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Online Customer Service Representative Jobs in Ridgeland, MS

Customer Service Representative (CSR)

Pearl, MS ยท On-site

$13.75 - $18.75/hr

Prior experience as a Customer Service Representative or in a similar role, with a proven track record of providing excellent customer service. * Proficiency in using ServiceTitan or similar field ...

Customer Service Representative

Richland, MS ยท On-site

$13.75 - $18.75/hr

As a CSR, you'll play a key role in delivering exceptional customer service while building ... and online. We are committed to serving our communities, fostering a culture of growth and ...

Customer Service Representative

Richland, MS ยท On-site

$13.75 - $18.75/hr

As a CSR, you'll play a key role in delivering exceptional customer service while building ... and online. We are committed to serving our communities, fostering a culture of growth and ...

Customer Service Representative

Byram, MS ยท On-site

$13.75 - $18.75/hr

As a CSR, you'll play a key role in delivering exceptional customer service while building ... and online. We are committed to serving our communities, fostering a culture of growth and ...

Customer Service Representative

Byram, MS ยท On-site

$13.75 - $18.75/hr

As a CSR, you'll play a key role in delivering exceptional customer service while building ... and online. We are committed to serving our communities, fostering a culture of growth and ...

Customer Service Representative

Byram, MS

$13.75 - $18.75/hr

As a CSR, you'll play a key role in delivering exceptional customer service while building ... and online. We are committed to serving our communities, fostering a culture of growth and ...

Customer Service Representative

Richland, MS

$13.75 - $18.75/hr

As a CSR, you'll play a key role in delivering exceptional customer service while building ... and online. We are committed to serving our communities, fostering a culture of growth and ...

Customer Service Representative

Jackson, MS ยท On-site

$14 - $19/hr

Customer Service Representative Jackson, Mississippi, United States $ 11.00 - 13.00 (US Dollar) About the job Customer Service Representative We are seeking a Customer Service Agent to join our team!

Customer Service Representative

Jackson, MS ยท On-site

$14 - $19/hr

As a CSR, you'll play a key role in delivering exceptional customer service while building ... and online. We are committed to serving our communities, fostering a culture of growth and ...

As a CSR, you'll play a key role in delivering exceptional customer service while building ... and online. We are committed to serving our communities, fostering a culture of growth and ...

Customer Service Representative

Jackson, MS ยท On-site

$14 - $19/hr

As a CSR, you'll play a key role in delivering exceptional customer service while building ... and online. We are committed to serving our communities, fostering a culture of growth and ...

Customer Service Rep

Canton, MS ยท On-site

$13.50 - $18.50/hr

Customer Service Rep We're excited to welcome a Customer Service Rep to join our dynamic team in Canton, United States! As the face of our company, you'll play a crucial role in ensuring customer ...

Customer Service Representative

Pearl, MS ยท On-site

$13.75 - $18.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Customer Service Representative

Clinton, MS ยท On-site

$14.50 - $19.75/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Customer Service Representative

Clinton, MS ยท On-site

$13.75 - $18.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

Customer Service Representative

Pearl, MS ยท On-site

$13.75 - $18.75/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

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Showing results 1-20

Online Customer Service Representative information

See Ridgeland, MS salary details

$8

$15

$22

How much do online customer service representative jobs pay per hour?

As of Aug 21, 2026, the average hourly pay for online customer service representative in Ridgeland, MS is $15.66, according to ZipRecruiter salary data. Most workers in this role earn between $12.84 and $17.40 per hour, depending on experience, location, and employer.

What does an online customer service representative do?

An Online Customer Service Representative assists customers by answering inquiries, resolving issues, and providing support through digital channels such as email, live chat, or social media. They help customers with product information, order status, returns, and troubleshooting. Their goal is to ensure a positive customer experience, build trust, and maintain customer satisfaction. They may also document interactions and escalate complex issues to higher-level support when necessary.

What are the key skills and qualifications needed to thrive as an online customer service representative?

To thrive as an Online Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with CRM software, live chat tools, and ticketing systems is typically required. Patience, empathy, and adaptability are vital soft skills for effectively addressing diverse customer needs and concerns in a virtual environment. These qualities ensure efficient issue resolution, positive customer experiences, and contribute to overall company reputation and retention.

How do online customer service representatives typically handle high volumes of customer inquiries, and what support systems are in place to assist them?

Online Customer Service Representatives often manage high volumes of customer inquiries by utilizing support tools such as ticketing systems, live chat platforms, and knowledge bases. They work closely with team leads and other representatives to prioritize urgent issues and ensure timely responses. Regular training and clear escalation procedures help them address complex cases efficiently. Additionally, many companies provide real-time support from supervisors and access to comprehensive FAQs, ensuring representatives can deliver accurate information while maintaining a positive customer experience.

What is the difference between Online Customer Service Representative vs Customer Support Specialist?

AspectOnline Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; some roles may require customer service certificationsSimilar credentials; often similar certifications or experience needed
Work EnvironmentRemote or call center setting, handling online inquiriesRemote or office-based, providing support via chat, email, or phone
Industry UsageCommon in retail, tech, and service industriesUsed across various sectors including tech, healthcare, and retail
Search & Comparison IntentOften compared for entry-level customer support rolesCompared for specialized or technical support roles

The Online Customer Service Representative and Customer Support Specialist roles share many similarities, including credentials, work environment, and industry usage. The main difference lies in the scope and specialization, with Customer Support Specialists often handling more technical or complex issues. Both roles are vital for customer satisfaction and frequently searched for by job seekers in customer service fields.

What are the most commonly searched types of Customer Service Representative jobs in Ridgeland, MS?

The most popular types of Customer Service Representative jobs in Ridgeland, MS are:

What are popular job titles related to Online Customer Service Representative jobs in Ridgeland, MS?

For Online Customer Service Representative jobs in Ridgeland, MS, the most frequently searched job titles are:

What job categories do people searching Online Customer Service Representative jobs in Ridgeland, MS look for?

The top searched job categories for Online Customer Service Representative jobs in Ridgeland, MS are:

What cities near Ridgeland, MS are hiring for Online Customer Service Representative jobs?

Cities near Ridgeland, MS with the most Online Customer Service Representative job openings:

Infographic showing various Online Customer Service Representative job openings in Ridgeland, MS as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $32,575 per year, or $15.7 per hour.

Customer Service Representative (CSR)

TCL Financial & Tax Services

Jackson, MS โ€ข On-site

$24K - $31K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago


Job description

One of the most important people on our Team is the Customer Service Representative (CSR). Some might even refer to this individual as an Administrative Assistant or a Receptionist. Nevertheless, in my opinion, they are basically, "The CEO of First Impression" within a company. When interviewing for this position for any of our four locations, I am very meticulous in the selection of this very valuable Team Member. The CSR position requires an individual to be courteous, polite, and well-mannered at all times, regardless of the situation. They must also possess the ability to be detail-oriented and excellent at multi-tasking.

Job duties include, but are not limited to:

  • Answering Telephones
  • Assisting Team Members
  • Data Entry
  • Drafting Documents
  • Filing Client's Folders
  • Greeting Clients
  • Scheduling Appointments
  • Serving Clients Amenities

Tim C. Lee, CEO & Founder

Company Description

TCL Financial & Tax Services offers a wide range of services to help individuals and businesses reach their financial goals. Our Team consists of dedicated and highly trained advisors, counselors, and professionals who are devoted to give insightful, reliable, and up-to-date advice to each client. Many tax preparation companies are only open during the peak tax season months of January through April 15th, but we are committed to our current and future clients and is open year-round just in case they need us. We also specialize in more than just tax preparation. Currently, our company offers over a dozen financial services to the public. We have been in business for over 20 years, have four locations, and have earned an A+ Rating with the Better Business Bureau. Our ultimate goal is to become the leader in the industry when it pertains to financial and tax preparation services for individuals and businesses nationwide. At TCL Financial & Tax Services, Client Satisfaction is Always a Top Priority!