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Customer Service Supervisor Jobs in Vermont (NOW HIRING)

Global Partners LP

Guest Service Supervisor

Barre, VT · On-site

$16.82 - $20.24/hr

Our Guest Service Supervisor (GSS) is responsible for accomplishing store objectives by supervising ... Since 1933, we've believed in taking care of our customers, our guests, our communities, and each ...

Global Partners LP

Guest Service Supervisor

Chester, VT · On-site

$17.76 - $21.19/hr

Our Guest Service Supervisor (GSS) is responsible for accomplishing store objectives by supervising ... Since 1933, we've believed in taking care of our customers, our guests, our communities, and each ...

Global Partners

Guest Service Supervisor

Essex Junction, VT · On-site

$15.51 - $18.51/hr

Our Guest Service Supervisor (GSS) is responsible for accomplishing store objectives by supervising ... Since 1933, we've believed in taking care of our customers, our guests, our communities, and each ...

Global Partners LP

Guest Service Supervisor

Williston, VT · On-site

$16.60 - $19.81/hr

Our Guest Service Supervisor (GSS) is responsible for accomplishing store objectives by supervising ... Since 1933, we've believed in taking care of our customers, our guests, our communities, and each ...

Global Partners LP

Guest Service Supervisor

Wallingford, VT · On-site

$15.51 - $18.51/hr

Our Guest Service Supervisor (GSS) is responsible for accomplishing store objectives by supervising ... Since 1933, we've believed in taking care of our customers, our guests, our communities, and each ...

Global Partners LP

Guest Service Supervisor

Rutland, VT · On-site

$16.60 - $19.81/hr

Our Guest Service Supervisor (GSS) is responsible for accomplishing store objectives by supervising ... Since 1933, we've believed in taking care of our customers, our guests, our communities, and each ...

Global Partners LP

Guest Service Supervisor

Barre, VT · On-site

$16.60 - $19.81/hr

Our Guest Service Supervisor (GSS) is responsible for accomplishing store objectives by supervising ... Since 1933, we've believed in taking care of our customers, our guests, our communities, and each ...

Price Chopper

Customer Service Lead Full Time

Morrisville, VT · On-site

$15 - $18.55/hr

Responsible for assisting the Guest Service Supervisor in the supervision of the Guest Service area ... Responsible for assisting the Assistant Customer Service Team Leader - Office in the supervision of ...

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Showing results 21-40

All JobsCustomer Service Supervisor JobsCustomer Service Supervisor Jobs in Vermont

Customer Service Supervisor information

See Vermont salary details

$26.1K

$61.7K

$107.4K

How much do customer service supervisor jobs pay per year?

As of Sep 7, 2026, the average yearly pay for customer service supervisor in Vermont is $61,667.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,600.00 and $74,400.00 per year, depending on experience, location, and employer.

What does a customer service supervisor do?

A Customer Service Supervisor oversees a team of customer service representatives, ensuring they provide excellent service to customers. They are responsible for training new staff, monitoring performance, handling escalated customer issues, and implementing policies to improve service quality. They also evaluate team metrics and feedback to make recommendations for process improvements. Their role is crucial in maintaining customer satisfaction and supporting the goals of the company.

What are the key skills and qualifications needed to thrive as a customer service supervisor, and why are they important?

To thrive as a Customer Service Supervisor, you need strong leadership abilities, experience in customer service, and often a relevant associate or bachelor’s degree. Familiarity with customer relationship management (CRM) systems, call center software, and performance monitoring tools is typically required. Outstanding communication, problem-solving, and conflict resolution skills help supervisors motivate teams and address escalated issues effectively. These skills and qualifications are crucial for ensuring high team performance, customer satisfaction, and efficient resolution of service challenges.

What are the most common challenges faced by customer service supervisors, and how can they be addressed?

Customer Service Supervisors often encounter challenges such as managing high call volumes, handling difficult customer escalations, and maintaining team morale under pressure. Effective supervisors address these issues by implementing efficient workflow processes, providing ongoing training and support for their team, and fostering open communication to resolve concerns quickly. Building a collaborative environment and recognizing team achievements can also help in boosting motivation and overall performance.

What is the difference between Customer Service Supervisor vs Customer Service Manager?

AspectCustomer Service SupervisorCustomer Service Manager
ResponsibilitiesOversees daily customer service operations, manages team members, ensures quality serviceDevelops customer service strategies, manages larger teams, handles escalations, and sets policies
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service certificationsTypically requires a bachelor's degree; relevant certifications are a plus
Work EnvironmentCall centers, retail, or service departmentsCorporate offices, call centers, or retail management settings
Employer & Industry UsageCommon in retail, hospitality, and call centersFound in larger organizations across various industries

The main difference between a Customer Service Supervisor and a Customer Service Manager lies in scope and responsibilities. Supervisors focus on daily team oversight, while Managers develop strategies and handle higher-level issues. Both roles require strong communication skills and customer service experience, but Managers typically have more advanced credentials and broader responsibilities.

More about Customer Service Supervisor jobs

What are popular job titles related to Customer Service Supervisor jobs in Vermont?

For Customer Service Supervisor jobs in Vermont, the most frequently searched job titles are:

What job categories do people searching Customer Service Supervisor jobs in Vermont look for?

The top searched job categories for Customer Service Supervisor jobs in Vermont are:

Customer Service Supervisor jobs near you
Infographic showing various Customer Service Supervisor job openings in Vermont as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $61,667 per year, or $29.6 per hour.

Guest Service Supervisor

Global Partners LP

Essex Junction, VT • On-site

$15.51 - $18.51/hr

Full-time

Medical, Dental, Life, Retirement

Re-posted 5 days ago

Job description

Job Summary:
Our Guest Service Supervisor (GSS) is responsible for accomplishing store objectives by supervising staff and organizing and monitoring work processes directed by management.
At Global Partners, business starts with people. Since 1933, we've believed in taking care of our customers, our guests, our communities, and each other-and that belief continues to guide us.
The Global Spirit is how we work to fuel that long term commitment to success. As a Fortune 500 company with 90+ years of experience, we're proud to fuel communities-responsibly and sustainably. We show up every day with grit, passion, and purpose-anticipating needs, building lasting relationships, and creating shared value.
Job Description:
  • Supervise employees making sure they are performing all the job duties implemented by management.
  • Coaching employees by giving them constructive feedback to help perform certain tasks.
  • Greet guests and provide an enjoyable shopping experience for everyone.
  • Adhere to the execution of established safety, security, quality and store operations policies, procedures, and practices.
  • Operate the point of sale pursuant to corporate standards; maintain proper cash levels (including employees being supervised).
  • Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash etc.).
  • Ensure the 24/7 execution of all guest service programs and processes.
  • Responsible for all cash processes which includes deposit preparation, lottery, gift cards, and checks where applicable.
  • Always replenishes products to ensure in-stock conditions.
  • Address inquiries and complaints from guests.
  • Check in external and internal vendors per established guidelines.

Additional Job Description:
  • Must be available to work flexible hours that may include day, nights, weekends and or holidays.
  • Must be efficient and organized.
  • Must be at least 18 years of age to be considered for position.
  • Ability to freely access all areas of the store including selling floor, stock area, and register area.
  • Ability to reach, bend, twist, stoop, kneel, crouch, climb and lift up to 25 lbs. during a shift.
  • Work in intermittent temperatures (i.e., cooler, outside, etc.,).
  • Must have reliable transportation.
  • High School Diploma High school diploma or equivalent

Pay Range:
$15.51 - $18.51
The pay range for this position is outlined above. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department/team performance and market factors.
Our Commitments to You
  • Coins! We offer competitive salaries and opportunities for growth. We have an amazing Talent Development Team who create trainings for growth and job development.
  • Health & Wellness - Medical, Dental, Visions and Life Insurance. Along with additional wellness support.
  • The Road Ahead - We offer 401k and a match component!
  • Professional Development - We provide tuition reimbursement; this benefit is offered after 6 months of service.

What to Expect From the Hiring Process (old GPS of the Interview Process)
We value passion and potential. Please apply if you're qualified and interested-we'd love to hear from you.
A member of our Talent Acquisition team will review your application and may connect you with the hiring manager if your experience is a strong match.
Interviews are conducted virtually and in person, depending on the role. We'll provide more details about next steps if selected to move forward.
Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at 781-747-9675 or 781-7GP-WORK.
*Disclaimer: At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know: In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment of continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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