Carrollton, TX · On-site
$15.50 - $21/hr
Team Player: We're a tight-knit crew that supports each other. Be ready to collaborate and go above and beyond to achieve shared goals. Tech Tools: Comfortably navigate customer service software ...
Quick apply
Carrollton, TX · On-site
$15.50 - $21/hr
Team Player: We're a tight-knit crew that supports each other. Be ready to collaborate and go above and beyond to achieve shared goals. Tech Tools: Comfortably navigate customer service software ...
Plano, TX · On-site
$65 - $90/hr
... software products and services within a prescribed territory as set by the company. Tyler ... This is completed in accordance with customer requirements, organizational methodologies, and ...
New
Plano, TX · On-site
$65 - $90/hr
... software products and services within a prescribed territory as set by the company. Tyler ... This is completed in accordance with customer requirements, organizational methodologies, and ...
New
Dallas, TX · On-site
$15.75 - $21.50/hr
... support. You will be responsible for addressing inquiries, resolving issues, and providing ... Familiarity with customer service software and CRM systems. * Ability to multitask and manage time ...
Dallas, TX · On-site
$15.75 - $21.50/hr
... support. You will be responsible for addressing inquiries, resolving issues, and providing ... Familiarity with customer service software and CRM systems. * Ability to multitask and manage time ...
Dallas, TX · On-site
$36K - $45K/yr
Provide first-level technical support to customers using our software products via phone, email, or chat - to our customers using our software products - SalesForce, Service Cloud, Microsoft 365 ...
Quick apply
Dallas, TX · On-site
$36K - $45K/yr
Provide first-level technical support to customers using our software products via phone, email, or chat - to our customers using our software products - SalesForce, Service Cloud, Microsoft 365 ...
Dallas, TX · On-site
$36K - $45K/yr
Provide first-level technical support to customers using our software products via phone, email, or chat - to our customers using our software products - SalesForce, Service Cloud, Microsoft 365 ...
Quick apply
Dallas, TX · On-site
$36K - $45K/yr
Provide first-level technical support to customers using our software products via phone, email, or chat - to our customers using our software products - SalesForce, Service Cloud, Microsoft 365 ...
Irving, TX · On-site
$14.75 - $20/hr
Customer Service Representatives on our billing team are vital to our mission, providing the ... software applications; previous work in cable operations or a telecommunications call center
Irving, TX · On-site
$14.75 - $20/hr
Customer Service Representatives on our billing team are vital to our mission, providing the ... software applications; previous work in cable operations or a telecommunications call center
Plano, TX · On-site
$70 - $90/hr
... software products and services within a prescribed territory as set by the company. Tyler ... This is completed in accordance with customer requirements, organizational methodologies, and ...
New
Plano, TX · On-site
$70 - $90/hr
... software products and services within a prescribed territory as set by the company. Tyler ... This is completed in accordance with customer requirements, organizational methodologies, and ...
New
The Software Support Representative ensures the timely resolution of easy-to-moderate client ... The Technical Services Support Specialist is responsible for diagnosing and solving customer issues ...
New
The Software Support Representative ensures the timely resolution of easy-to-moderate client ... The Technical Services Support Specialist is responsible for diagnosing and solving customer issues ...
New
Farmers Branch, TX · On-site
$22/hr
... customer service, and innovative technology. Based in the Dallas Design District, the company ... software support, and product training. This role helps ensure projects move from design intent to ...
Quick apply
Farmers Branch, TX · On-site
$22/hr
... customer service, and innovative technology. Based in the Dallas Design District, the company ... software support, and product training. This role helps ensure projects move from design intent to ...
Plano, TX · On-site
$70 - $90/hr
... software products and services within a prescribed territory as set by the company. Tyler ... This is completed in accordance with customer requirements, organizational methodologies, and ...
New
Plano, TX · On-site
$70 - $90/hr
... software products and services within a prescribed territory as set by the company. Tyler ... This is completed in accordance with customer requirements, organizational methodologies, and ...
New
Addison, TX · On-site
$65 - $90/hr
The primary focus of this position will be to provide setup, maintenance and ongoing customer support of Zenner facing applications. This position will assist in creating software interfaces to third ...
Addison, TX · On-site
$65 - $90/hr
The primary focus of this position will be to provide setup, maintenance and ongoing customer support of Zenner facing applications. This position will assist in creating software interfaces to third ...
Fort Worth, TX · On-site
$27 - $30/hr
Travel nationally to support customer needs. Travel Needs: * An active and unrestricted driver ... software installations preferred * Experience in field service, engineering, biomedical ...
Fort Worth, TX · On-site
$27 - $30/hr
Travel nationally to support customer needs. Travel Needs: * An active and unrestricted driver ... software installations preferred * Experience in field service, engineering, biomedical ...
$14.75 - $20.25/hr
Job Specifications: 1. High School diploma or GED 2. 1-3 years experience in general office environment, preferred. 3. Willingness to learn internal customer service software applications 4. ...
$14.75 - $20.25/hr
Job Specifications: 1. High School diploma or GED 2. 1-3 years experience in general office environment, preferred. 3. Willingness to learn internal customer service software applications 4. ...
Dallas, TX · On-site
$27 - $30/hr
Travel nationally to support customer needs. Travel Needs: * An active and unrestricted driver ... software installations preferred * Experience in field service, engineering, biomedical ...
Dallas, TX · On-site
$27 - $30/hr
Travel nationally to support customer needs. Travel Needs: * An active and unrestricted driver ... software installations preferred * Experience in field service, engineering, biomedical ...
The primary focus of this position will be to provide setup, maintenance and ongoing customer support of Zenner facing applications. This position will assist in creating software interfaces to third ...
Quick apply
The primary focus of this position will be to provide setup, maintenance and ongoing customer support of Zenner facing applications. This position will assist in creating software interfaces to third ...
Lewisville, TX · On-site
$14.75 - $20.25/hr
Job Specifications: 1. High School diploma or GED 2. 1-3 years experience in general office environment, preferred. 3. Willingness to learn internal customer service software applications 4. ...
Lewisville, TX · On-site
$14.75 - $20.25/hr
Job Specifications: 1. High School diploma or GED 2. 1-3 years experience in general office environment, preferred. 3. Willingness to learn internal customer service software applications 4. ...
Plano, TX · On-site
Software Support Manager The Software Support Manager leads, develops, mentors, and manages a team of support specialists to ensure exceptional customer service is delivered to clients, while ...
Plano, TX · On-site
Software Support Manager The Software Support Manager leads, develops, mentors, and manages a team of support specialists to ensure exceptional customer service is delivered to clients, while ...
The Colony, TX · On-site
$14.75 - $20.25/hr
Job Specifications: 1. High School diploma or GED 2. 1-3 years experience in general office environment, preferred. 3. Willingness to learn internal customer service software applications 4. ...
New
The Colony, TX · On-site
$14.75 - $20.25/hr
Job Specifications: 1. High School diploma or GED 2. 1-3 years experience in general office environment, preferred. 3. Willingness to learn internal customer service software applications 4. ...
New
Plano, TX · On-site
$60 - $90/hr
... software products and services within a prescribed territory as set by the company. Tyler ... This is completed in accordance with customer requirements, organizational methodologies, and ...
New
Plano, TX · On-site
$60 - $90/hr
... software products and services within a prescribed territory as set by the company. Tyler ... This is completed in accordance with customer requirements, organizational methodologies, and ...
New
Arlington, TX · On-site
Strong customer service skills and experience in user-facing support. SPECIAL KNOWLEDGE/SKILLS: * Strong understanding of software applications, IT systems, and school district operations. * Ability ...
Quick apply
Arlington, TX · On-site
Strong customer service skills and experience in user-facing support. SPECIAL KNOWLEDGE/SKILLS: * Strong understanding of software applications, IT systems, and school district operations. * Ability ...
$11.89 - $13.34
5% of jobs
$13.34 - $14.79
11% of jobs
$15.94 is the 25th percentile. Wages below this are outliers.
$14.79 - $16.23
12% of jobs
$16.23 - $17.68
18% of jobs
The median wage is $18.09 / hr.
$17.68 - $19.13
17% of jobs
$20.24 is the 75th percentile. Wages above this are outliers.
$19.13 - $20.58
17% of jobs
$20.58 - $22.03
8% of jobs
$22.03 - $23.48
4% of jobs
$23.48 - $24.92
4% of jobs
$24.92 - $26.37
3% of jobs
$26.37 - $27.82
1% of jobs
$11
$18
$27
| Aspect | Customer Service Software Support | Customer Support Specialist |
|---|---|---|
| Credentials | Typically requires technical certifications or knowledge of support software | Usually needs customer service or communication skills, sometimes certifications in customer support |
| Work Environment | Primarily technical, working with support tools and software | Customer-facing, handling inquiries via phone, email, or chat |
| Employer & Industry | Tech companies, SaaS providers, software vendors | Retail, telecom, e-commerce, and various service industries |
| Search & Comparison Intent | Understanding technical support roles for support software | Customer service roles focused on client interaction |
Customer Service Software Support focuses on technical assistance related to support tools, while Customer Support Specialists handle direct customer interactions. Both roles require strong communication skills, but the former emphasizes technical knowledge, and the latter emphasizes customer service experience.
For Customer Service Software Support jobs in Dallas, TX, the most frequently searched job titles are:
The top searched job categories for Customer Service Software Support jobs in Dallas, TX are:
$15.50 - $21/hr
Full-time
Retirement, PTO
Re-posted 22 days ago
Assist customers with questions and provide guidance on home technology products and services.
Handle customer orders accurately and efficiently, addressing any special requests or concerns.
Resolve customer issues and complaints by finding effective solutions.
The HomePro story is a story of growth and innovation, including security, home entertainment and home automation. We are a Texas-based company that was started more than two decades ago. HomePro’s business model calls for all home integration services to be provided by one company. We pride ourselves on service.
We are currently seeking motivated and dynamic Customer Service Rep. If you want to join a friendly and customer-focused team, apply today!
Our benefits include:
Full-time position
10-7PM shift with Sundays off
401K with company match
Free gym on-site
PTO and Paid Company Holidays
Employee Discounted Monitoring Plan
Benefits after 60 days
Competitive Starting Wage
Customer Service Representative
Ready to join an exciting customer focused team at HomePro? We're on the lookout for enthusiastic individuals who love technology and providing outstanding customer service. As a Customer Service Representative, you'll be at the forefront of delivering exceptional experiences to our valued customers. If you have a passion for tech, awesome communication skills, and a drive to make customers happy, this is the perfect opportunity for you!
Responsibilities:
Helping Customers: Be the friendly face and go-to expert, assisting customers with their questions and offering guidance on our amazing home technology products and services.
Order Processing: Handle customer orders with accuracy and speed, ensuring they get their goodies on time and addressing any special requests or concerns along the way.
Problem-Solving: Tackle customer issues and complaints like a pro, finding creative solutions that leave them smiling from ear to ear.
Tech Savviness: Stay up to date on the latest and greatest home technology products and services offered by HomePro. Share exciting features, benefits, and technical know-how with customers in a way that's easy to understand.
Teamwork and Coordination: Collaborate with our rockstar sales, technical support, and logistics teams to ensure a seamless flow of communication and meet customer needs.
Record Keeping: Keep track of customer interactions, transactions, inquiries, and complaints using our nifty customer service software.
Customer Feedback: Gather valuable feedback and suggestions from customers, passing them along to the right teams to help us continuously improve our products and services.
**Additional responsibilities assigned by the manager
Requirements:
Customer Service Experience: Show us your skills with previous experience in a customer service role. Bonus points if you've worked in the tech or home improvement industry!
Tech Know-How: Get excited about home technology products and services, including cool stuff like smart home systems, entertainment setups, and security solutions.
Communication Superpowers: Impress us with your excellent verbal and written communication skills. We want you to explain technical concepts in a way that makes everyone say, "Ah, I get it now!"
Problem-Solving Jedi: Use your powers of analysis and critical thinking to conquer customer issues. Find the root causes and deliver effective solutions that leave our customers beaming.
Empathy and Patience: We're looking for someone who can understand and relate to our customers' needs, showing patience and a positive attitude even in challenging situations.
Multitasking Ninja: Show us your ability to handle multiple customer inquiries and tasks at once while still paying attention to the smallest details.
Team Player: We're a tight-knit crew that supports each other. Be ready to collaborate and go above and beyond to achieve shared goals.
Tech Tools: Comfortably navigate customer service software, databases, and other tools that help you provide top-notch service.
Education: High school diploma or equivalent is the minimum requirement. We believe in continuous learning, so if you've pursued additional education, we'd love to hear about it!
*Bilingual skills are a major plus*
Join the HomePro team and be part of an exciting industry revolutionizing the way people live. Apply today to become a valued Customer Service Representative and help us create extraordinary customer experiences.
Job Type: Full-time
