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Customer Service Supervisor Manager Jobs in Puerto Rico

Burlington

Operations Service Manager

Puerto Real, PR · On-site

$23.20 - $30.95/hr

Provide guidance to the Customer Service Supervisors to ensure they meet customer service ... Manage the overall execution of operations and receiving SOPS. * Lead the overall receiving process ...

Burlington

Operations/Service Manager

Villalba, PR · On-site

$24.95 - $33.25/hr

Provide guidance to the Customer Service Supervisors to ensure they meet customer service ... Manage the overall execution of operations and receiving SOPS. * Lead the overall receiving process ...

Burlington

Operations/Service Manager II

Guaynabo, PR

$22.05 - $30.45/hr

Provide guidance to the Customer Service Supervisors to ensure they meet customer service ... Manage the overall execution of operations and receiving SOPS. * Lead the overall receiving process ...

Burlington

Operations/Service Manager III

Ponce, PR · On-site

$22.60 - $30.15/hr

Provide guidance to the Customer Service Supervisors to ensure they meet customer service ... Manage the overall execution of operations and receiving SOPS. * Lead the overall receiving process ...

Burlington

Operations/Service Manager III

Fajardo, PR · On-site

$21.50 - $28.65/hr

Provide guidance to the Customer Service Supervisors to ensure they meet customer service ... Manage the overall execution of operations and receiving SOPS. * Lead the overall receiving process ...

Burlington

Operations/Service Manager IV

Carolina, PR · On-site

$24.30 - $32.40/hr

Provide guidance to the Customer Service Supervisors to ensure they meet customer service ... Manage the overall execution of operations and receiving SOPS. * Lead the overall receiving process ...

Burlington

Operations/Service Manager III

Santa Isabel, PR · On-site

$23.75 - $31.65/hr

Provide guidance to the Customer Service Supervisors to ensure they meet customer service ... Manage the overall execution of operations and receiving SOPS. * Lead the overall receiving process ...

Pep Boys

Lead Customer Service Advisor

Isabela, PR · On-site

$17.01 - $21.60/hr

In the absence of any management, the Assistant Service Manager will act as the primary supervisor ... Strong customer service skills. * Ability to handle difficult customer situations. * Comfortable ...

Pep Boys

Lead Customer Service Advisor

Isabela, PR

$17.01 - $21.60/hr

In the absence of any management, the Assistant Service Manager will act as the primary supervisor ... Strong customer service skills. * Ability to handle difficult customer situations. * Comfortable ...

Insight Communications

PR · On-site

$27K - $29K/yr

Any other task designated by your supervisor or immediate manager, not limited to the aforementioned. WORK EXPERIENCE REQUIREMENTS * Minimum of 6 months of demonstrable customer service experience or ...

Insight Communications

PR · On-site

$27K - $29K/yr

Any other task designated by your supervisor or immediate manager, not limited to the aforementioned. WORK EXPERIENCE REQUIREMENTS * Minimum of 6 months of demonstrable customer service experience or ...

Walgreens

Customer Service Associate

Humacao, PR · On-site

$15 - $17.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

Walgreens

Customer Service Associate

Arecibo, PR · On-site

$15 - $17.50/hr

Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...

New

Jet Aviation

Customer Service Agent

Carolina, PR · On-site

$13.50 - $18.25/hr

Aircraft Management, Aircraft Sales, Charter, Completions, Government Services, FBO, Fixed and ... The craft that brings our customers' journey to life. In the hangar, on the ground, and behind the ...

Jet Aviation

Customer Service Agent

Carolina, PR · On-site

$13 - $14/hr

Aircraft Management, Aircraft Sales, Charter, Completions, Government Services, FBO, Fixed and ... The craft that brings our customers' journey to life. In the hangar, on the ground, and behind the ...

Dollartree

Customer Service Associate I

Saint Just, PR · On-site

$11 - $15.25/hr

Manage sales transactions while working assigned cash register * Maintain security of cash and ... their supervisor. Please note, this is not a contract of employment and may be modified to meet ...

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All JobsCustomer Service Supervisor JobsCustomer Service Supervisor Manager JobsCustomer Service Supervisor Manager Jobs in Puerto Rico

Customer Service Supervisor Manager information

What is the difference between Customer Service Supervisor Manager vs Customer Service Representative?

AspectCustomer Service Supervisor ManagerCustomer Service Representative
CredentialsHigh school diploma; leadership experience often preferredHigh school diploma or equivalent
Work EnvironmentSupervises teams in call centers, retail, or service settingsHandles customer inquiries directly, often in call centers or retail
Employer & Industry UsageCommon in retail, telecom, banking, and hospitalityEntry-level role across similar industries
Search & Comparison IntentLooking for supervisory roles, leadership, management skillsSeeking entry-level customer service roles

The Customer Service Supervisor Manager oversees customer service teams, focusing on leadership, training, and performance management. In contrast, Customer Service Representatives handle direct customer interactions without supervisory responsibilities. The supervisor role requires more experience and leadership skills, while representatives focus on day-to-day customer support. Both roles are vital in customer service operations across various industries.

What are the most commonly searched types of Customer Service Supervisor jobs in Puerto Rico? The most popular types of Customer Service Supervisor jobs in Puerto Rico are:
What cities in Puerto Rico are hiring for Customer Service Supervisor Manager jobs? Cities in Puerto Rico with the most Customer Service Supervisor Manager job openings:
Customer Service Supervisor Manager jobs near you
Operations Service Manager

Operations Service Manager

Burlington

Puerto Real, PR • On-site

$23.20 - $30.95/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 hours ago

Burlington rating

4.4

Company rating: 4.4 out of 10

Based on 914 frontline employees who took The Breakroom Quiz

19th of 21 rated department stores

Job description

Position OverviewAre you a proven leader with a strong drive to succeed?
Do you work well in a process-driven environment where organization and efficiency are critical to success?
Are you an expert multitasker who would thrive in a high-energy environment?
If so, then this might be the right opportunity for you!
As an Operations Service Manager at Burlington, one of the largest off-price retailers in the country, you'll be one of the leaders of the store team, participating in managing the overall operations of the store. You will serve as a role model for store associates, demonstrating and reinforcing the company's Core Values, developing trust and respect among peers and staff, building strong teams and partnerships, and driving business results. You'll coach, train and develop a team of Cashiers and Customer Service Supervisors, Receiving team members and Receiving Supervisors while also overseeing business operations to ensure our associates are delivering excellent customer service and the highest degree of professionalism.A Day in the Life
  • Lead the Customer Service and Cashier teams, driving compliance to company policies and standards, safekeeping of company funds and property, asset protection, sales, and record keeping procedures.
  • Provide guidance to the Customer Service Supervisors to ensure they meet customer service expectations and there is smooth customer flow at the registers.
  • Manage the overall execution of operations and receiving SOPS.
  • Lead the overall receiving process which includes transfers, debits, damages, and chargebacks and partner with the Receiving Supervisor to maintain the accuracy of inventory.
  • Act as the Manager on Duty (MOD); setting the leadership example for customers, associates, and ultimately, driving results in the store.
  • Support the Store Manager and others in areas including but not limited to staffing, sourcing, interviewing, training, and succession planning.
  • Assist in the management of other store operations areas as needed.
  • Communicate effectively with the District and Regional Management teams.
You'll Come With
  • 3+ years of Retail Management or Store Operations experience at an Off Price, Big Box, Specialty or medium to large-sized, multi-unit retail organization
  • Must be able to work a flexible schedule; including early mornings, nights, weekends, and holidays as required.
  • Ability to lift and move boxes weighing up to 40 lbs.
  • Experience utilizing scheduling and reporting computer software.
  • Travel may be required from time to time.

#LI-EC1

Come join our team. You're going to like it here!

You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental and vision coverage including life and disability insurance. Full time associates may also be eligible for up to 12 days of paid time off annually, up to 8 paid holidays, paid sick time in accordance with applicable law, and a 401(k) plan. We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us.

Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity.

Individual pay decisions will be based on a variety of factors, such as but not limited to, qualifications, education, job-related skills, relevant experience, and geographic location.

Compensation Range: $23.20 - $30.95

What Burlington employees say

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About Burlington

Sourced by ZipRecruiter

At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join the Burlington Stores team as a Customer Service Supervisor, Selling Floor Supervisor or Receiving Team Supervisor!

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Burlington, NJ, US

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