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Customer Service Tech Jobs in Houston, TX (NOW HIRING)

Understand the terminology of the business and keep abreast of technology changes in products and ... Provide excellent customer service for all customers whether external and internal, specifically ...

Understand the terminology of the business and keep abreast of technology changes in products and ... Provide excellent customer service for all customers whether external and internal, specifically ...

Understand the terminology of the business and keep abreast of technology changes in products and ... Provide excellent customer service for all customers whether external and internal, specifically ...

Service Tech

The Woodlands, TX · On-site

$15K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We build only products we love, provide incredible hospitality to our customers, and change the ... A desire to continually learn proper service methods and new technologies * Prior mechanic ...

Service Tech

The Woodlands, TX

$15K/mo

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We build only products we love, provide incredible hospitality to our customers, and change the ... A desire to continually learn proper service methods and new technologies * Prior mechanic ...

Service Tech

Winnie, TX · On-site

$50K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Travel to customer locations to perform scheduled maintenance and repair services. * Perform oil changes, tire rotations, battery replacements, filter replacements, wiper blade installation, and ...

Service Tech

Pasadena, TX · On-site

$100K - $150K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide professional, customer-focused service at every stop * Accurately document repairs and ... completed work Knowledge, Skills & Abilities: * Automotive service experience required * Valid ...

Service Tech

Winnie, TX · On-site

$50K - $100K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Travel to customer locations to perform scheduled maintenance and repair services. * Perform oil changes, tire rotations, battery replacements, filter replacements, wiper blade installation, and ...

Service Tech

Houston, TX · Remote

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Service commercial HVAC systems at customer locations such as Walmart, Walgreens, Dollar General, and other commercial facilities, often on rooftops. * Load, unload, and organize filters, tools, and ...

Service Tech

Baytown, TX · On-site

$40K - $60K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Provide professional, customer-focused service at every stop * Accurately document repairs and ... completed work Knowledge, Skills & Abilities: * Automotive service experience required * Valid ...

Service Tech

Houston, TX · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Leverage your automotive technical skills to maintain, service and repair our customers' commercial laundry equipment. Adapt to various tasks, showcasing your versatility and problem-solving ...

Service Tech

Houston, TX · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Leverage your automotive technical skills to maintain, service and repair our customers' commercial laundry equipment. Adapt to various tasks, showcasing your versatility and problem-solving ...

Service Tech

Conroe, TX · On-site

$45 - $60/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... to customer satisfaction! We truly value our team members, as they hold the most important job ... Service Manager Work Locations : In person; Cadillac of The Woodlands Essential Duties include but ...

Service Tech

Conroe, TX · On-site

$45 - $60/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... to customer satisfaction! We truly value our team members, as they hold the most important job ... Service Manager Work Locations : In person; Cadillac of The Woodlands Essential Duties include but ...

Electrical Service Tech

Houston, TX

$23.25 - $31.25/hr

  • Medical

  • Dental

  • Vision

... customer's operationsOur customer is a 24 hour a day 7 day a week operation and overtime is requiredElectrician/ Service Technician Qualifications Physical Ability to lift and carry 50lbs for ...

Master HVAC Service Tech

Houston, TX · On-site

$100K/yr

  • Medical

  • Vision

  • Life

  • Retirement

... exceptional customer service and build long-term client loyaltyServe as a technical leader and ... Service Tech who wants top-tier compensation, outstanding benefits, year-round work, and a ...

Service Tech/Advisor

Katy, TX · On-site

  • Medical

  • Retirement

We build only products we love, provide incredible hospitality to our customers, and change the ... A desire to continually learn proper service methods and new technologies Trek Benefits • ...

We build only products we love, provide incredible hospitality to our customers, and change the ... A desire to continually learn proper service methods and new technologies Trek Benefits Flexible ...

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Showing results 1-20

Customer Service Tech information

See Houston, TX salary details

$10

$19

$30

How much do customer service tech jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for customer service tech in Houston, TX is $19.31, according to ZipRecruiter salary data. Most workers in this role earn between $15.82 and $21.35 per hour, depending on experience, location, and employer.

What is a customer service tech?

A Customer Service Tech is responsible for assisting customers with technical issues, troubleshooting problems, and providing product support. They may work over the phone, via email, or through live chat to help resolve technical inquiries. This role requires strong problem-solving skills, patience, and the ability to explain complex solutions in an easy-to-understand manner. Customer Service Techs often work with IT systems, software, or hardware, depending on the company’s products or services.

What does a customer service tech do?

A typical day for a Customer Service Tech involves fielding customer inquiries via phone, email, or chat, diagnosing and resolving technical issues, and documenting support activities in internal systems. You may also work with other technical teams to escalate complex problems and follow up with customers to ensure issues are fully resolved. The role can require multitasking between troubleshooting, customer updates, and administrative duties. Teamwork is essential, as Customer Service Techs often collaborate with others to share knowledge and provide seamless support. This dynamic environment offers variety in day-to-day tasks and opportunities to build valuable skills for career advancement.

What are the key skills and qualifications needed to thrive in the customer service tech position, and why are they important?

To thrive as a Customer Service Tech, you need strong troubleshooting abilities, basic technical know-how (usually in hardware or software support), and a high school diploma or equivalent. Familiarity with ticketing systems, customer relationship management (CRM) software, and sometimes certifications like CompTIA A+ are common requirements. Excellent communication, patience, and problem-solving skills make candidates stand out in dealing with clients of varying technical backgrounds. These competencies ensure prompt issue resolution and a positive customer experience, crucial for business retention and reputation.

What are the most commonly searched types of Customer Service Tech jobs in Houston, TX?

The most popular types of Customer Service Tech jobs in Houston, TX are:

What are popular job titles related to Customer Service Tech jobs in Houston, TX?

For Customer Service Tech jobs in Houston, TX, the most frequently searched job titles are:

What cities near Houston, TX are hiring for Customer Service Tech jobs?

Cities near Houston, TX with the most Customer Service Tech job openings:

Infographic showing various Customer Service Tech job openings in Houston, TX as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $40,175 per year, or $19.3 per hour.

Full-time

Re-posted 19 days ago


Job description

Qualifications
Other

Ability to read and comprehend instructions and information.

Professional personal appearance.

Excellent communication skills.

Ability to meet company's production and quality standards.

Physical Requirements
Surroundings

spend time indoors in air-conditioned areas.

Sitting

on a regular basis

Standing

on a regular basis

Walking

on a regular basis

Bending, twisting and/or stooping

on a regular basis

Kneeling and/or Squatting

on a regular basis

Lifting

over 50 lbs

on a regular basis

Reaching and/or lifting overhead

on a regular basis

Climbing

stairs

Repetitive hand/finger movement

on a regular basis

Grasping/grabbing with hands

on a regular basis

Pushing and Pulling

on a regular basis

Expectations
General Expectations

Devote himself/herself to insuring satisfaction to customers.

Determine management, production and quality requirements by asking questions and listening.

Attend company meetings as required.

Maintain a follow-up system that encourages follow through with assigned projects.

Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.

Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.

Understand the terminology of the business and keep abreast of technology changes in products and services.

Know and understand the federal, state and local requirements which govern the company's business.

Follow lawful directions from supervisors.

Understand and follow work rules and procedures.

Participate in performance management.

Interact well with others and be a positive influence on employee morale.

Uphold the company's non-disclosure and confidentiality policies and agreements.

Work evening, weekend and holiday work hours as required.

Job-Specific Expectations

Make 100 % productivity the goal and keep as close to that as possible.

Use factory specifications as the standard in all repair, service, and customization work.

Provide excellent customer service for all customers whether external and internal, specifically offering dependable vehicle service.

Receive service assignments from the service writer or service manager.

Have the repair work finished within the allotted time. Set goals, develop skills and constantly increase efficiency skill level.

Submit your request parts as soon as it is determined what is required for a particular job.

Keep the service writer or service manger informed of any supplemental work that may be required or of any delays to estimated completion time as you make those determinations so the customer can receive up to date information.

Aid service writer as needed to write work orders, conduct test rides, interact with the customer, or in any other way you are able to guarantee customer satisfaction.

Maintain a clean, efficient work area and assist in keeping the shop neat and organized.

Make sure the proper paperwork is completed and filed after every job completion.

Keep your technical qualifications current by finishing any required training programs.

Take care that the vehicle is cleaner when the job is completed than when the customer dropped it off.

Make each job thorough and complete to reduce return repairs. If the vehicle should be returned for additional work complete it quickly, correctly and cheerfully.

Make sure proper documentation of CCC (condition, cause, correction), punch in, punch out, return warranty parts with signature, DTC code attached, alignment specs, and battery specs.

Clock in and out daily using the ADP badge system. This includes clocking in and out for lunches and breaks.

Perform Multi-Point Inspection on every vehicle.

Upsell needed services and repairs.