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Customer Service Staff Jobs (NOW HIRING)

St. Roch Market

Service Staff

New Orleans, LA · On-site

$8/hr

Service Staff takes care of the customers at St Roch Market. They interact with the customers bussing their tables and answering questions about the Market. Service Staff also support the independent ...

YMCA Lafayette

Member Service Staff

Andover, MN · On-site

$16.50/hr

In this customer-focused role, you'll assist with memberships and program registrations, answer ... The Member Service Staff is part of a team responsible for the overall delivery of excellent ...

New

YMCA of the USA

Member Service Staff

Coon Rapids, MN · On-site

$16.50/hr

In this customer-focused role, you'll assist with memberships and program registrations, answer ... The Member Service Staff is part of a team responsible for the overall delivery of excellent ...

YMCA Lafayette

Member Service Staff

Minneapolis, MN · On-site

$16.50/hr

In this customer-focused role, you'll assist with memberships and program registrations, answer ... The Member Service Staff is part of a team responsible for the overall delivery of excellent ...

New

YMCA of the USA

Member Service Staff

Edina, MN · On-site

$16.50/hr

In this customer-focused role, you'll assist with memberships and program registrations, answer ... The Member Service Staff is part of a team responsible for the overall delivery of excellent ...

Jose Pepper's Restaurants

Service Staff

Overland Park, KS · On-site

$12 - $30/hr

Greet customers and take their orders Provide menu recommendations and answer questions about menu ... Previous experience as a server in a full service restaurant Excellent customer service skills ...

YMCA of the USA

Member Service Staff

Edina, MN · On-site

$13 - $17.75/hr

Description Southdale YMCA in Edina is seeking friendly, customer-focused individuals who excel at ... The Member Service Staff is part of a team responsible for the overall delivery of excellent ...

Correct Choice, Inc.

Food Service Staff

Merrill, WI · On-site

$17 - $20/hr

... customer service. Our goal is to contribute positively to the well-being of the communities we ... staff. Correct Choice, Inc. is an Equal Opportunity Employer, and is committed to building a ...

Correct Choice, Inc.

Food Service Staff

Tomahawk, WI

$17 - $20/hr

... customer service. Our goal is to contribute positively to the well-being of the communities we ... staff. Correct Choice, Inc. is an Equal Opportunity Employer, and is committed to building a ...

Camp Cho-Yeh

Food Service Staff

Huntsville, TX · On-site

$13.25 - $18/hr

Customer service focused with all guests on site * Willingness to connect with other full and part time staff at Camp Cho-Yeh * Able and willing to help be creative with remote meals at different ...

Camp Cho-Yeh

Food Service Staff

Livingston, TX

$11.75 - $15.75/hr

Customer service focused with all guests on site * Willingness to connect with other full and part time staff at Camp Cho-Yeh * Able and willing to help be creative with remote meals at different ...

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Customer Service Staff information

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How much do customer service staff jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for customer service staff in the United States is $31.44, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $31.01 per hour, depending on experience, location, and employer.

What is a customer service staff?

Customer Service Staff are professionals responsible for assisting customers by answering questions, resolving issues, and providing information about products or services. They serve as the primary point of contact between a company and its customers, ensuring a positive experience and maintaining customer satisfaction. Their duties may include handling inquiries, processing orders, addressing complaints, and offering support via phone, email, chat, or in person. Effective customer service staff possess strong communication, problem-solving, and interpersonal skills to address a wide range of customer needs.

What are the key skills and qualifications needed to thrive as a customer service staff?

To thrive as Customer Service Staff, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent as a minimum educational requirement. Familiarity with customer relationship management (CRM) software, telephone systems, and basic office applications is often necessary. Patience, active listening, and a positive attitude are essential soft skills that help build rapport and resolve customer issues effectively. These skills and qualities are crucial for delivering excellent service, ensuring customer satisfaction, and fostering loyalty in a competitive marketplace.

What are some common challenges faced by customer service staff and how can they be managed effectively?

Customer Service Staff often encounter challenges such as handling difficult customers, managing high call volumes, and resolving complex issues quickly. Effective communication, patience, and strong problem-solving skills are essential for managing these situations. Many teams provide regular training and support, and encourage staff to collaborate with colleagues and supervisors when dealing with particularly challenging cases. Utilizing available resources, maintaining a positive attitude, and practicing stress management techniques can also help staff succeed in this dynamic role.

What is the difference between Customer Service Staff vs Sales Associate?

AspectCustomer Service StaffSales Associate
Required CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma; sales skills beneficial
Work EnvironmentCustomer support centers, retail storesRetail stores, showrooms, malls
Employer & Industry UsageCustomer service departments across various industriesRetail, wholesale, and service industries
Common Search & Comparison IntentCustomer support roles, service skillsSales roles, customer interaction

Customer Service Staff primarily focus on assisting customers, resolving issues, and providing support. Sales Associates concentrate on promoting products, persuading customers to purchase, and increasing sales. While both roles involve customer interaction, their main objectives differ: support versus sales.

Who are the top companies hiring for Customer Service Staff jobs?

The top employers for Customer Service Staff jobs are:

What states have the most Customer Service Staff jobs?

States with the most job openings for Customer Service Staff jobs include:

What are popular job titles related to Customer Service Staff jobs?

For Customer Service Staff jobs, the most frequently searched job titles are:

Customer Service Staff jobs near you
Infographic showing various Customer Service Staff job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $65,388 per year, or $31.4 per hour.

Customer Service Staff Support

West Chester, PA • On-site

County of Chester
Public Administration • 1 - 5K employees
Learn more about County of Chesterexternal

$19.84/hr

Other

Re-posted 4 days ago

Job description

Salary: $19.84 Hourly
Location : 313 W Market Street - West Chester, PA
Job Type: Full Time, Non Exempt
Job Number: 04612
Department: Assessment
Division: Assessment
Opening Date: 07/06/2026
Closing Date: Continuous
Weekly Hours: 35
Shift: 8:30am-4:30pm
Summary
The SSS IV provides intermediate administrative support and clerical duties within their respective department. This person must have strong organization, computer and typing skills.
Essential Duties
Following is a composite of essential duties, tasks and accountabilities; however, there are additional duties specific to each department. Attached to this job description is a breakdown of specific duties and tasks, by Department.
Essential Duties, Tasks and Accountabilities:
Essential duties, tasks and accountabilities will vary by department and may include the following:
  • Receptionist/customer service duties (answer phones, make outgoing calls, direct calls, greet visitors).
  • Typing and data entry (prepare and distribute lists, transcription, maintain statistical data, proofreading).
  • Clerical duties (fax, copy, print, etc.).
  • Maintain databases, logs and spreadsheets.
  • Sort and distribute incoming mail.
  • Maintain and order supplies.
  • Filing and indexing (locate and pull files, re-file, update and maintain records).
  • Perform special projects as assigned (e.g., research, training, run errands, etc.).
  • Perform other duties, tasks, and office functions, as required (e.g., attend meetings, facilitate meetings, etc.).
Assessment
Essential Duties, Tasks and Accountabilities
  • Handle incoming phone calls and walk-ins at the public counter.
  • Assist customers in using the assessment applications on the public computers.
  • Provide information and produce copies of assessment data.
  • Change ownership and sales data in the Integrated Assessment System (IAS). (This requires an intuitive thought process and the ability to flag invalid sales.)
  • Research information such as deeds, addresses, assessment change notices and prior transfers to resolve certain situations.
  • Responsible for the quality assurance and quality control of data entered into IAS and other clerical procedures performed by support staff.
  • Assist in the entry process of the IAS data clean-up.
  • Mail transfer tickets to the 73 municipalities and school districts for ownership changes and new parcel information.
  • Assist in processing annual appeal application forms received at public counter and via U.S. mail.
  • Assist in processing Homestead application forms received at public counter and via U.S. mail as well as scanning applications into system.
  • File assessment change notices, transfers, maps, cards, etc.
  • Process extension letters and data information for property owners and the general public.
  • Use multiple databases including IAS (assessment), White Card (historical ownership), Eagleweb (Recorder of Deeds), Landisc (property images), Chescoviews (aerial photos/maps) and PeopleSoft (tax claim).
  • As needed, assist Tax Claim with incoming phone calls and cyclical tax sale preparation activities.
Qualifications/Preferred Skills, Knowledge & Experience
  • High School Diploma or General Education Degree (GED).
  • Minimum of one year of general office experience.
  • Intermediate skills in using a personal computer and various software packages.
  • Excellent verbal and written communication skills.
  • Strong typing skills (minimum of 50 wpm).
  • Ability to use office machines (fax, copier, calculator, etc.).
  • Strong interpersonal skills.
  • Strong grammar and spelling skills.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to work as part of a team.
  • Flexibility.
  • Ability to interface effectively with all levels of county management.
Preferred Skills, Knowledge & Experience:
  • Associate degree from an accredited college or university with courses in Office Administration, or equivalent combination of education and experience.
  • Excellent ability to establish priorities, work independently, and proceed with objectives without supervision.
  • Customer service experience.
  • Ability to establish priorities and carry tasks to completion.
  • Strong ability to handle and resolve recurring problems.
  • Ability to multi-task.
  • Accurate and detail oriented.
  • Ability to follow office protocol.
  • Strong knowledge of county policies and procedures.
  • Ability to use common sense understanding to carry out written or verbal instructions.
Additional Information
Relevant background checks, clearances, physicals, drug tests, and any other assessments or evaluations will be conducted after an offer of employment is given per County policy.
Computer Skills:
To perform this job successfully, an individual should have:
  • Intermediate Microsoft Office skills
  • Intermediate Word skills
  • Intermediate Excel skills
  • Intermediate Access skills
  • Intermediate PowerPoint skills
  • Intermediate Outlook skills (Email and Calendar)
  • Intermediate Internet skills (for research purposes)
  • PeopleSoft Financial and/or HR skills or the ability to learn PeopleSoft.
Physical Demands:
Physical demands will vary by department and may include the following:
While performing the duties of this position, the employee is frequently required to stand, walk, sit, bend at the waist, and talk or hear. Occasionally, the employee will need to reach or work with arms above shoulder height; kneel, stoop, crouch or squat; crawl; climb stairs; climb or work on a ladder; twist or rotate at the waist while working; push, lift or carry items; work with office machinery, and work with an uncommon level of noise.
The specific vision requirements listed for this position are:
  • Close vision (clear vision at 20 inches or less)
  • Color vision (ability to identify and distinguish colors
  • Depth perception (ability to judge distances and spatial relationships)
  • Ability to adjust focus.
Work Environment:
  • The noise level in the work environment will vary by department from quiet to loud.
  • Most departments will work inside 100% of the time (some departments may require working outside).
  • Some departments may be required to work under crowded conditions with an aggressive population.
  • Some work locations may have strong odors.
  • May need to drive in extreme weather conditions.
Other:
  • This is a highly visible position requiring strong professionalism.
  • Must be able to remain courteous and maintain composure under stressful situations.
  • Ability to deal with all types of personalities.
  • May need to deal with cash and checks.
  • Ability to work extended hours, as required.
  • This position requires confidentiality.

The County of Chester offers comprehensive benefits to our employees.
01
What is your highest level of education?
  • No formal Education
  • High School Diploma or GED
  • Associates Degree
  • Bachelors Degree
  • Masters Degree
  • Doctorate or higher (includes Juris Doctorate and Medical Doctorate)

02
How many years of general office experience do you have? (general office skills involve: typing, filing, organizational and computer skills)
  • None
  • less than 1
  • 1+
  • 2+
  • 3+
  • 4+
  • 5+
  • 6+
  • 7+
  • 8+
  • 9+

Required Question

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