • A business or otherwise related academic major
  • A leadership/management role on campus or related extracurricular activities

Willingness to relocate regionally during, or at the end of, the program
Benefits
Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost.
Additionally, our employee-partners enjoy:
• Competitive Pay
• 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP)
• Disability, Life and AD&D Insurance, 100% Company Paid
• Paid Time Off and Holidays
• Skills Development, Training and Career Advancement Opportunities
Company Information
Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index.
Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law.
This job posting will remain open for at least five (5) days.
Job Category: Service
Organization: First Aid and Safety
Employee Status: Regular
Schedule: Full Time
Shift: 1st Shift

What Cintas employees say

Pay

Benefits

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Workplace

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About Cintas

Sourced by ZipRecruiter

Headquartered in Cincinnati, Cintas is a publicly held company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor's 500 Index and Nasdaq-100 Index.

Industry

Manufacturing and fabric manufacturing

Company size

10,000+ Employees

Headquarters location

Cincinnati, OH, US

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