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Customer Service Tech Jobs in Houston, TX (NOW HIRING)

North Freeway Hyundai

Service Tech

Spring, TX · On-site

Understand the terminology of the business and keep abreast of technology changes in products and ... Provide excellent customer service for all customers whether external and internal, specifically ...

North Freeway Hyundai

Service Tech

Spring, TX

Understand the terminology of the business and keep abreast of technology changes in products and ... Provide excellent customer service for all customers whether external and internal, specifically ...

North Freeway Hyundai

Service Tech

Spring, TX · On-site

Understand the terminology of the business and keep abreast of technology changes in products and ... Provide excellent customer service for all customers whether external and internal, specifically ...

Trek Bicycle

Service Tech

The Woodlands, TX · On-site

$15K/mo

We build only products we love, provide incredible hospitality to our customers, and change the ... A desire to continually learn proper service methods and new technologies * Prior mechanic ...

Bayway Auto Group

Service Tech

Winnie, TX · On-site

$20 - $60/hr

... to customer satisfaction! We truly value our team members, as they hold the most important job ... Service Tech Classification : Full Time Reports To : Service Manager Work Locations : In person ...

Bayway Auto Group

Service Tech

Winnie, TX · On-site

$20 - $60/hr

... to customer satisfaction! We truly value our team members, as they hold the most important job ... Service Tech Classification : Full Time Reports To : Service Manager Work Locations : In person ...

Bonded Filter Company

Service Tech

Houston, TX · Remote

Service commercial HVAC systems at customer locations such as Walmart, Walgreens, Dollar General, and other commercial facilities, often on rooftops. * Load, unload, and organize filters, tools, and ...

Trek Bicycle

Service Tech/Advisor

Katy, TX · On-site

We build only products we love, provide incredible hospitality to our customers, and change the ... A desire to continually learn proper service methods and new technologies Trek Benefits • ...

Trek Bicycle Corporation

Service Tech/Advisor

Katy, TX · On-site

We build only products we love, provide incredible hospitality to our customers, and change the ... A desire to continually learn proper service methods and new technologies Trek Benefits Flexible ...

W JOE SHAW LTD

Customer Service

La Porte, TX

$15 - $20.50/hr

Proficient in Microsoft Office including Excel and other job related software/e-technology/cloud based solutions. * Knowledge of principles and processes for providing customer and personal services.

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Customer Service Tech information

See Houston, TX salary details

$10

$19

$30

How much do customer service tech jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for customer service tech in Houston, TX is $19.31, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $21.35 per hour, depending on experience, location, and employer.

What is a customer service tech?

A Customer Service Tech is responsible for assisting customers with technical issues, troubleshooting problems, and providing product support. They may work over the phone, via email, or through live chat to help resolve technical inquiries. This role requires strong problem-solving skills, patience, and the ability to explain complex solutions in an easy-to-understand manner. Customer Service Techs often work with IT systems, software, or hardware, depending on the company’s products or services.

What does a customer service tech do?

A typical day for a Customer Service Tech involves fielding customer inquiries via phone, email, or chat, diagnosing and resolving technical issues, and documenting support activities in internal systems. You may also work with other technical teams to escalate complex problems and follow up with customers to ensure issues are fully resolved. The role can require multitasking between troubleshooting, customer updates, and administrative duties. Teamwork is essential, as Customer Service Techs often collaborate with others to share knowledge and provide seamless support. This dynamic environment offers variety in day-to-day tasks and opportunities to build valuable skills for career advancement.

What are the key skills and qualifications needed to thrive in the customer service tech position, and why are they important?

To thrive as a Customer Service Tech, you need strong troubleshooting abilities, basic technical know-how (usually in hardware or software support), and a high school diploma or equivalent. Familiarity with ticketing systems, customer relationship management (CRM) software, and sometimes certifications like CompTIA A+ are common requirements. Excellent communication, patience, and problem-solving skills make candidates stand out in dealing with clients of varying technical backgrounds. These competencies ensure prompt issue resolution and a positive customer experience, crucial for business retention and reputation.

What are the most commonly searched types of Customer Service Tech jobs in Houston, TX?

The most popular types of Customer Service Tech jobs in Houston, TX are:

What are popular job titles related to Customer Service Tech jobs in Houston, TX?

For Customer Service Tech jobs in Houston, TX, the most frequently searched job titles are:

What job categories do people searching Customer Service Tech jobs in Houston, TX look for?

The top searched job categories for Customer Service Tech jobs in Houston, TX are:

What cities near Houston, TX are hiring for Customer Service Tech jobs?

Cities near Houston, TX with the most Customer Service Tech job openings:

Customer Service Tech jobs near you
Infographic showing various Customer Service Tech job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $40,175 per year, or $19.3 per hour.

Service Tech

North Freeway Hyundai

Spring, TX • On-site

Full-time

Re-posted 23 days ago

Job description

Qualifications
Other
Ability to read and comprehend instructions and information.
Professional personal appearance.
Excellent communication skills.
Ability to meet company's production and quality standards.
Physical Requirements
Surroundings
spend time indoors in air-conditioned areas.
Sitting
on a regular basis
Standing
on a regular basis
Walking
on a regular basis
Bending, twisting and/or stooping
on a regular basis
Kneeling and/or Squatting
on a regular basis
Lifting
over 50 lbs
on a regular basis
Reaching and/or lifting overhead
on a regular basis
Climbing
stairs
Repetitive hand/finger movement
on a regular basis
Grasping/grabbing with hands
on a regular basis
Pushing and Pulling
on a regular basis
Expectations
General Expectations
Devote himself/herself to insuring satisfaction to customers.
Determine management, production and quality requirements by asking questions and listening.
Attend company meetings as required.
Maintain a follow-up system that encourages follow through with assigned projects.
Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.
Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
Understand the terminology of the business and keep abreast of technology changes in products and services.
Know and understand the federal, state and local requirements which govern the company's business.
Follow lawful directions from supervisors.
Understand and follow work rules and procedures.
Participate in performance management.
Interact well with others and be a positive influence on employee morale.
Uphold the company's non-disclosure and confidentiality policies and agreements.
Work evening, weekend and holiday work hours as required.
Job-Specific Expectations
Make 100 % productivity the goal and keep as close to that as possible.
Use factory specifications as the standard in all repair, service, and customization work.
Provide excellent customer service for all customers whether external and internal, specifically offering dependable vehicle service.
Receive service assignments from the service writer or service manager.
Have the repair work finished within the allotted time. Set goals, develop skills and constantly increase efficiency skill level.
Submit your request parts as soon as it is determined what is required for a particular job.
Keep the service writer or service manger informed of any supplemental work that may be required or of any delays to estimated completion time as you make those determinations so the customer can receive up to date information.
Aid service writer as needed to write work orders, conduct test rides, interact with the customer, or in any other way you are able to guarantee customer satisfaction.
Maintain a clean, efficient work area and assist in keeping the shop neat and organized.
Make sure the proper paperwork is completed and filed after every job completion.
Keep your technical qualifications current by finishing any required training programs.
Take care that the vehicle is cleaner when the job is completed than when the customer dropped it off.
Make each job thorough and complete to reduce return repairs. If the vehicle should be returned for additional work complete it quickly, correctly and cheerfully.
Make sure proper documentation of CCC (condition, cause, correction), punch in, punch out, return warranty parts with signature, DTC code attached, alignment specs, and battery specs.
Clock in and out daily using the ADP badge system. This includes clocking in and out for lunches and breaks.
Perform Multi-Point Inspection on every vehicle.
Upsell needed services and repairs.

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