The Restaurant Staff team member is responsible for customer service and commitment to excellence through meeting or exceeding hospitality and service standards. Restaurant Staff responsibilities ...
New
The Restaurant Staff team member is responsible for customer service and commitment to excellence through meeting or exceeding hospitality and service standards. Restaurant Staff responsibilities ...
New
Customer Service
$14.25 - $19.25/hr
... restaurant industry and who want to be a part of the largest restaurant company in the world! If ... Interaction with customers: receiving orders, processing sales and providing customer service.
Quick apply
Customer Service
$14.25 - $19.25/hr
... restaurant industry and who want to be a part of the largest restaurant company in the world! If ... Interaction with customers: receiving orders, processing sales and providing customer service.
Customer Service
$15 - $20.25/hr
... restaurant industry and who want to be a part of the largest restaurant company in the world! If ... Interaction with customers: receiving orders, processing sales and providing customer service.
Quick apply
Customer Service
$15 - $20.25/hr
... restaurant industry and who want to be a part of the largest restaurant company in the world! If ... Interaction with customers: receiving orders, processing sales and providing customer service.
Customer Service
$13 - $15/hr
... restaurant industry and who want to be a part of the largest restaurant company in the world! If ... service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the ...
Quick apply
Customer Service
$13 - $15/hr
... restaurant industry and who want to be a part of the largest restaurant company in the world! If ... service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the ...
Customer Service
$13 - $15/hr
... restaurant industry and who want to be a part of the largest restaurant company in the world! If ... service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the ...
Quick apply
Customer Service
$13 - $15/hr
... restaurant industry and who want to be a part of the largest restaurant company in the world! If ... service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the ...
Customer Service
$13 - $15/hr
... restaurant industry and who want to be a part of the largest restaurant company in the world! If ... service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the ...
Quick apply
Customer Service
$13 - $15/hr
... restaurant industry and who want to be a part of the largest restaurant company in the world! If ... service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the ...
Customer Service
$13 - $15/hr
... restaurant industry and who want to be a part of the largest restaurant company in the world! If ... service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the ...
Quick apply
Customer Service
$13 - $15/hr
... restaurant industry and who want to be a part of the largest restaurant company in the world! If ... service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the ...
Customer Service
$13 - $15/hr
... restaurant industry and who want to be a part of the largest restaurant company in the world! If ... service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the ...
Quick apply
Customer Service
$13 - $15/hr
... restaurant industry and who want to be a part of the largest restaurant company in the world! If ... service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the ...
Customer Service
$13 - $15/hr
... restaurant industry and who want to be a part of the largest restaurant company in the world! If ... service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the ...
Quick apply
Customer Service
$13 - $15/hr
... restaurant industry and who want to be a part of the largest restaurant company in the world! If ... service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the ...
Customer Service
$13 - $15/hr
... restaurant industry and who want to be a part of the largest restaurant company in the world! If ... service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the ...
Quick apply
Customer Service
$13 - $15/hr
... restaurant industry and who want to be a part of the largest restaurant company in the world! If ... service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the ...
Customer Service
$13 - $15/hr
... restaurant industry and who want to be a part of the largest restaurant company in the world! If ... service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the ...
Quick apply
Customer Service
$13 - $15/hr
... restaurant industry and who want to be a part of the largest restaurant company in the world! If ... service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the ...
Customer Service
$13 - $15/hr
... restaurant industry and who want to be a part of the largest restaurant company in the world! If ... service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the ...
Quick apply
Customer Service
$13 - $15/hr
... restaurant industry and who want to be a part of the largest restaurant company in the world! If ... service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the ...
Customer Service
$13 - $15/hr
... restaurant industry and who want to be a part of the largest restaurant company in the world! If ... service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the ...
Quick apply
Customer Service
$13 - $15/hr
... restaurant industry and who want to be a part of the largest restaurant company in the world! If ... service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the ...
Customer Service
$13 - $15/hr
... restaurant industry and who want to be a part of the largest restaurant company in the world! If ... service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the ...
Quick apply
Customer Service
$13 - $15/hr
... restaurant industry and who want to be a part of the largest restaurant company in the world! If ... service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the ...
Customer Service
$13 - $15/hr
... restaurant industry and who want to be a part of the largest restaurant company in the world! If ... service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the ...
Quick apply
Customer Service
$13 - $15/hr
... restaurant industry and who want to be a part of the largest restaurant company in the world! If ... service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the ...
Customer Service
$13 - $15/hr
... restaurant industry and who want to be a part of the largest restaurant company in the world! If ... service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the ...
Quick apply
Customer Service
$13 - $15/hr
... restaurant industry and who want to be a part of the largest restaurant company in the world! If ... service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the ...
Customer Service
$13 - $15/hr
... restaurant industry and who want to be a part of the largest restaurant company in the world! If ... service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the ...
Quick apply
Customer Service
$13 - $15/hr
... restaurant industry and who want to be a part of the largest restaurant company in the world! If ... service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the ...
Customer Service
$13 - $15/hr
... restaurant industry and who want to be a part of the largest restaurant company in the world! If ... service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the ...
Quick apply
Customer Service
$13 - $15/hr
... restaurant industry and who want to be a part of the largest restaurant company in the world! If ... service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the ...
Customer Service
$14.25 - $19.50/hr
... restaurant industry and who want to be a part of the largest restaurant company in the world! If ... service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the ...
Quick apply
Customer Service
$14.25 - $19.50/hr
... restaurant industry and who want to be a part of the largest restaurant company in the world! If ... service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the ...
Customer Service
Muskegon, MI · On-site
$14.75 - $20/hr
... restaurant industry and who want to be a part of the largest restaurant company in the world! If ... service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the ...
Quick apply
Customer Service
Muskegon, MI · On-site
$14.75 - $20/hr
... restaurant industry and who want to be a part of the largest restaurant company in the world! If ... service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the ...
Customer Service Restaurant information
See Michigan salary details
$8.59 - $9.94
2% of jobs
$9.94 - $11.30
4% of jobs
$11.30 - $12.65
11% of jobs
$13.40 is the 25th percentile. Wages below this are outliers.
$12.65 - $14
15% of jobs
The median wage is $15.25 / hr.
$14 - $15.35
20% of jobs
$15.35 - $16.70
15% of jobs
$17.63 is the 75th percentile. Wages above this are outliers.
$16.70 - $18.06
13% of jobs
$18.06 - $19.41
7% of jobs
$19.41 - $20.76
6% of jobs
$20.76 - $22.11
4% of jobs
$22.11 - $23.47
3% of jobs
$8
$16
$23
How much do customer service restaurant jobs pay per hour?
As of Aug 10, 2026, the average hourly pay for customer service restaurant in Michigan is $16.38, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $18.22 per hour, depending on experience, location, and employer.
What are the key skills and qualifications needed to thrive as a customer service restaurant professional?
To excel in a Customer Service Restaurant role, you need strong interpersonal skills, basic math abilities, and a high school diploma or equivalent. Familiarity with point-of-sale (POS) systems, order management software, and food safety protocols is often required. Outstanding communication, patience, and a positive attitude help you build rapport with guests and resolve issues effectively. These skills ensure a smooth dining experience, repeat business, and a positive reputation for the restaurant.
What are some common challenges faced by customer service staff in a restaurant setting, and how can they be effectively managed?
Customer service staff in restaurants often encounter challenges such as handling high-pressure situations during busy hours, managing difficult or dissatisfied customers, and balancing multiple tasks at once. Effective communication, teamwork, and staying calm under pressure are essential skills to navigate these challenges. Many restaurants provide training and encourage staff to support each other, ensuring that customer concerns are addressed promptly and professionally. Developing good problem-solving abilities and maintaining a positive attitude can make these challenges more manageable and contribute to a rewarding work experience.
What is the difference between Customer Service Restaurant vs Customer Support Specialist?
| Aspect | Customer Service Restaurant | Customer Support Specialist |
|---|---|---|
| Required Credentials | High school diploma or equivalent; experience in food service | High school diploma; technical or customer service certifications |
| Work Environment | Fast-paced restaurant settings, face-to-face interaction | Office or call center, remote options possible |
| Industry Usage | Food service, hospitality | Technology, retail, service industries |
| Common Search/Comparison | Customer Service Restaurant vs Customer Support Specialist |
Customer Service Restaurant primarily involves direct interaction with customers in a food service environment, focusing on order accuracy, hospitality, and in-person service. Customer Support Specialist typically works in a more technical or office setting, providing assistance via phone, email, or chat. While both roles require strong communication skills, the Customer Service Restaurant role emphasizes hospitality and food industry knowledge, whereas Customer Support Specialists often need technical troubleshooting skills.
What is a customer service restaurant job?
Customer service restaurant jobs involve interacting with customers to ensure they have a positive dining experience. These roles can include greeting guests, taking orders, serving food and beverages, answering questions about the menu, handling payments, and resolving any issues or complaints. Employees in these positions need strong communication skills, patience, and the ability to work efficiently in a fast-paced environment. The goal is to provide excellent service that encourages repeat business and positive reviews.
What does customer service do in a restaurant?
Customer service in a restaurant involves greeting guests, taking orders, serving food and beverages, addressing customer questions or concerns, and ensuring a positive dining experience. It requires good communication skills, attentiveness, and the ability to handle multiple tasks efficiently.
What are popular job titles related to Customer Service Restaurant jobs in Michigan? For Customer Service Restaurant jobs in Michigan, the most frequently searched job titles are:
What job categories do people searching Customer Service Restaurant jobs in Michigan look for? The top searched job categories for Customer Service Restaurant jobs in Michigan are:
$11 - $13.75/hr
Full-time, Part-time
Posted 2 days ago
New
Job description
Dunkin/Baskin - Houghton is looking for a full time or part time Restaurant Staff team member to join our team in Houghton, MI. The Restaurant Staff team member is responsible for customer service and commitment to excellence through meeting or exceeding hospitality and service standards. Restaurant Staff responsibilities include: -Effectively communicate with management in a timely manner regarding scheduling issues, customer service problems, and equipment malfunctions. -Follow all safety procedures and guidelines including personal safety, equipment use, and food handling and storage. -Ensure all products are stocked, maintained, and prepared according to company quality standards. -Maintain a clean, safe working environment. -Clean the customer service areas by following the proper procedures as directed by the manager on duty, including outside landscaping, building entrances, dining room tables and condiment stations, restrooms, and food production and storage units. -Demonstrate fiscal responsibility with all company assets by following company cash handling policies. -Demonstrate ability to be a “team player” by contributing to the team’s success and communicating effectively with other Customer Service Representatives. -Assume additional responsibilities as assigned. -Maintain or exceed standards of appearance, cleanliness, hygiene, and health standards. -Frequent washing of hands. A qualified candidate will have: -A high school diploma or equivalent or higher preferred but not required -Strong work ethic and willingness to learn -Demonstrated ability to work in a team environment. We look forward to seeing you for an interview for our full time or part time Restaurant Staff role at Dunkin/Baskin - Houghton soon!