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Customer Service Tech Jobs in Texas (NOW HIRING)

DR Horton, Inc.

Customer Service Tech

Midland, TX · On-site

$17 - $22.75/hr

Horton, Inc. is currently looking for a Customer Service Technician for their Warranty Department. The right candidate will be responsible for maintaining a high level of customer satisfaction.

DR Horton, Inc.

Customer Service Tech

Midland, TX · On-site

$17 - $22.75/hr

The Customer Service Technician is responsible for proactively resolving customer issues after the closing of the home. Essential Duties and Responsibilities include the following. Other duties may ...

DR Horton, Inc.

Customer Service Tech

Midland, TX · On-site

$17 - $22.75/hr

Horton, Inc. is currently looking for a Customer Service Technician for their Warranty Department. The right candidate will be responsible for maintaining a high level of customer satisfaction.

D.R. Horton

Customer Service Tech

San Antonio, TX · On-site

$15.75 - $21.25/hr

Horton, Inc. is currently looking for an Customer Service Technician . The right candidate will primary goal is to maintain an elevated level of customer satisfaction among homeowners. This is ...

Fibertown

Customer Service Tech I - Bryan

Bryan, TX · On-site

$16 - $21.50/hr

FIBERTOWN is looking for a Customer Service Technician for their Bryan, TX Data Center.Position ObjectiveProvide 1st level customer support to FIBERTOWN clientsMonitor and support facility and ...

FIBERTOWN

Customer Service Tech I - Bryan

Bryan, TX

$16 - $21.50/hr

FIBERTOWN is looking for a Customer Service Technician for their Bryan, TX Data Center. Position Objective * Provide 1st level customer support to FIBERTOWN clients * Monitor and support facility and ...

Fibertown

Customer Service Tech I - Bryan

Bryan, TX · On-site

$16 - $21.50/hr

FIBERTOWN is looking for a Customer Service Technician for their Bryan, TX Data Center. Position Objective * Provide 1st level customer support to FIBERTOWN clients * Monitor and support facility and ...

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Customer Service Tech information

What is a customer service tech?

A Customer Service Tech is responsible for assisting customers with technical issues, troubleshooting problems, and providing product support. They may work over the phone, via email, or through live chat to help resolve technical inquiries. This role requires strong problem-solving skills, patience, and the ability to explain complex solutions in an easy-to-understand manner. Customer Service Techs often work with IT systems, software, or hardware, depending on the company’s products or services.

What does a customer service tech do?

A typical day for a Customer Service Tech involves fielding customer inquiries via phone, email, or chat, diagnosing and resolving technical issues, and documenting support activities in internal systems. You may also work with other technical teams to escalate complex problems and follow up with customers to ensure issues are fully resolved. The role can require multitasking between troubleshooting, customer updates, and administrative duties. Teamwork is essential, as Customer Service Techs often collaborate with others to share knowledge and provide seamless support. This dynamic environment offers variety in day-to-day tasks and opportunities to build valuable skills for career advancement.

What are the key skills and qualifications needed to thrive in the customer service tech position, and why are they important?

To thrive as a Customer Service Tech, you need strong troubleshooting abilities, basic technical know-how (usually in hardware or software support), and a high school diploma or equivalent. Familiarity with ticketing systems, customer relationship management (CRM) software, and sometimes certifications like CompTIA A+ are common requirements. Excellent communication, patience, and problem-solving skills make candidates stand out in dealing with clients of varying technical backgrounds. These competencies ensure prompt issue resolution and a positive customer experience, crucial for business retention and reputation.

What are popular job titles related to Customer Service Tech jobs in Texas?

For Customer Service Tech jobs in Texas, the most frequently searched job titles are:

What job categories do people searching Customer Service Tech jobs in Texas look for?

The top searched job categories for Customer Service Tech jobs in Texas are:

What cities in Texas are hiring for Customer Service Tech jobs?

Cities in Texas with the most Customer Service Tech job openings:

Customer Service Tech jobs near you
Infographic showing various Customer Service Tech job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

Customer Service Tech

DR Horton, Inc.

Midland, TX • On-site

$17 - $22.75/hr

Full-time

Re-posted 7 days ago

D.R. Horton rating

7.4

Company rating: 7.4 out of 10

Based on 34 frontline employees who took The Breakroom Quiz

34th of 80 rated construction

Job description

D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at www.drhorton.com for more information.
D.R. Horton, Inc. is currently looking for a Customer Service Technician for their Warranty Department. The right candidate will be responsible for maintaining a high level of customer satisfaction. Facilitate completion of all customer warranty requests by making the actual repairs and scheduling subcontractors to make the repairs when necessary.
Essential Duties and Responsibilities
  • Receive written work orders for repairs to homes and/or verbal instructions from supervisor
  • May make initial contact with homeowners and schedule inspection appointments
  • Make necessary repairs to homes, including carpentry work, drywall, texture repair and painting
  • Minor electrical, plumbing and heating/AC repair work from time to time
  • Schedule and manage subcontractors to make repairs only when job is more difficult or complicated than normal
  • Develop and maintain good rapport with contractors and ensure quality work
  • Deal with the customer on a daily basis to assure that the customer's concerns are addressed in a timely and professional manner

What D.R. Horton employees say

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