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Customer Service Task Force Jobs (NOW HIRING)

The Marcus Corporation

Task Force Sous Chef

Milwaukee, WI · On-site

$90K - $100K/yr

Looking for a Task Force Chef experience? With a longstanding legacy in the restaurant business ... and service excellence. Essential to past and future success has been and will be our associate ...

Landing

Task Force Manager

Denver, CO · On-site

$70K - $75K/yr

As a Task Force Manager, you will deploy into Landing markets across the US - wherever the business ... the uniformed services of the United States (military or veteran status), or any other ...

Waterton

Task Force Property Manager

Chicago, IL · On-site

We are looking for a talented Task Force Manager to join our team! As a critical member of our ... customer service. * You don't mind travel. This position requires travel up to 100% of the time ...

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As of Sep 15, 2026, the average hourly pay for customer service task force in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

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Infographic showing various Customer Service Task Force job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Task Force Sales Coordinator

Onalaska, WI • On-site

Stoney Creek Hospitality Corporation
Traveler Accommodation • 501 - 1,000 employees
Learn more about Stoney Creek Hospitality Corporationexternal

$18.50 - $25.50/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 23 days ago

Key responsibilities

  • Coordinate meetings, events, and group business from inquiry to post-event follow-up, ensuring seamless execution.

  • Manage all meeting logistics including room blocks, catering, AV needs, and event timelines, and serve as liaison between clients and hotel departments.

  • Support sales activities by assisting with lead follow-up, maintaining CRM data, and tracking group bookings and billing.

Job description

Task Force Sales Coordinator – Meetings & Events

Embergrove Hospitality
Full-Time

About Embergrove Hospitality

At Embergrove Hospitality, we deliver exceptional guest experiences through strong leadership, operational excellence, and performance-driven strategies. As a growing hospitality management company, we support a diverse portfolio of branded and independent hotels nationwide.

We are seeking a detail-oriented and highly organized Task Force Sales Coordinator – Meetings & Events to support properties during leadership transitions, high-demand periods, new openings, and operational realignments.

Position Overview

The Task Force Sales Coordinator provides temporary on-site and remote sales support across multiple hotel properties, with a primary focus on coordinating meetings, events, and group business. This role ensures seamless execution from initial inquiry through post-event follow-up while maintaining brand standards and delivering exceptional client service.

The ideal candidate thrives in fast-paced environments, enjoys travel, and excels at organization, communication, and multi-property support.

Key ResponsibilitiesMeetings & Events Coordination
  • Manage group and event inquiries from prospecting through contract execution.
  • Prepare proposals, contracts, banquet event orders (BEOs), and group resumes.
  • Coordinate all meeting logistics including room blocks, catering details, AV needs, and event timelines.
  • Serve as liaison between clients and hotel departments (Operations, F&B, Front Office, Revenue Management).
  • Conduct site tours and assist with client presentations as needed.
  • Ensure accurate event detailing and communication to operations teams.
  • Participate in pre-convention and pre-event meetings.
Sales & Administrative Support
  • Support Directors of Sales and Sales Managers with lead follow-up and account management.
  • Enter and maintain accurate data in CRM systems (Delphi, CI/TY, or brand systems).
  • Assist with RFP responses and brand lead systems (Cvent, Lanyon, etc.).
  • Track group pickup, rooming lists, and manage billing coordination.
  • Maintain organized sales files and documentation.
  • Support new hotel openings, transitions, or temporary staffing gaps.
Performance & Reporting
  • Monitor group pace, production reports, and booking trends.
  • Assist with monthly sales reporting and forecasting.
  • Identify opportunities to maximize group revenue and upsell services.
Qualifications
  • Minimum 2–3 years of hotel sales or event coordination experience.
  • Strong knowledge of meetings, group room blocks, and banquet operations.
  • Experience with major hotel brands preferred (Marriott, Hilton, Hyatt, IHG, etc.).
  • Proficiency in CRM systems and hotel PMS systems.
  • Exceptional organizational skills and attention to detail.
  • Strong written and verbal communication skills.
  • Ability to travel up to 50–75% as needed.
  • Flexible schedule, including occasional evenings or weekends for site visits or events.
Core Competencies
  • Client-focused mindset
  • Strong multitasking ability
  • Revenue awareness
  • Cross-functional collaboration
  • Adaptability in changing environments
  • Professional presentation and communication
What We Offer
  • Competitive salary
  • Travel accommodations and expense reimbursement
  • Health, dental, and vision insurance
  • 401(k) with company match
  • Paid time off and holidays
  • Growth opportunities within a rapidly expanding hospitality portfolio
Join Embergrove Hospitality

If you are a hospitality sales professional who excels in meetings and events coordination and enjoys supporting multiple dynamic hotel environments, we invite you to apply and grow with Embergrove Hospitality.

Embergrove Hospitality is proud to be an Equal Opportunity Employer.

Apply