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Customer Service Restaurant Jobs in Michigan (NOW HIRING)

Vangeloff Management Inc

Customer Service

Livonia, MI

$13 - $15/hr

... restaurant industry and who want to be a part of the largest restaurant company in the world! If ... service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the ...

Fitzpatrick Acquisitions LLC

Customer Service

Kentwood, MI

$15.25 - $21/hr

... restaurant industry and who want to be a part of the largest restaurant company in the world! If ... service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the ...

Fitzpatrick Acquisitions LLC

Customer Service

Alpena, MI

$14 - $19.25/hr

... restaurant industry and who want to be a part of the largest restaurant company in the world! If ... service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the ...

Fitzpatrick Acquisitions LLC

Customer Service

Lansing, MI

$14.25 - $19.50/hr

... restaurant industry and who want to be a part of the largest restaurant company in the world! If ... service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the ...

Fitzpatrick Acquisitions LLC

Customer Service

Jackson, MI

$14.75 - $20/hr

... restaurant industry and who want to be a part of the largest restaurant company in the world! If ... service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the ...

Fitzpatrick Acquisitions LLC

Customer Service

Lansing, MI

$16.25 - $22/hr

... restaurant industry and who want to be a part of the largest restaurant company in the world! If ... service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the ...

KFC- Kedis

Customer Service

Allen Park, MI

$14.50 - $19.75/hr

Team members make the biggest impact on our guest experience and bring our restaurants to life! As ... Team Member (Customer Service) Responsibilities: * Make and prepare guest orders with accuracy and ...

Dollartree

Customer service

Detroit, MI · On-site

$14.25 - $19.75/hr

Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred * Ability to follow instructions and interpret operational documents is ...

Family Dollar

Customer service

Detroit, MI · On-site

$13.25 - $18.25/hr

Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred * Ability to follow instructions and interpret operational documents is ...

Dollar Tree

Customer service

Detroit, MI · On-site

$14.25 - $19.75/hr

Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred * Ability to follow instructions and interpret operational documents is ...

Dollartree

Customer service

Detroit, MI · On-site

$14.25 - $19.75/hr

Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred * Ability to follow instructions and interpret operational documents is ...

Dollar Tree

Customer service

Detroit, MI · On-site

$14.25 - $19.75/hr

Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred * Ability to follow instructions and interpret operational documents is ...

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All JobsCustomer Service Restaurant JobsCustomer Service Restaurant Jobs in Michigan

Customer Service Restaurant information

See Michigan salary details

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How much do customer service restaurant jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for customer service restaurant in Michigan is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $18.22 per hour, depending on experience, location, and employer.

What is a customer service restaurant job?

Customer service restaurant jobs involve interacting with customers to ensure they have a positive dining experience. These roles can include greeting guests, taking orders, serving food and beverages, answering questions about the menu, handling payments, and resolving any issues or complaints. Employees in these positions need strong communication skills, patience, and the ability to work efficiently in a fast-paced environment. The goal is to provide excellent service that encourages repeat business and positive reviews.

What are the key skills and qualifications needed to thrive as a customer service restaurant professional?

To excel in a Customer Service Restaurant role, you need strong interpersonal skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, order management software, and food safety protocols is often required. Outstanding communication, patience, and a positive attitude help you build rapport with guests and resolve issues effectively. These skills ensure a smooth dining experience, repeat business, and a positive reputation for the restaurant.

What are some common challenges faced by customer service staff in a restaurant setting, and how can they be effectively managed?

Customer service staff in restaurants often encounter challenges such as handling high-pressure situations during busy hours, managing difficult or dissatisfied customers, and balancing multiple tasks at once. Effective communication, teamwork, and staying calm under pressure are essential skills to navigate these challenges. Many restaurants provide training and encourage staff to support each other, ensuring that customer concerns are addressed promptly and professionally. Developing good problem-solving abilities and maintaining a positive attitude can make these challenges more manageable and contribute to a rewarding work experience.

What is the difference between Customer Service Restaurant vs Customer Support Specialist?

AspectCustomer Service RestaurantCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; experience in food serviceHigh school diploma; technical or customer service certifications
Work EnvironmentFast-paced restaurant settings, face-to-face interactionOffice or call center, remote options possible
Industry UsageFood service, hospitalityTechnology, retail, service industries
Common Search/ComparisonCustomer Service Restaurant vs Customer Support Specialist

Customer Service Restaurant primarily involves direct interaction with customers in a food service environment, focusing on order accuracy, hospitality, and in-person service. Customer Support Specialist typically works in a more technical or office setting, providing assistance via phone, email, or chat. While both roles require strong communication skills, the Customer Service Restaurant role emphasizes hospitality and food industry knowledge, whereas Customer Support Specialists often need technical troubleshooting skills.

What does customer service do in a restaurant?

Customer service in a restaurant involves greeting guests, taking orders, serving food and beverages, addressing customer questions or concerns, and ensuring a positive dining experience. It requires good communication skills, attentiveness, and the ability to handle multiple tasks efficiently.

What are popular job titles related to Customer Service Restaurant jobs in Michigan?

For Customer Service Restaurant jobs in Michigan, the most frequently searched job titles are:

What job categories do people searching Customer Service Restaurant jobs in Michigan look for?

The top searched job categories for Customer Service Restaurant jobs in Michigan are:

Customer Service Restaurant jobs near you
Infographic showing various Customer Service Restaurant job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, 3% Contract, and 1% Nights. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $34,077 per year, or $16.4 per hour.

Customer Service

Vangeloff Management Inc

Livonia, MI

$13 - $15/hr

Other

Medical, PTO

Re-posted 21 days ago

Job description

Build a strong Foundation both professionally and personally with a career at KFC! We’re looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed!


We offer the following: 

  • A commitment to promote from within 
  • Training and mentorship programs 
  • Tuition reimbursement and scholarship opportunities 
  • Reward and recognition culture 
  • Competitive Pay
  • Flexible schedules- day, night and evening shifts
  • Free meal each shift
  • Eligibility to accrue paid vacation time
  • Career advancement and professional development opportunities
  • Medical benefits
  • PERKS! Discounts on mortgages, vehicles, cell phones and more
  • KFC Foundation Programs include FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!


The responsibilities of the team member will include: 

  • Interaction with customers: receiving orders, processing sales and monies and managing customer issues. 
  • Preparation of products. 
  • Maintaining quality of product. 
  • Monitoring all service equipment. 
  • Uncompromising standards in maintaining a clean and safe work environment (per Labor Board and OSHA regulations and Company standards), Unloading, stocking and maintaining required inventory level. 
  • Champions recognition and motivation efforts 

Requirements

The ideal candidates must want to have fun serving great food to our customers! 

  • Must be at least 16 years of age 
  • Accessibility to dependable and reliable transportation 
  • Excellent communication skills, management/leadership and organizational skills. 
  • Physical dexterity required (the ability to move up to 50 lbs. from one area to another). 
  • Attendance and Punctuality a must 
  • Operating of cash register as needed and making change for other cashiers. 
  • Basic Math skills 
  • Complete training certification 
  • Enthusiasm and willingness to learn 
  • Team player 
  • Commitment to customer satisfaction 
  • Strong work ethic

Pay Rate

  • $13.00-$15.00 an hour