PR · On-site
$16 - $21.75/hr
Medical
Retirement
PTO
Escalate unresolved situations or complaints to supervisors or the appropriate departments ... Minimum 1 year of Customer Service experience . * High school diploma required (college credits ...
Quick apply
PR · On-site
$16 - $21.75/hr
Medical
Retirement
PTO
Escalate unresolved situations or complaints to supervisors or the appropriate departments ... Minimum 1 year of Customer Service experience . * High school diploma required (college credits ...
Quick apply
PR · On-site
$13 - $17.75/hr
Customer Service Representative - TSS - U Company: Triple-S Salud Ubicaciones de puesto (breve ... Assists the Supervisor, Manager, Director in meetings, preparation of reports, audits or any other ...
New
PR · On-site
$13 - $17.75/hr
Customer Service Representative - TSS - U Company: Triple-S Salud Ubicaciones de puesto (breve ... Assists the Supervisor, Manager, Director in meetings, preparation of reports, audits or any other ...
New
Guaynabo, PR · On-site
$22.05 - $30.45/hr
Medical
Dental
Vision
Life
Retirement
PTO
Provide guidance to the Customer Service Supervisors to ensure they meet customer service ... Manage the overall execution of operations and receiving SOPS. * Lead the overall receiving process ...
Guaynabo, PR · On-site
$22.05 - $30.45/hr
Medical
Dental
Vision
Life
Retirement
PTO
Provide guidance to the Customer Service Supervisors to ensure they meet customer service ... Manage the overall execution of operations and receiving SOPS. * Lead the overall receiving process ...
Toa Alta, PR · On-site
$22.60 - $30.15/hr
Medical
Dental
Vision
Life
Retirement
PTO
Provide guidance to the Customer Service Supervisors to ensure they meet customer service ... Manage the overall execution of operations and receiving SOPS. * Lead the overall receiving process ...
Toa Alta, PR · On-site
$22.60 - $30.15/hr
Medical
Dental
Vision
Life
Retirement
PTO
Provide guidance to the Customer Service Supervisors to ensure they meet customer service ... Manage the overall execution of operations and receiving SOPS. * Lead the overall receiving process ...
$22.60 - $30.15/hr
Medical
Dental
Vision
Life
Retirement
PTO
Provide guidance to the Customer Service Supervisors to ensure they meet customer service ... Manage the overall execution of operations and receiving SOPS. * Lead the overall receiving process ...
$22.60 - $30.15/hr
Medical
Dental
Vision
Life
Retirement
PTO
Provide guidance to the Customer Service Supervisors to ensure they meet customer service ... Manage the overall execution of operations and receiving SOPS. * Lead the overall receiving process ...
Fajardo, PR · On-site
$21.50 - $28.65/hr
Medical
Dental
Vision
Life
Retirement
PTO
Provide guidance to the Customer Service Supervisors to ensure they meet customer service ... Manage the overall execution of operations and receiving SOPS. * Lead the overall receiving process ...
Fajardo, PR · On-site
$21.50 - $28.65/hr
Medical
Dental
Vision
Life
Retirement
PTO
Provide guidance to the Customer Service Supervisors to ensure they meet customer service ... Manage the overall execution of operations and receiving SOPS. * Lead the overall receiving process ...
Mayaguez, PR · On-site
$24.85 - $33.10/hr
Medical
Dental
Vision
Life
Retirement
PTO
Provide guidance to the Customer Service Supervisors to ensure they meet customer service ... Manage the overall execution of operations and receiving SOPS. * Lead the overall receiving process ...
Mayaguez, PR · On-site
$24.85 - $33.10/hr
Medical
Dental
Vision
Life
Retirement
PTO
Provide guidance to the Customer Service Supervisors to ensure they meet customer service ... Manage the overall execution of operations and receiving SOPS. * Lead the overall receiving process ...
Santa Isabel, PR · On-site
$23.75 - $31.65/hr
Medical
Dental
Vision
Life
Retirement
PTO
Provide guidance to the Customer Service Supervisors to ensure they meet customer service ... Manage the overall execution of operations and receiving SOPS. * Lead the overall receiving process ...
Santa Isabel, PR · On-site
$23.75 - $31.65/hr
Medical
Dental
Vision
Life
Retirement
PTO
Provide guidance to the Customer Service Supervisors to ensure they meet customer service ... Manage the overall execution of operations and receiving SOPS. * Lead the overall receiving process ...
Carolina, PR · On-site
$24.30 - $32.40/hr
Medical
Dental
Vision
Life
Retirement
PTO
Provide guidance to the Customer Service Supervisors to ensure they meet customer service ... Manage the overall execution of operations and receiving SOPS. * Lead the overall receiving process ...
Carolina, PR · On-site
$24.30 - $32.40/hr
Medical
Dental
Vision
Life
Retirement
PTO
Provide guidance to the Customer Service Supervisors to ensure they meet customer service ... Manage the overall execution of operations and receiving SOPS. * Lead the overall receiving process ...
Guaynabo, PR · On-site
$20 - $26.65/hr
Medical
Dental
Vision
Life
Retirement
PTO
Provide guidance to the Customer Service Supervisors to ensure they meet customer service ... Manage the overall execution of operations and receiving SOPS. * Lead the overall receiving process ...
Guaynabo, PR · On-site
$20 - $26.65/hr
Medical
Dental
Vision
Life
Retirement
PTO
Provide guidance to the Customer Service Supervisors to ensure they meet customer service ... Manage the overall execution of operations and receiving SOPS. * Lead the overall receiving process ...
Caguas, PR · On-site
$15.25 - $17.25/hr
Medical
Dental
Vision
Life
Retirement
PTO
As a Retail Front End Supervisor, you'll be an integral part of the store leadership team, working closely with Store Management in the areas of Merchandising, Customer Service, Operations, and Human ...
Caguas, PR · On-site
$15.25 - $17.25/hr
Medical
Dental
Vision
Life
Retirement
PTO
As a Retail Front End Supervisor, you'll be an integral part of the store leadership team, working closely with Store Management in the areas of Merchandising, Customer Service, Operations, and Human ...
PR · On-site
$27K - $29K/yr
Any other task designated by your supervisor or immediate manager, not limited to the aforementioned. WORK EXPERIENCE REQUIREMENTS * Minimum of 6 months of demonstrable customer service experience or ...
Quick apply
PR · On-site
$27K - $29K/yr
Any other task designated by your supervisor or immediate manager, not limited to the aforementioned. WORK EXPERIENCE REQUIREMENTS * Minimum of 6 months of demonstrable customer service experience or ...
PR · On-site
$27K - $29K/yr
Any other task designated by your supervisor or immediate manager, not limited to the aforementioned. WORK EXPERIENCE REQUIREMENTS * Minimum of 6 months of demonstrable customer service experience or ...
Quick apply
PR · On-site
$27K - $29K/yr
Any other task designated by your supervisor or immediate manager, not limited to the aforementioned. WORK EXPERIENCE REQUIREMENTS * Minimum of 6 months of demonstrable customer service experience or ...
Humacao, PR · On-site
$15 - $17.50/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Humacao, PR · On-site
$15 - $17.50/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
PR · On-site
$13.50 - $18.50/hr
As a Customer Service Representative, you will partner with sales, logistics, inventory management, leadership team, and customers to achieve optimal customer satisfaction. Primary Responsibilities:
Quick apply
PR · On-site
$13.50 - $18.50/hr
As a Customer Service Representative, you will partner with sales, logistics, inventory management, leadership team, and customers to achieve optimal customer satisfaction. Primary Responsibilities:
Bayamon, PR · On-site
$15 - $17.50/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Bayamon, PR · On-site
$15 - $17.50/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
San Juan, PR · On-site
$15 - $17.50/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
San Juan, PR · On-site
$15 - $17.50/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Guaynabo, PR · On-site
$15 - $17.50/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Guaynabo, PR · On-site
$15 - $17.50/hr
Checks in and prices merchandise as required or as directed by store manager or communicated by the ... Provides customer service in the photo area, including digital passport photo service, poster print ...
Guaynabo, PR · On-site
$15 - $18/hr
Medical
Dental
Vision
Life
Retirement
Sun West is a nationwide full-service mortgage seller /servicer with over 42 years of experience ... Excellent time management skills. * Identify and assess customers' needs to achieve satisfaction.
Quick apply
Guaynabo, PR · On-site
$15 - $18/hr
Medical
Dental
Vision
Life
Retirement
Sun West is a nationwide full-service mortgage seller /servicer with over 42 years of experience ... Excellent time management skills. * Identify and assess customers' needs to achieve satisfaction.
| Aspect | Customer Service Supervisor Manager | Customer Service Representative |
|---|---|---|
| Credentials | High school diploma; leadership experience often preferred | High school diploma or equivalent |
| Work Environment | Supervises teams in call centers, retail, or service settings | Handles customer inquiries directly, often in call centers or retail |
| Employer & Industry Usage | Common in retail, telecom, banking, and hospitality | Entry-level role across similar industries |
| Search & Comparison Intent | Looking for supervisory roles, leadership, management skills | Seeking entry-level customer service roles |
The Customer Service Supervisor Manager oversees customer service teams, focusing on leadership, training, and performance management. In contrast, Customer Service Representatives handle direct customer interactions without supervisory responsibilities. The supervisor role requires more experience and leadership skills, while representatives focus on day-to-day customer support. Both roles are vital in customer service operations across various industries.
The most popular types of Customer Service Supervisor jobs in Puerto Rico are:
Cities in Puerto Rico with the most Customer Service Supervisor Manager job openings:
$16 - $21.75/hr
Full-time
Medical, Retirement, PTO
Re-posted 2 days ago
Are you passionate about helping others and providing exceptional service? We are looking for dedicated professionals to join our team as Customer Service Representatives, playing a key role in the experience of our members and clients.
In this position, you will serve as the first point of contact, providing phone support, addressing members’ needs on the first interaction whenever possible, and ensuring a professional, empathetic, and efficient service experience.
Additionally, there are opportunities for development to support services for clients in the United States, allowing you to expand your professional experience in a dynamic and international environment.
Key ResponsibilitiesAnswer member calls and provide clear information about their health plans.
Guide and educate members about coverages, benefits, and plan promotions (non-clinical topics).
Document inquiries, actions taken, and follow-ups, ensuring accuracy and compliance.
Escalate unresolved situations or complaints to supervisors or the appropriate departments.
Participate in outbound calls, Contact Center projects, and training programs.
Maintain confidentiality of information and comply with regulations such as HIPAA and internal policies.
Minimum 1 year of Customer Service experience.
High school diploma required (college credits preferred).
Knowledge of computer applications and Microsoft Office.
Excellent verbal, written, and reading communication skills.
Bilingual (Spanish and English) preferred, especially for opportunities supporting services in the United States.
Strong customer service orientation, empathy, and proactive attitude.
Availability to work rotating shifts (Monday through Sunday, including weekends and holidays).
Specialized training in customer service, regulations, and healthcare topics.
24/7 Telemedicine service.
Free employee health and wellness programs.
Opportunities for professional growth and career development.
Paid leave.
Retirement plan.
The opportunity to positively impact the well-being of the population.
Location: On-site in Guaynabo or Mayaguez, Puerto Rico
Employment Type: Full-time or Part-time | Temporary
We are an Equal Employment Opportunity Employer (EEOC).
Sourced by ZipRecruiter
