Manager Trainee
Mentor, OH · On-site
Outstanding Customer Service skills? * Ability to lead and develop a team? * Leadership experience or a Business-related degree preferred If so, start building your career right away! Apply today! We ...
Manager Trainee
Mentor, OH · On-site
Outstanding Customer Service skills? * Ability to lead and develop a team? * Leadership experience or a Business-related degree preferred If so, start building your career right away! Apply today! We ...
Manager Trainee
Ontario, OH · On-site
Outstanding Customer Service skills? * Ability to lead and develop a team? * Leadership experience or a Business-related degree preferred If so, start building your career right away! Apply today! We ...
Manager Trainee
Ontario, OH · On-site
Outstanding Customer Service skills? * Ability to lead and develop a team? * Leadership experience or a Business-related degree preferred If so, start building your career right away! Apply today! We ...
Manager Trainee
Cleveland, OH · On-site
Outstanding Customer Service skills? * Ability to lead and develop a team? * Leadership experience or a Business-related degree preferred If so, start building your career right away! Apply today! We ...
Manager Trainee
Cleveland, OH · On-site
Outstanding Customer Service skills? * Ability to lead and develop a team? * Leadership experience or a Business-related degree preferred If so, start building your career right away! Apply today! We ...
Manager Trainee
Warren, OH · On-site
Outstanding Customer Service skills? * Ability to lead and develop a team? * Leadership experience or a Business-related degree preferred If so, start building your career right away! Apply today! We ...
Manager Trainee
Warren, OH · On-site
Outstanding Customer Service skills? * Ability to lead and develop a team? * Leadership experience or a Business-related degree preferred If so, start building your career right away! Apply today! We ...
Manager Trainee
Avon, OH · On-site
Outstanding Customer Service skills? * Ability to lead and develop a team? * Leadership experience or a Business-related degree preferred If so, start building your career right away! Apply today! We ...
Manager Trainee
Avon, OH · On-site
Outstanding Customer Service skills? * Ability to lead and develop a team? * Leadership experience or a Business-related degree preferred If so, start building your career right away! Apply today! We ...
Manager Trainee
Lancaster, OH · On-site
Outstanding Customer Service skills? * Ability to lead and develop a team? * Leadership experience or a Business-related degree preferred If so, start building your career right away! Apply today! We ...
Manager Trainee
Lancaster, OH · On-site
Outstanding Customer Service skills? * Ability to lead and develop a team? * Leadership experience or a Business-related degree preferred If so, start building your career right away! Apply today! We ...
Manager Trainee
Celina, OH · On-site
Outstanding Customer Service skills? * Ability to lead and develop a team? * Leadership experience or a Business-related degree preferred If so, start building your career right away! Apply today! We ...
Manager Trainee
Celina, OH · On-site
Outstanding Customer Service skills? * Ability to lead and develop a team? * Leadership experience or a Business-related degree preferred If so, start building your career right away! Apply today! We ...
Manager Trainee
Athens, OH · On-site
Outstanding Customer Service skills? * Ability to lead and develop a team? * Leadership experience or a Business-related degree preferred If so, start building your career right away! Apply today! We ...
Manager Trainee
Athens, OH · On-site
Outstanding Customer Service skills? * Ability to lead and develop a team? * Leadership experience or a Business-related degree preferred If so, start building your career right away! Apply today! We ...
Manager Trainee
Sandusky, OH · On-site
Outstanding Customer Service skills? * Ability to lead and develop a team? * Leadership experience or a Business-related degree preferred If so, start building your career right away! Apply today! We ...
Manager Trainee
Sandusky, OH · On-site
Outstanding Customer Service skills? * Ability to lead and develop a team? * Leadership experience or a Business-related degree preferred If so, start building your career right away! Apply today! We ...
Manager Trainee
Loveland, OH · On-site
Outstanding Customer Service skills? * Ability to lead and develop a team? * Leadership experience or a Business-related degree preferred If so, start building your career right away! Apply today! We ...
Manager Trainee
Loveland, OH · On-site
Outstanding Customer Service skills? * Ability to lead and develop a team? * Leadership experience or a Business-related degree preferred If so, start building your career right away! Apply today! We ...
Manager Trainee
Miamisburg, OH · On-site
Outstanding Customer Service skills? * Ability to lead and develop a team? * Leadership experience or a Business-related degree preferred If so, start building your career right away! Apply today! We ...
Manager Trainee
Miamisburg, OH · On-site
Outstanding Customer Service skills? * Ability to lead and develop a team? * Leadership experience or a Business-related degree preferred If so, start building your career right away! Apply today! We ...
Manager Trainee
Defiance, OH · On-site
Outstanding Customer Service skills? * Ability to lead and develop a team? * Leadership experience or a Business-related degree preferred If so, start building your career right away! Apply today! We ...
Manager Trainee
Defiance, OH · On-site
Outstanding Customer Service skills? * Ability to lead and develop a team? * Leadership experience or a Business-related degree preferred If so, start building your career right away! Apply today! We ...
Manager Trainee
Cuyahoga Falls, OH · On-site
Outstanding Customer Service skills? * Ability to lead and develop a team? * Leadership experience or a Business-related degree preferred If so, start building your career right away! Apply today! We ...
Manager Trainee
Cuyahoga Falls, OH · On-site
Outstanding Customer Service skills? * Ability to lead and develop a team? * Leadership experience or a Business-related degree preferred If so, start building your career right away! Apply today! We ...
Outstanding Customer Service skills? * Ability to lead and develop a team? * Leadership experience or a Business-related degree preferred If so, start building your career right away! Apply today! We ...
Outstanding Customer Service skills? * Ability to lead and develop a team? * Leadership experience or a Business-related degree preferred If so, start building your career right away! Apply today! We ...
Manager Trainee
Columbus, OH · On-site
Outstanding Customer Service skills? * Ability to lead and develop a team? * Leadership experience or a Business-related degree preferred If so, start building your career right away! Apply today! We ...
Manager Trainee
Columbus, OH · On-site
Outstanding Customer Service skills? * Ability to lead and develop a team? * Leadership experience or a Business-related degree preferred If so, start building your career right away! Apply today! We ...
Manager Trainee
Cleveland, OH · On-site
Outstanding Customer Service skills? * Ability to lead and develop a team? * Leadership experience or a Business-related degree preferred If so, start building your career right away! Apply today! We ...
Manager Trainee
Cleveland, OH · On-site
Outstanding Customer Service skills? * Ability to lead and develop a team? * Leadership experience or a Business-related degree preferred If so, start building your career right away! Apply today! We ...
Manager Trainee
Lewis Center, OH · On-site
Outstanding Customer Service skills? * Ability to lead and develop a team? * Leadership experience or a Business-related degree preferred If so, start building your career right away! Apply today! We ...
Manager Trainee
Lewis Center, OH · On-site
Outstanding Customer Service skills? * Ability to lead and develop a team? * Leadership experience or a Business-related degree preferred If so, start building your career right away! Apply today! We ...
Manager Trainee
Lima, OH · On-site
Outstanding Customer Service skills? * Ability to lead and develop a team? * Leadership experience or a Business-related degree preferred If so, start building your career right away! Apply today! We ...
Manager Trainee
Lima, OH · On-site
Outstanding Customer Service skills? * Ability to lead and develop a team? * Leadership experience or a Business-related degree preferred If so, start building your career right away! Apply today! We ...
Manager Trainee
Lima, OH · On-site
Outstanding Customer Service skills? * Ability to lead and develop a team? * Leadership experience or a Business-related degree preferred If so, start building your career right away! Apply today! We ...
Manager Trainee
Lima, OH · On-site
Outstanding Customer Service skills? * Ability to lead and develop a team? * Leadership experience or a Business-related degree preferred If so, start building your career right away! Apply today! We ...
Manager Trainee
Evendale, OH · On-site
Outstanding Customer Service skills? * Ability to lead and develop a team? * Leadership experience or a Business-related degree preferred If so, start building your career right away! Apply today! We ...
Manager Trainee
Evendale, OH · On-site
Outstanding Customer Service skills? * Ability to lead and develop a team? * Leadership experience or a Business-related degree preferred If so, start building your career right away! Apply today! We ...
Customer Service Trainee information
See Ohio salary details
$14.42 is the 25th percentile. Wages below this are outliers.
$13.25 - $15.19
41% of jobs
The median wage is $16.29 / hr.
$15.19 - $17.12
15% of jobs
$17.12 - $19.05
10% of jobs
$19.05 - $20.98
6% of jobs
$21.59 is the 75th percentile. Wages above this are outliers.
$20.98 - $22.92
9% of jobs
$22.92 - $24.85
6% of jobs
$24.85 - $26.78
3% of jobs
$26.78 - $28.71
9% of jobs
$28.71 - $30.64
1% of jobs
$30.64 - $32.58
0% of jobs
$32.58 - $34.51
0% of jobs
$13
$20
$34
How much do customer service trainee jobs pay per hour?
As of Aug 11, 2026, the average hourly pay for customer service trainee in Ohio is $20.11, according to ZipRecruiter salary data. Most workers in this role earn between $14.62 and $23.08 per hour, depending on experience, location, and employer.
What is a customer service trainee?
Customer Service Trainees are entry-level professionals who are learning the skills and knowledge necessary to assist customers effectively. They typically undergo training programs to understand company products, policies, and procedures, as well as to develop communication and problem-solving abilities. Their main role is to support experienced customer service representatives while gaining hands-on experience in handling customer inquiries and resolving issues. Over time, trainees are expected to become proficient and transition into full customer service roles.
What is the difference between Customer Service Trainee vs Customer Service Representative?
| Aspect | Customer Service Trainee | Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma or equivalent; on-the-job training | High school diploma; some roles may prefer additional certifications |
| Work Environment | Training programs, entry-level settings | Customer-facing roles in retail, call centers, or service offices |
| Employer Usage | Internship or training programs within companies | Full-time or part-time customer support roles |
| Search & Comparison Intent | Learning about entry-level training roles | Seeking customer service job opportunities |
In summary, a Customer Service Trainee is typically an entry-level position focused on training and skill development, often within a structured program. A Customer Service Representative is a more experienced role responsible for handling customer inquiries and providing support. The trainee role is ideal for those starting their career, while the representative role requires some prior knowledge or experience.
What are some common challenges faced by customer service trainees and how are they typically addressed?
Customer Service Trainees often face challenges such as handling difficult customers, learning company-specific systems, and managing a high volume of inquiries. These challenges are typically addressed through comprehensive onboarding programs, mentoring from experienced team members, and ongoing training in communication and problem-solving skills. Most organizations also provide regular feedback and support, helping trainees build confidence and competence in their roles as they progress.
How to get into a customer service trainee role with no experience?
To enter a customer service trainee role with no experience, focus on developing strong communication and problem-solving skills, and highlight any relevant soft skills in your application. Entry-level positions often provide on-the-job training, so demonstrating enthusiasm and a willingness to learn can improve your chances. Gaining basic knowledge of customer service tools or certifications can also be beneficial.
Is there any training for customer service trainee?
Customer Service Trainees typically undergo training programs that cover company policies, communication skills, and customer interaction techniques. Training duration and content vary by employer but often include classroom instruction, role-playing, and on-the-job learning to develop necessary skills.
What are the key skills and qualifications needed to thrive as a customer service trainee?
To thrive as a Customer Service Trainee, you need effective communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, basic computer proficiency, and exposure to helpdesk software are commonly expected. Patience, active listening, and a positive attitude are valuable soft skills that help build rapport with customers and resolve issues efficiently. These skills ensure excellent customer experiences, efficient issue resolution, and contribute to overall business success.
What are the most commonly searched types of Customer Service jobs in Ohio? The most popular types of Customer Service jobs in Ohio are:
What cities in Ohio are hiring for Customer Service Trainee jobs? Cities in Ohio with the most Customer Service Trainee job openings:
Menards rating
7.3
Based on 975 frontline employees who took The Breakroom Quiz
11th of 51 rated home improvement retailers
Job description
Make BIG Money at Menards!
- Extra $3 per hour on Sat/Sun
- Store Discount
- Profit Sharing
- Exclusive Discounts for gyms, car dealerships, cell phone plans, and more!
- Flexible Scheduling
- Medical Insurance and Dental Plans
- On-the-job training
- Advancement Opportunities
- Promote-From-Within Culture
Start Building your Career with Menards Today!
Are you looking to start an exciting and rewarding career in Retail Management with a growing company? Our Manager Trainee Position is a paid, full-time, hands-on training program designed to develop and prepare you for the world of Menards Management.
As you progress through the Manager Trainee program, your General Management team, Department Managers, and Store Team Members will work alongside you to develop your understanding of our business and help prepare you to take on a management role in the near future!
Endless Career Advancement Opportunities
Menards success relies on our promote-from-within culture that is filled with home-grown leaders that have completed the Manager Trainee program. Upon completion of the program, you will be eligible to promote to any of our 330+ Store Locations, Corporate Office, Manufacturing Facilities, and Distribution Centers!
Are you….
- Motivated! Have a Passion for Excellence! Innovative! Driven! Goal Orientated!
Do you have…
- Outstanding Customer Service skills?
- Ability to lead and develop a team?
- Leadership experience or a Business-related degree preferred
If so, start building your career right away! Apply today!
We are now hiring with immediate openings and excited to help you begin your Menards career!
About Menard
Sourced by ZipRecruiter
A family-owned company started in 1958, Menards® is headquartered in Eau Claire, Wisconsin and has more than 300 home improvement stores. Today, Menards® is known throughout the home improvement industry as the low price leader; it's no wonder our famous slogan Save BIG Money!® is so widely known and easy to remember. Menards® has always been committed to providing high-quality customer service. Whether it's through helping customers design and/or calculate projects with our Design-It Center and Project Calculator programs, helping with an order, answering questions about merchandise or how to do a project, our service to our customers is number one.
Industry
Retail
Company size
10,000+ Employees
Headquarters location
Truax, WI, US
Year founded
1958