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Customer Service Representative Jobs in Sumner, WA

Bosch Group Inc

Customer Service Representative

Fife, WA · On-site

$17.25 - $23.25/hr

Customer Service Representative The CSR plays a critical role in driving revenue and margin growth across residential and light commercial HVAC equipment and supply sales. This position partners ...

Hunt's Services

Customer Service Representative

Fife, WA · On-site

$21 - $23/hr

Customer Service Representative (CSR) Competitive Wage: $21.00 - 23.00 per hour, with monthly bonus incentives. WHAT MAKES A GREAT CANDIDATE? * We only want the BEST on our team, is that you!? * Must ...

Hunt's Services

Customer Service Representative

Fife, WA · On-site

$21 - $23/hr

Customer Service Representative (CSR) Competitive Wage: $21.00 - 23.00 per hour, with monthly bonus incentives. WHAT MAKES A GREAT CANDIDATE? * We only want theBESTon our team, is that you!? * Must ...

Hunt's Services

Customer Service Representative

Fife, WA · On-site

$21 - $23/hr

Customer Service Representative (CSR) Competitive Wage: $21.00 - 23.00 per hour, with monthly bonus incentives. WHAT MAKES A GREAT CANDIDATE? * We only want the BEST on our team, is that you!? * Must ...

U-Haul

Customer Service Representative

Tukwila, WA · On-site

$21.63 - $22.50/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

TalentBridge

Customer Service Representative

Fife, WA · On-site

$18.50/hr

Customer Service Representative Location: Fife, WA (Onsite) Job Type: 06 Months Contract Pay Rate: Up to $18.50/hr Schedule: Tuesday-Saturday, 6:30 AM-3:00 PM Job Overview We are seeking a Customer ...

Circle K

Customer Service Representative

Yelm, WA · On-site

$17.75 - $24.25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Adecco US, Inc.

Customer Service Representative

Fife, WA · On-site

$18 - $18.50/hr

Adecco is currently assisting a local Customer in their search for Customer Service Representative Position in FIFE WA. This is a great opportunity to further your existing skills as a Customer ...

Circle K

Customer Service Representative

Kent, WA · On-site

$18.25 - $25/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

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All JobsCustomer Service Representative JobsCustomer Service Representative Jobs in Sumner, WA

Customer Service Representative information

See Sumner, WA salary details

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How much do customer service representative jobs pay per hour?

As of Aug 25, 2026, the average hourly pay for customer service representative in Sumner, WA is $20.29, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $22.55 per hour, depending on experience, location, and employer.

What is a customer service representative?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

What does a customer service representative do?

As a customer service representative, you are a liaison between customers and the company. You answer customer questions, resolve customer complaints, and address emergency issues. If a customer needs help placing an order or wants to change their order, you walk them through the proper steps. Customer service representatives may also offer additional sales and products, or sell products or services directly.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.

What are some common challenges customer service representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What are the 5 skills of a customer service representative?

A customer service representative needs strong communication skills to effectively interact with customers, problem-solving abilities to address issues, patience to handle difficult situations, active listening to understand customer needs, and technical proficiency with customer management tools. These skills help ensure positive customer experiences and efficient service delivery.

What is the work of a customer service representative?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer management software to track interactions. Strong communication skills and patience are essential for success in this role.
More about Customer Service Representative jobs

What are the most commonly searched types of Customer Service Representative jobs in Sumner, WA?

The most popular types of Customer Service Representative jobs in Sumner, WA are:

What job categories do people searching Customer Service Representative jobs in Sumner, WA look for?

The top searched job categories for Customer Service Representative jobs in Sumner, WA are:

What cities near Sumner, WA are hiring for Customer Service Representative jobs?

Cities near Sumner, WA with the most Customer Service Representative job openings:

Customer Service Representative jobs near you
Infographic showing various Customer Service Representative job openings in Sumner, WA as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 16% Part Time, and 4% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $42,195 per year, or $20.3 per hour.

Customer Service Representative

Seattle, WA • On-site

Acetech Group Corporation
See more jobs at Acetech Group Corporationexternal

$18.25 - $24.75/hr

Contractor

Re-posted 18 days ago

Job description

 
Greetings!!
 
Hiring Customer Service Representative in Seattle, WA.
 

Customer Service Representative – Office-Based Support (Downtown Seattle)

Position Overview:
We are seeking dependable and resilient Customer Service Representatives to join our team in a high-performance, office-based environment. The ideal candidate will have a solid work history and experience in phone and email support. This is a 100% onsite role in Downtown Seattle with excellent benefits and strong earning potential.

Key Responsibilities:

  • Provide professional and courteous phone and email support to customers.

  • Troubleshoot and resolve customer inquiries and issues efficiently.

  • Maintain accurate records of interactions using internal systems.

  • Deliver consistent, high-quality service while meeting performance goals.

  • Work collaboratively with team members and escalate issues as needed.

  • Handle high-stress interactions with professionalism and resilience.

Qualifications:

  • Minimum 1 year of customer service experience in an office-based phone/email support role.

  • Demonstrated solid and consistent job tenure (minimum 1 year at the most recent job).

  • Must be thick-skinned and able to handle demanding or high-pressure situations.

  • Strong communication and interpersonal skills.

  • Flexibility to work 1st, 2nd, or 3rd shift as part of 24/7 coverage.