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Email Customer Service Jobs in Vermont (NOW HIRING)

$18 - $20/hr

Customer Service Representative - Veterinary Clinic Mountain View Animal Hospital - Essex Junction ... Answer phones and emails promptly and professionally * Manage appointment scheduling and patient ...

$16 - $21.75/hr

Handles incoming and outgoing mail and e-mail. Monitors client waiting area to ensure cleanliness ... Minimum of 1 year related customer service experience required.

Travel Customer Service

Burlington, VT · On-site

$16 - $21.75/hr

Communicate with clients through email, phone, and messaging platforms to answer questions and ... Experienced in customer service (travel, tourism, or hospitality experience is a plus) * Well ...

Be Seen First

Customer Service Representative Company: Perfect Zero Location: Essex Junction, Vermont About ... Respond to customer inquiries via phone and email in a professional and timely manner * Assist ...

Customer Service Representative

Shelburne, VT · On-site

$17 - $23/hr

Customer Service Representative Harbour Industries LLC As a part of the global industrial ... email your request to careers@marmon.com, and please be sure to include the title and the location ...

Customer Service Representative

Shelburne, VT · On-site

$17 - $23/hr

The Customer Service Representative works closely with Engineers, Operations, Quality, Supply Chain ... email your request to careers@marmon.com, and please be sure to include the title and the location ...

Customer Service Representative

Barre, VT · On-site

$15.75 - $21.25/hr

The Customer Service Representative is primarily responsible for the organization and ... Responsible for keeping email boxes current at all times. * Log in new business, renewals, and ...

Answer calls and emails promptly with professional, friendly service Schedule appointments based on ... Prior customer service experience, preferably in a veterinary or healthcare setting Basic ...

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Email Customer Service information

What is an email customer service?

An Email Customer Service job involves assisting customers through email by responding to inquiries, resolving complaints, and providing information about products or services. Representatives handle customer concerns professionally, ensuring prompt and accurate responses. This role requires strong written communication skills, attention to detail, and the ability to manage multiple customer interactions efficiently. Effective email support helps maintain customer satisfaction and enhances the company’s reputation.

What does an email customer service do?

In this role, you'll primarily handle a high volume of incoming customer inquiries and support requests via email, ensuring each receives a prompt and accurate response. Responsibilities include troubleshooting customer issues, providing product or service information, escalating complex cases to the appropriate departments, and documenting interactions in the company's CRM system. Collaboration with team members and supervisors is common, especially when addressing unusual or sensitive situations. You'll also be expected to follow company guidelines and maintain professionalism in all communications, making attention to detail and time management essential for managing workflow effectively.

What are the key skills and qualifications needed to thrive in email customer service?

To succeed as an Email Customer Service representative, excellent written communication skills, attention to detail, and problem-solving abilities are essential, along with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email ticketing systems, and basic office applications is commonly required. Strong organizational skills, patience, and the ability to remain calm under pressure set top performers apart in this field. These competencies ensure timely, accurate, and courteous responses that maintain customer satisfaction and uphold the company's reputation.

What are popular job titles related to Email Customer Service jobs in Vermont?

For Email Customer Service jobs in Vermont, the most frequently searched job titles are:

Infographic showing various Email Customer Service job openings in Vermont as of August 2026, with employment types broken down into 82% Full Time, and 18% Part Time. Highlights an 100% In-person job distribution.

$18 - $20/hr

Full-time

PTO

Posted 5 days ago


Job description

Customer Service Representative – Veterinary Clinic
Mountain View Animal Hospital – Essex Junction, VT

Are you a people person with a love for pets? Mountain View Animal Hospital is looking for a Customer Service Representative (CSR) to join our friendly, dedicated team. Our CSRs are the first point of contact for our clients and play a vital role in creating a welcoming, professional experience for both pets and their people.

What You’ll Do:

  • Greet clients warmly and assist with check-in/check-out
  • Answer phones and emails promptly and professionally
  • Manage appointment scheduling and patient records
  • Process payments and prepare invoices accurately
  • Educate clients about preventive care, products, and services
  • Support our veterinary team by keeping the front desk running smoothly
  • Handle stressful situations with empathy, tact, and professionalism

What We’re Looking For:

  • High school diploma (college degree preferred)
  • Strong customer service experience (veterinary or medical setting preferred but not required)
  • Comfortable with computers and adapting to software (experience with Avimark practice management system preferred but not required)
  • Excellent communication and multitasking skills
  • Team-oriented, positive, and compassionate
  • Ability to lift up to 40 lbs and remain on your feet for extended periods
  • Genuine love for animals and their people

What We Offer:

  • Competitive pay based on experience, starting at $18/hr
  • Paid time off and holidays
  • Employee discounts on veterinary services and products
  • A supportive, team-focused work environment
  • Opportunities for growth and development

Schedule: Full-time, Monday–Friday (no weekends—our clinic is closed on Saturdays and Sundays).

Location: Mountain View Animal Hospital, 129 Main Street, Essex Junction, VT 05452

How to Apply: Please email your resume and a brief cover letter with the subject line CSR Application – [Your Name]

Employment Type: Full Time
Salary: $18 - $20 Hourly
Bonus/Commission: No