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Email Customer Service Jobs in Vermont (NOW HIRING)

Mindlance

USA - Customer Service Agent

South Burlington, VT · On-site

$15.50 - $20.75/hr

Engage with fans via emails, phone calls, and live chat relating to products, scoop shops, posts ... Strong customer service experience, including responding to consumer inquiries and issues with ...

Sharecare

Lead Customer Service Rep

East Montpelier, VT · On-site

Researching, responding, and providing a resolution, within the appropriate timeframe, to member inquiries submitted via phone, chat, email, or fax.?? * Provide support for the customer service team ...

Zuzick Organization of Globe Life

$15.75 - $21.25/hr

... email, Zoom, online systems) daily -Follow a proven process with training and support provided ... Strong organizational skills with a proactive, customer-focused mindset.

Zuzick Organization of Globe Life

$16.25 - $22/hr

... email, Zoom, online systems) daily -Follow a proven process with training and support provided ... Strong organizational skills with a proactive, customer-focused mindset.

Zuzick Organization of Globe Life

$16 - $21.75/hr

... email, Zoom, online systems) daily -Follow a proven process with training and support provided ... Strong organizational skills with a proactive, customer-focused mindset.

Zuzick Organization of Globe Life

$16 - $21.75/hr

... email, Zoom, online systems) daily -Follow a proven process with training and support provided ... Strong organizational skills with a proactive, customer-focused mindset.

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Showing results 21-40

All JobsEmail Customer Service JobsEmail Customer Service Jobs in Vermont

Email Customer Service information

What is an email customer service?

An Email Customer Service job involves assisting customers through email by responding to inquiries, resolving complaints, and providing information about products or services. Representatives handle customer concerns professionally, ensuring prompt and accurate responses. This role requires strong written communication skills, attention to detail, and the ability to manage multiple customer interactions efficiently. Effective email support helps maintain customer satisfaction and enhances the company’s reputation.

What does an email customer service do?

In this role, you'll primarily handle a high volume of incoming customer inquiries and support requests via email, ensuring each receives a prompt and accurate response. Responsibilities include troubleshooting customer issues, providing product or service information, escalating complex cases to the appropriate departments, and documenting interactions in the company's CRM system. Collaboration with team members and supervisors is common, especially when addressing unusual or sensitive situations. You'll also be expected to follow company guidelines and maintain professionalism in all communications, making attention to detail and time management essential for managing workflow effectively.

What are the key skills and qualifications needed to thrive in email customer service?

To succeed as an Email Customer Service representative, excellent written communication skills, attention to detail, and problem-solving abilities are essential, along with a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, email ticketing systems, and basic office applications is commonly required. Strong organizational skills, patience, and the ability to remain calm under pressure set top performers apart in this field. These competencies ensure timely, accurate, and courteous responses that maintain customer satisfaction and uphold the company's reputation.

What are popular job titles related to Email Customer Service jobs in Vermont?

For Email Customer Service jobs in Vermont, the most frequently searched job titles are:

What job categories do people searching Email Customer Service jobs in Vermont look for?

The top searched job categories for Email Customer Service jobs in Vermont are:

Email Customer Service jobs near you
Infographic showing various Email Customer Service job openings in Vermont as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 16% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Customer Service Representative

Brown & Brown Insurance

Barre, VT

$15.75 - $21.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 10 days ago

Job description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

New England Excess Exchange (NEEE)is seeking aCustomerService Representativeto join our growing team in Barre, VT.

The CustomerService Representativeisprimarily responsible for the organization and administration of the company's daily workflow and assist with general office duties.

How You Will Contribute:

  • Handles all aspects of incoming and outgoing mail including daily trips to the Post Office.

  • Responsible for keeping email boxes current at all times.

  • Log in new business, renewals, and additional required documents.

  • Processes data, copies, faxes, files, maintain records, prepare documents/letters, order supplies.

  • Answer and direct phone calls.

  • Provide clerical work as assigned.

  • Complete special assignments and stay up to date on required procedures.

Licenses & Certifications:

  • Valid drivers' license and clean driving record.

Skills & Experience to Be Successful:

  • High School diploma or equivalent.

  • Minimum one year of general office experience.

  • Accurate data entry skills - keyboard and number pad.

  • Able to perform repetitive tasks accurately.

  • Proficient in Microsoft Office Suite.

About Us:

Bridge Specialty Group creates a more seamless way to connect the varying needs of our retail partners with the market clout and talents of our wholesale entities. Our more than 25 niche-focused brands reflect our deep experience and specialization in construction, general casualty, environmental liability, professional liability, health care, public entity, workers' comp, property and personal lines.

With more than 50 locations and more than 2,000 team members throughout the United States and Europe, Bridge has access to more than 200 standard and excess & surplus lines carriers that support our $7+ billion premium book.

Our focus is on bringing the power of collective size and specialty to the wholesale brokerage marketplace. Bridge Specialty Group - aligning risk with greater reach.

Pay Range

18.00 - 20.00 Hourly

The pay range provided above is made in good faith and based on our lowest and highest annual salary or hourly rate paid for the role and takes into account years of experience required, geography, and/or budget for the role.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

  • Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
  • Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
  • Mental Health & Wellness: Free Mental Health &Enhanced Advocacy Services
  • Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.


Recruiting Vendor Disclosure Statement

Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.

The Power To Be Yourself

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself".

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