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Customer Service Staff Jobs (NOW HIRING)

Alphabe Insight Inc

Customer Service Trainer

Columbus, OH · On-site

$59K - $65K/yr

Develop and deliver comprehensive training programs for new and existing customer service staff. * Evaluate individual and team performance to identify areas for improvement. * Provide coaching and ...

Agiliti

Customer Service Coordinator

Columbus, OH · On-site

$17.50 - $22.75/hr

Trains customer service staff on medical equipment cleaning, testing and inspecting and conducts in-servicing on features, functionality, etc. * Recruits and develops customer service staff. Provides ...

hillman

Customer Service Rep I

Tempe, AZ · On-site

$20 - $22/hr

Job Summary Establishes and maintains positive relationships with customers and Hillman Field Service staff by receiving and responding to a high volume of telephone requests. The schedule for this ...

hillman

Customer Service Rep I

Phoenix, AZ · On-site

$20 - $22/hr

Job Summary Establishes and maintains positive relationships with customers and Hillman Field Service staff by receiving and responding to a high volume of telephone requests. The schedule for this ...

hillman

Customer Service Rep I

Tempe, AZ · On-site

$20 - $22/hr

Job Summary Establishes and maintains positive relationships with customers and Hillman Field Service staff by receiving and responding to a high volume of telephone requests. The schedule for this ...

hillman

Customer Service Rep I

Tempe, AZ · On-site

$20 - $22/hr

Job Summary Establishes and maintains positive relationships with customers and Hillman Field Service staff by receiving and responding to a high volume of telephone requests. The schedule for this ...

hillman

Customer Service Rep I

Phoenix, AZ · On-site

$20 - $22/hr

Job Summary Establishes and maintains positive relationships with customers and Hillman Field Service staff by receiving and responding to a high volume of telephone requests. The schedule for this ...

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Customer Service Staff information

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How much do customer service staff jobs pay per hour?

As of Sep 11, 2026, the average hourly pay for customer service staff in the United States is $31.44, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $31.01 per hour, depending on experience, location, and employer.

What is a customer service staff?

Customer Service Staff are professionals responsible for assisting customers by answering questions, resolving issues, and providing information about products or services. They serve as the primary point of contact between a company and its customers, ensuring a positive experience and maintaining customer satisfaction. Their duties may include handling inquiries, processing orders, addressing complaints, and offering support via phone, email, chat, or in person. Effective customer service staff possess strong communication, problem-solving, and interpersonal skills to address a wide range of customer needs.

What are the key skills and qualifications needed to thrive as a customer service staff?

To thrive as Customer Service Staff, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent as a minimum educational requirement. Familiarity with customer relationship management (CRM) software, telephone systems, and basic office applications is often necessary. Patience, active listening, and a positive attitude are essential soft skills that help build rapport and resolve customer issues effectively. These skills and qualities are crucial for delivering excellent service, ensuring customer satisfaction, and fostering loyalty in a competitive marketplace.

What are some common challenges faced by customer service staff and how can they be managed effectively?

Customer Service Staff often encounter challenges such as handling difficult customers, managing high call volumes, and resolving complex issues quickly. Effective communication, patience, and strong problem-solving skills are essential for managing these situations. Many teams provide regular training and support, and encourage staff to collaborate with colleagues and supervisors when dealing with particularly challenging cases. Utilizing available resources, maintaining a positive attitude, and practicing stress management techniques can also help staff succeed in this dynamic role.

What is the difference between Customer Service Staff vs Sales Associate?

AspectCustomer Service StaffSales Associate
Required CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma; sales skills beneficial
Work EnvironmentCustomer support centers, retail storesRetail stores, showrooms, malls
Employer & Industry UsageCustomer service departments across various industriesRetail, wholesale, and service industries
Common Search & Comparison IntentCustomer support roles, service skillsSales roles, customer interaction

Customer Service Staff primarily focus on assisting customers, resolving issues, and providing support. Sales Associates concentrate on promoting products, persuading customers to purchase, and increasing sales. While both roles involve customer interaction, their main objectives differ: support versus sales.

Who are the top companies hiring for Customer Service Staff jobs?

The top employers for Customer Service Staff jobs are:

What states have the most Customer Service Staff jobs?

States with the most job openings for Customer Service Staff jobs include:

What are popular job titles related to Customer Service Staff jobs?

For Customer Service Staff jobs, the most frequently searched job titles are:

Customer Service Staff jobs near you
Infographic showing various Customer Service Staff job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $65,388 per year, or $31.4 per hour.

Customer Service Event Staff

Champaign, IL • On-site

Rhino Sports & Entertainment Services LLC
Recruiting and Staffing Services • 1 - 5K employees
Learn more about Rhino Sports & Entertainment Services LLCexternal

$15.50/hr

Part-time

Re-posted 12 days ago

Job description

Description

Rhino Sports, a division of REVELxp, is looking for reliable and outgoing individuals to join our team! We provide event staffing personnel to local venues and we're looking for people to assist us in multiple event staffing positions. We service universities in the area and are currently looking for staff to assist with University of Illinois events. 


These positions are PART TIME and event based, which means you work what fits your schedule! Whether you're looking for work experience in the sports industry or extra income, Rhino allows you to sign up online for any available shifts that fit your availability. These are fast-paced, fun events that will keep you on your toes!

Requirements

Expectations:

  • Report time can vary as it depends on game time
  • Available to work ALL home football games in addition to training sessions
  • Strong communication skills
  • Offer the highest level of customer service for all patrons
  • Maintain a positive and professional attitude and appearance
  • Ability to efficiently problem solve 

Work Environment:

  • Will work as part of a team to ensure the best experience for guests
  • Will work in ALL weather conditions (rain, snow, heat, cold, etc...)

Requirements:

  • Must be at least 18 years of age
  • HS Diploma or GED
  • Must be able to successfully complete a criminal background check
  • Be able to stand for long periods of time (outside, possibly in the elements)
  • Must have reliable transportation and be available to work on weekends
  • Strong customer service skills
  • Previous customer service experience preferred
  • FOR SECURITY POSITIONS: Have a current unarmed security license or be willing to go through the process to receive one.

Rhino Sports and REVELxp are an equal opportunity employer that values diversity. All employment is decided on the basis of qualifications, merit and business need. All candidates must be authorized to work in the United States and successfully pass a criminal background check. 


Hourly Rate:  Starting at $15.50

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