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Customer Service Telemarketer Jobs (NOW HIRING)

Tiffany Apsitis State Farm

Telemarketer

Dexter, MI · On-site

$50K - $80K/yr

... services. Maintain accurate records of calls, conversations, and appointments in the CRM system ... Requirements Previous telemarketing or sales experience. Excellent verbal communication and active ...

Super Security Locksmith

Telemarketer

New York, NY · On-site

$16/hr

The telemarketer will be responsible for promoting the locksmith company's products and services through proactive customer outreach. This role requires effective communication skills to engage ...

The Damadeo Agency Inc

Remote Telemarketer

Seaford, NY · Remote

$10 - $15/hr

... and customer service experience in the insurance industry. * Base pay starts at $10-$15 per hour ... Previous telemarketing experience preferred * Strong phone presence and communication skills

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How much do customer service telemarketer jobs pay per hour?

As of May 30, 2026, the average hourly pay for customer service telemarketer in the United States is $18.43, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $21.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Customer Service Telemarketer, and why are they important?

To thrive as a Customer Service Telemarketer, strong verbal communication, persuasive sales techniques, and basic computer proficiency are essential, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and telephone etiquette training is typically required. Outstanding listening skills, patience, and resilience help individuals excel in handling objections and building rapport with customers. These skills and qualities are crucial to effectively engage leads, achieve sales targets, and provide excellent customer experiences in a high-volume environment.

What are some common challenges Customer Service Telemarketers face, and how can they overcome them?

Customer Service Telemarketers often encounter challenges such as handling customer objections, maintaining motivation during repetitive tasks, and meeting sales or call targets. Overcoming these hurdles involves developing strong communication skills, staying resilient after rejections, and utilizing scripts or training resources effectively. Building rapport quickly and actively listening to customer needs can also improve call outcomes. Many teams offer regular coaching sessions and performance feedback to help telemarketers continuously improve and stay engaged.

What are Customer Service Telemarketers?

Customer Service Telemarketers are professionals who contact potential or existing customers by phone to promote products, offer services, or provide information and support. Their main responsibilities include answering customer questions, resolving complaints, processing orders, and maintaining customer records. Telemarketers often follow scripted conversations and aim to build positive relationships with customers while achieving sales or customer satisfaction goals. They play a vital role in helping companies generate leads, retain clients, and enhance overall customer experience.

What is the difference between Customer Service Telemarketer vs Customer Service Representative?

AspectCustomer Service TelemarketerCustomer Service Representative
Primary RoleMake outbound calls to promote products/services and generate leadsHandle inbound customer inquiries, resolve issues, and provide support
Work EnvironmentCall centers, remote, or office settingsCall centers, retail stores, or office environments
Required SkillsCommunication, persuasion, sales techniquesProblem-solving, communication, customer service skills
Common CertificationsNone typically required, but sales or communication courses helpCustomer service training, certifications like CPR or product knowledge

While both roles involve communication with customers, Customer Service Telemarketers focus on outbound sales calls to promote products, whereas Customer Service Representatives handle inbound inquiries and support. The skills and work environments overlap, but their primary objectives differ.

More about Customer Service Telemarketer jobs
What job categories do people searching Customer Service Telemarketer jobs look for? The top searched job categories for Customer Service Telemarketer jobs are:

Telemarketer

Tiffany Apsitis State Farm

Dexter, MI • On-site

$50K - $80K/yr

Full-time

PTO

Posted 2 days ago

Job description

Are you someone who thrives on connecting with people and appreciates a supportive, energetic office culture? We are looking for a motivated Telemarketer to join our team. We're not just selling insurance; we're building lasting relationships and helping our community secure their futures. As a Telemarketer with us, you'll be the friendly voice that introduces potential clients to the exceptional service and tailored solutions we offer. You'll play a crucial role in identifying opportunities and setting the stage for meaningful conversations with our licensed agents. If you have a knack for engaging conversations, a positive outlook, and a drive to succeed, you'll find a welcoming and supportive environment here. Come be a part of a team that values your contributions and helps you grow!


Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities


Responsibilities

Initiate outbound calls to prospective clients to introduce Tiffany Apsitis State Farm products and services.

Schedule appointments for licensed agents to follow up with qualified leads.

Clearly and effectively communicate the value proposition of our insurance and financial services.

Maintain accurate records of calls, conversations, and appointments in the CRM system.

Achieve daily and weekly calling goals to support the sales team's objectives.

Contribute to a positive and energetic team environment.


Requirements

Previous telemarketing or sales experience.

Excellent verbal communication and active listening skills.

Ability to overcome objections and persuade potential clients.

Familiarity with CRM software is a plus.

Positive attitude and a strong work ethic.

Comfortable making a high volume of outbound calls.