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Customer Service Representative Jobs in Ridgeland, MS

Customer Service Representative

Jackson, MS · On-site

$14 - $19/hr

As a CSR, you'll play a key role in delivering exceptional customer service while building relationships and helping our customers find the right financial solutions. Whether you're looking for a ...

Customer Service Representative

Jackson, MS · On-site

$14 - $19/hr

As a CSR, you'll play a key role in delivering exceptional customer service while building relationships and helping our customers find the right financial solutions. Whether you're looking for a ...

Customer Service Rep

Canton, MS · On-site

$13.50 - $18.50/hr

We're excited to welcome a Customer Service Rep to join our dynamic team in Canton, United States! As the face of our company, you'll play a crucial role in ensuring customer satisfaction through ...

Customer Service Rep

Canton, MS · On-site

$13.50 - $18.50/hr

Company Description We're excited to welcome a Customer Service Rep to join our dynamic team in Canton, United States! As the face of our company, you'll play a crucial role in ensuring customer ...

Customer Service Rep

Canton, MS · On-site

$13.50 - $18.50/hr

We're excited to welcome a Customer Service Rep to join our dynamic team in Canton, United States! As the face of our company, you'll play a crucial role in ensuring customer satisfaction through ...

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Customer Service Representative information

See Ridgeland, MS salary details

$8

$15

$22

How much do customer service representative jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for customer service representative in Ridgeland, MS is $15.66, according to ZipRecruiter salary data. Most workers in this role earn between $12.84 and $17.40 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

Customer Service Representatives typically do not earn $4,000 weekly without advanced experience or specialized skills. High-paying roles that can reach this level often involve sales, real estate, or entrepreneurship, which may require strong communication skills, industry knowledge, and sometimes licensing or certifications. Most jobs paying this amount without a degree are in sales or commission-based positions with high performance potential.

What Does a Customer Service Representative Do?

As a customer service representative, you are a liaison between customers and the company. You answer customer questions, resolve customer complaints, and address emergency issues. If a customer needs help placing an order or wants to change their order, you walk them through the proper steps. Customer service representatives may also offer additional sales and products, or sell products or services directly.

What does a customer service representative do?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use tools like customer management software to track interactions. Strong communication skills and patience are essential for success in this role.

What are customer service representatives?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

How can I make 2000 a week working from home?

A Customer Service Representative can earn $2,000 a week by working full-time, often requiring strong communication skills, experience, and sometimes specialized certifications. Increasing income may involve handling high-volume calls, working for multiple clients, or taking on overtime shifts, often through remote call centers or freelance platforms.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What are some common challenges Customer Service Representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.

What's the highest paying customer service job?

The highest paying customer service roles are often in management or specialized fields such as customer success managers, technical support managers, or roles in industries like technology, finance, and healthcare. These positions typically require advanced skills, experience, and sometimes certifications, and can offer salaries significantly higher than entry-level customer service jobs.
What are the most commonly searched types of Customer Service Representative jobs in Ridgeland, MS? The most popular types of Customer Service Representative jobs in Ridgeland, MS are:
What are popular job titles related to Customer Service Representative jobs in Ridgeland, MS? For Customer Service Representative jobs in Ridgeland, MS, the most frequently searched job titles are:
What job categories do people searching Customer Service Representative jobs in Ridgeland, MS look for? The top searched job categories for Customer Service Representative jobs in Ridgeland, MS are:
What cities near Ridgeland, MS are hiring for Customer Service Representative jobs? Cities near Ridgeland, MS with the most Customer Service Representative job openings:
Customer Service Representative

$15/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 2 days ago

New


Community Choice Financial rating

5.6

Company rating: 5.6 out of 10

Based on 13 frontline employees who took The Breakroom Quiz


Job description

Customer Service Representative

Community Choice Financial

Byram, MS

As a Customer Service Representative (CSR), you’ll help people in your community access the financial solutions they need—right when they need it the most. You’ll play a pivotal role in our high-performance environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences. 

Many of our senior leaders launched their careers in this dynamic entry level position, so rest assured you’ll be offered hands-on training, coaching, and development as we invest in your long-term success. If you’re looking for an opportunity to advance at a fast-growing, profitable, impact-driven company, then read on! 


Compensation  

The hourly wage for the position is $15 per hour. The hourly rate is just one of many elements that make up our Total Compensation package.   

Benefits & Perks* 

  • Paid on-the-job training and a comprehensive new hire program. 
  • Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development. 
  • Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country. 
  • Enrollment in a Key Holder Program designed to establish and enhance leadership potential for promotion. 
  • Performance-based career advancement. 
  • Educational Reimbursement Program. 
  • Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA). 
  • Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program. 
  • Company-Sponsored Life and AD&D Insurance. 
  • Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family.  Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance. 
  • Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program. 
  • Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace. 
  • Paid time off that grows with you, starting with 12 days in your first year.  
  • A relaxed, business casual dress code that includes jeans and sneakers! 

*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. 


  • Connect with customers to cultivate lasting relationships that drive repeat business.  
  • Review, validate, and process customer transactions with accuracy.  
  • Maximize customer success by offering personalized financial services that fit their lifestyle.  
  • Enter and maintain customer information with precision and integrity into a Point of Sale (POS) system. 
  • Build new business by completing daily call campaigns.  
  • Assist in customer account management and collections by accepting payments and managing customer appointments.  
  • Perform duties outside of the office, where applicable, including on site vehicle appraisals, store errands, and external marketing. Participate in in-store and community events.  
  • Maintain internal and external store appearance and meet cleanliness standards to enhance customer experience.  

    What Community Choice Financial employees say

    Pay

    Benefits

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