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Customer Service Supervisor Jobs in Indiana (NOW HIRING)

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Thermo Service Supervisor

Noblesville, IN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... Thermo service shop. This position involves supervising a team of technicians responsible for ... Interpret internal and external customer requirements to meet desired outputs. * Review and approve ...

Harvest Market

CUSTOMER SERVICE ASSOCIATE

Carmel, IN · On-site

$16 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Associate The Customer Service Associate is responsible for ensuring superior ... Supervises front end cleanliness and organization * Controls traffic flow on the front end through ...

Neiman Foods Inc

CUSTOMER SERVICE ASSOCIATE

Carmel, IN · On-site

$16 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Customer Service Associate The Customer Service Associate is responsible for ensuring superior ... Supervises front end cleanliness and organization * Controls traffic flow on the front end through ...

County Market

Customer Service Associate

Carmel, IN · On-site

$16 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

SUMMARY The Customer Service Associate is responsible for ensuring superior customer service, supervising and directing the Front End team, training and coaching staff to provide the highest ...

Niemann Foods

Customer Service Associate

Carmel, IN · On-site

$16 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

SUMMARY The Customer Service Associate is responsible for ensuring superior customer service, supervising and directing the Front End team, training and coaching staff to provide the highest ...

Niemann Foods

Customer Service Associate

Carmel, IN · On-site

$16 - $18/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

SUMMARY The Customer Service Associate is responsible for ensuring superior customer service, supervising and directing the Front End team, training and coaching staff to provide the highest ...

Drury Hotels

Guest Service Supervisor

Lafayette, IN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Under general supervision, assists management team with supervising the front desk / guest service ... customer service standards. Assists with training guest service team members. Ensures an ...

Drury Hotels

Guest Service Supervisor

Lafayette, IN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Under general supervision, assists management team with supervising the front desk / guest service ... customer service standards. Assists with training guest service team members. Ensures an ...

Kermans Flooring LLC

Customer Service Coordinator

Fishers, IN · On-site

$16.25 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

This position reports to the Customer Service Supervisor and works Monday to Friday office hours with options for a hybrid schedule between remote/work-at-home and our Fishers, IN location. Great ...

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Showing results 41-60

All JobsCustomer Service Supervisor JobsCustomer Service Supervisor Jobs in Indiana

Customer Service Supervisor information

See Indiana salary details

$23.3K

$55.2K

$96.1K

How much do customer service supervisor jobs pay per year?

As of Aug 16, 2026, the average yearly pay for customer service supervisor in Indiana is $55,189.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $66,600.00 per year, depending on experience, location, and employer.

What does a customer service supervisor do?

A Customer Service Supervisor oversees a team of customer service representatives, ensuring they provide excellent service to customers. They are responsible for training new staff, monitoring performance, handling escalated customer issues, and implementing policies to improve service quality. They also evaluate team metrics and feedback to make recommendations for process improvements. Their role is crucial in maintaining customer satisfaction and supporting the goals of the company.

What are the key skills and qualifications needed to thrive as a customer service supervisor, and why are they important?

To thrive as a Customer Service Supervisor, you need strong leadership abilities, experience in customer service, and often a relevant associate or bachelor’s degree. Familiarity with customer relationship management (CRM) systems, call center software, and performance monitoring tools is typically required. Outstanding communication, problem-solving, and conflict resolution skills help supervisors motivate teams and address escalated issues effectively. These skills and qualifications are crucial for ensuring high team performance, customer satisfaction, and efficient resolution of service challenges.

What are the most common challenges faced by customer service supervisors, and how can they be addressed?

Customer Service Supervisors often encounter challenges such as managing high call volumes, handling difficult customer escalations, and maintaining team morale under pressure. Effective supervisors address these issues by implementing efficient workflow processes, providing ongoing training and support for their team, and fostering open communication to resolve concerns quickly. Building a collaborative environment and recognizing team achievements can also help in boosting motivation and overall performance.

What is the difference between Customer Service Supervisor vs Customer Service Manager?

AspectCustomer Service SupervisorCustomer Service Manager
ResponsibilitiesOversees daily customer service operations, manages team members, ensures quality serviceDevelops customer service strategies, manages larger teams, handles escalations, and sets policies
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service certificationsTypically requires a bachelor's degree; relevant certifications are a plus
Work EnvironmentCall centers, retail, or service departmentsCorporate offices, call centers, or retail management settings
Employer & Industry UsageCommon in retail, hospitality, and call centersFound in larger organizations across various industries

The main difference between a Customer Service Supervisor and a Customer Service Manager lies in scope and responsibilities. Supervisors focus on daily team oversight, while Managers develop strategies and handle higher-level issues. Both roles require strong communication skills and customer service experience, but Managers typically have more advanced credentials and broader responsibilities.

What skills do you need to be a customer service supervisor?

A customer service supervisor needs strong communication, leadership, and problem-solving skills to manage a team and address customer issues effectively. They should also have good organizational abilities, conflict resolution skills, and familiarity with customer service tools and software. Experience in customer service and the ability to train and motivate staff are essential for success in this role.
More about Customer Service Supervisor jobs

What are the most commonly searched types of Customer Service Supervisor jobs in Indiana?

The most popular types of Customer Service Supervisor jobs in Indiana are:

What are popular job titles related to Customer Service Supervisor jobs in Indiana?

For Customer Service Supervisor jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Customer Service Supervisor jobs in Indiana look for?

The top searched job categories for Customer Service Supervisor jobs in Indiana are:

What cities in Indiana are hiring for Customer Service Supervisor jobs?

Cities in Indiana with the most Customer Service Supervisor job openings:

Customer Service Supervisor jobs near you
Infographic showing various Customer Service Supervisor job openings in Indiana as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $55,189 per year, or $26.5 per hour.

Customer Service Working Supervisor

WASHLER GARBAGE & RECYCLING

Garrett, IN • On-site

$45K - $54K/yr

Full-time

Posted 17 days ago

Job description

About the Role:
Washler Garbage & Recycling in Garrett, IN is looking for a motivated and experienced Customer Service Working Supervisor to join our team! In this hands-on leadership role, you'll guide a customer service team while staying actively involved in daily operations — making a real impact in the community we serve.

Responsibilities:
  • Supervise and support customer service staff while actively participating in day-to-day operations
  • Handle inbound customer inquiries, complaints, and service requests via phone, email, and in-person
  • Train, coach, and mentor customer service team members to ensure consistent, high-quality service
  • Monitor team performance and provide feedback to improve efficiency and customer satisfaction
  • Coordinate with dispatch and operations teams to resolve service issues and scheduling concerns
  • Maintain accurate customer account records and process billing or service changes as needed
  • Identify process improvements to enhance overall customer experience
Requirements:
  • 2+ years of customer service experience, preferably in waste management, utilities, or a related field
  • 2+ years prior supervisory lead experience required
  • Strong communication and conflict resolution skills
  • Ability to multitask and thrive in a fast-paced, customer-facing environment
  • Proficiency with basic computer systems and customer account software
  • Reliable, punctual, and a natural team leader with a positive attitude
  • High school diploma or GED required; additional education a plus
About Us:
Washler Garbage & Recycling has been a trusted name in waste collection and recycling services in the Garrett, IN area for years. Our customers rely on us for dependable, friendly service — and our employees enjoy a supportive work environment where hard work is recognized and valued. Join a company that takes pride in keeping our community clean and green!