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Customer Service Supervisor Jobs in Indiana (NOW HIRING)

Niemann Foods

Customer Service Associate

Carmel, IN

$16 - $18/hr

SUMMARY The Customer Service Associate is responsible for ensuring superior customer service, supervising and directing the Front End team, training and coaching staff to provide the highest ...

Niemann Foods

Customer Service Associate

Carmel, IN

$16 - $18/hr

SUMMARY The Customer Service Associate is responsible for ensuring superior customer service, supervising and directing the Front End team, training and coaching staff to provide the highest ...

Kermans Flooring LLC

Customer Service Coordinator

Fishers, IN · On-site

$16.25 - $21.25/hr

This position reports to the Customer Service Supervisor and works Monday to Friday office hours with options for a hybrid schedule between remote/work-at-home and our Fishers, IN location. Great ...

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Showing results 41-60

All JobsCustomer Service Supervisor JobsCustomer Service Supervisor Jobs in Indiana

Customer Service Supervisor information

See Indiana salary details

$23.3K

$55.2K

$96.1K

How much do customer service supervisor jobs pay per year?

As of Sep 5, 2026, the average yearly pay for customer service supervisor in Indiana is $55,189.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $66,600.00 per year, depending on experience, location, and employer.

What does a customer service supervisor do?

A Customer Service Supervisor oversees a team of customer service representatives, ensuring they provide excellent service to customers. They are responsible for training new staff, monitoring performance, handling escalated customer issues, and implementing policies to improve service quality. They also evaluate team metrics and feedback to make recommendations for process improvements. Their role is crucial in maintaining customer satisfaction and supporting the goals of the company.

What are the key skills and qualifications needed to thrive as a customer service supervisor, and why are they important?

To thrive as a Customer Service Supervisor, you need strong leadership abilities, experience in customer service, and often a relevant associate or bachelor’s degree. Familiarity with customer relationship management (CRM) systems, call center software, and performance monitoring tools is typically required. Outstanding communication, problem-solving, and conflict resolution skills help supervisors motivate teams and address escalated issues effectively. These skills and qualifications are crucial for ensuring high team performance, customer satisfaction, and efficient resolution of service challenges.

What are the most common challenges faced by customer service supervisors, and how can they be addressed?

Customer Service Supervisors often encounter challenges such as managing high call volumes, handling difficult customer escalations, and maintaining team morale under pressure. Effective supervisors address these issues by implementing efficient workflow processes, providing ongoing training and support for their team, and fostering open communication to resolve concerns quickly. Building a collaborative environment and recognizing team achievements can also help in boosting motivation and overall performance.

What is the difference between Customer Service Supervisor vs Customer Service Manager?

AspectCustomer Service SupervisorCustomer Service Manager
ResponsibilitiesOversees daily customer service operations, manages team members, ensures quality serviceDevelops customer service strategies, manages larger teams, handles escalations, and sets policies
Required CredentialsHigh school diploma or equivalent; some roles prefer customer service certificationsTypically requires a bachelor's degree; relevant certifications are a plus
Work EnvironmentCall centers, retail, or service departmentsCorporate offices, call centers, or retail management settings
Employer & Industry UsageCommon in retail, hospitality, and call centersFound in larger organizations across various industries

The main difference between a Customer Service Supervisor and a Customer Service Manager lies in scope and responsibilities. Supervisors focus on daily team oversight, while Managers develop strategies and handle higher-level issues. Both roles require strong communication skills and customer service experience, but Managers typically have more advanced credentials and broader responsibilities.

More about Customer Service Supervisor jobs

What are the most commonly searched types of Customer Service Supervisor jobs in Indiana?

The most popular types of Customer Service Supervisor jobs in Indiana are:

What are popular job titles related to Customer Service Supervisor jobs in Indiana?

For Customer Service Supervisor jobs in Indiana, the most frequently searched job titles are:

What job categories do people searching Customer Service Supervisor jobs in Indiana look for?

The top searched job categories for Customer Service Supervisor jobs in Indiana are:

What cities in Indiana are hiring for Customer Service Supervisor jobs?

Cities in Indiana with the most Customer Service Supervisor job openings:

Customer Service Supervisor jobs near you
Infographic showing various Customer Service Supervisor job openings in Indiana as of August 2026, with employment types broken down into 63% Full Time, 31% Part Time, and 6% Contract. Highlights an 100% In-person job distribution, with an average salary of $55,189 per year, or $26.5 per hour.

Industrial Service Supervisor

BHS Corrugated & Robotics

Indianapolis, IN • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 12 days ago

Job description

Industrial Service Supervisor

BHS Corrugated North America – Indianapolis, IN

Salary: $110,000–$130,000 annually + bonus


BHS Corrugated is seeking an experienced Industrial Service Supervisor to lead our Digital Print service operation at a customer manufacturing facility. In this highly visible leadership role, you'll serve as the primary liaison between BHS and the customer while managing a team of technicians and specialists responsible for maximizing equipment uptime, print quality, and operational performance.

If you enjoy leading technical teams, solving complex equipment challenges, and building strong customer relationships, we'd love to hear from you.

What You'll Do
  • Lead all onsite BHS Digital Print service activities
  • Supervise, coach, and develop onsite technicians and support personnel
  • Serve as the primary customer contact for service operations and escalations
  • Drive equipment uptime, print quality, and overall operational performance
  • Manage preventive maintenance programs and maintenance planning
  • Coordinate resources across Engineering, Field Service, Help Desk, and Product Management
  • Analyze equipment performance, downtime, and quality metrics to identify improvement opportunities
  • Lead continuous improvement initiatives that increase productivity and customer satisfaction
  • Participate in production meetings and present performance and KPI updates to customer leadership
  • Ensure compliance with safety standards and contractual service commitments
What We're Looking For
  • Previous experience leading technical service teams in a manufacturing or industrial environment
  • Strong leadership and customer relationship management skills
  • Experience supervising technicians or maintenance personnel
  • Knowledge of industrial electrical and mechanical systems, PLC-controlled equipment, and preventive maintenance
  • Excellent troubleshooting and root-cause analysis skills
  • Strong communication, organizational, and problem-solving abilities
  • Experience with digital printing, corrugated manufacturing, inkjet technology, or industrial production equipment is preferred
  • Ability to travel occasionally for training and corporate initiatives
Why Join BHS?
  • Leadership opportunity with the world's leading corrugated equipment manufacturer
  • Competitive salary and annual bonus opportunity
  • Comprehensive medical, dental, and vision insurance
  • 401(k) with company match
  • Paid Time Off and paid holidays
  • Tuition reimbursement
  • Career growth within a global organization
  • Opportunity to lead cutting-edge Digital Print technology at a customer site
About BHS Corrugated

BHS Corrugated is the world's largest provider of solutions for the corrugated packaging industry. Headquartered in Germany with operations worldwide, BHS delivers innovative equipment, lifecycle services, and digital technologies that help customers maximize productivity and efficiency.

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