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Customer Service Representative Jobs in Oak Ridge, TN

Critter Wranglers Pest and Wildlife Control

Be Seen First

Customer Service Representative CSR

Powell, TN · On-site

$16/hr

Critter Wranglers - Customer Service Representative/Pest and Wildlife scheduling Critter Wranglers Wildlife and Pest Control, one of the top-rated pest and wildlife control companies in the Greater ...

Ritchie Bros.

Customer Service Representative

Knoxville, TN · On-site

$14.75 - $20/hr

Customer Service Representatives embody our "team player" values, by providing an outstanding customer experience both in person and through our various communication channels to help IAA focus on ...

Circle K

Customer Service Representative

Sweetwater, TN · On-site

$13 - $17.50/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

U-Haul

Customer Service Representative

Alcoa, TN · On-site

$14 - $19/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Knoxville, TN · On-site

$15.25 - $20.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Knoxville, TN · On-site

$15.25 - $20.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

TNBANK

Customer Service Representative

Oak Ridge, TN · On-site

$15/hr

We are seeking qualified Customer Service Representatives to join our team! You will be responsible for giving an exceptional customer experience and cross selling products and services to help the ...

U-Haul

Customer Service Representative

Knoxville, TN · On-site

$15.25 - $20.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Knoxville, TN · On-site

$15.25 - $20.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

TNBANK

Customer Service Representative

Oak Ridge, TN

$15/hr

We are seeking qualified Customer Service Representatives to join our team! You will be responsible for giving an exceptional customer experience and cross selling products and services to help the ...

U-Haul

Customer Service Representative

Knoxville, TN · On-site

$15.25 - $20.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Alcoa, TN · On-site

$14 - $19/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

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All JobsCustomer Service Representative JobsCustomer Service Representative Jobs in Oak Ridge, TN

Customer Service Representative information

See Oak Ridge, TN salary details

$9

$17

$25

How much do customer service representative jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for customer service representative in Oak Ridge, TN is $17.97, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $20.00 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

Customer Service Representatives typically do not earn $4,000 weekly without advanced experience or specialized skills. High-paying roles that can reach this level often involve sales, real estate, or entrepreneurship, which may require strong communication skills, industry knowledge, and sometimes licensing or certifications. Most jobs paying this amount without a degree are in sales or commission-based positions with high performance potential.

What Does a Customer Service Representative Do?

As a customer service representative, you are a liaison between customers and the company. You answer customer questions, resolve customer complaints, and address emergency issues. If a customer needs help placing an order or wants to change their order, you walk them through the proper steps. Customer service representatives may also offer additional sales and products, or sell products or services directly.

What does a customer service representative do?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use tools like customer management software to track interactions. Strong communication skills and patience are essential for success in this role.

What are customer service representatives?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

How can I make 2000 a week working from home?

A Customer Service Representative can earn $2,000 a week by working full-time, often requiring strong communication skills, experience, and sometimes specialized certifications. Increasing income may involve handling high-volume calls, working for multiple clients, or taking on overtime shifts, often through remote call centers or freelance platforms.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What are some common challenges Customer Service Representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What are the key skills and qualifications needed to thrive as a Customer Service Representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.

What's the highest paying customer service job?

The highest paying customer service roles are often in management or specialized fields such as customer success managers, technical support managers, or roles in industries like technology, finance, and healthcare. These positions typically require advanced skills, experience, and sometimes certifications, and can offer salaries significantly higher than entry-level customer service jobs.
More about Customer Service Representative jobs
What are the most commonly searched types of Customer Service Representative jobs in Oak Ridge, TN? The most popular types of Customer Service Representative jobs in Oak Ridge, TN are:
What are popular job titles related to Customer Service Representative jobs in Oak Ridge, TN? For Customer Service Representative jobs in Oak Ridge, TN, the most frequently searched job titles are:
What job categories do people searching Customer Service Representative jobs in Oak Ridge, TN look for? The top searched job categories for Customer Service Representative jobs in Oak Ridge, TN are:
What cities near Oak Ridge, TN are hiring for Customer Service Representative jobs? Cities near Oak Ridge, TN with the most Customer Service Representative job openings:
Customer Service Representative jobs near you

Customer Service Representative CSR

Critter Wranglers Pest and Wildlife Control

Powell, TN • On-site

$16/hr

Full-time

PTO

Posted 24 days ago

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Job description

Critter Wranglers - Customer Service Representative/Pest and Wildlife scheduling

Critter Wranglers Wildlife and Pest Control, one of the top-rated pest and wildlife control companies in the Greater Knoxville area, is looking for a friendly, organized and detail-oriented customer service representative with scheduling and dispatching experience to join our growing team.

As one of the first points of contact for our customers, you'll play an integral role in shaping their experience with our company, making you a highly valued member of our staff. In this role, you'll be responsible for answering incoming calls promptly and professionally, turning those calls into scheduled, revenue-producing jobs and explaining services to customers. You'll also handle route optimization to keep our technicians' schedules full, take detailed notes on accounts, follow up on unsold estimates and open leads to keep the pipeline full and handle scheduling changes without letting the day fall apart. If you're someone who stays calm under pressure, catches small problems before they turn into major headaches and takes pride in a job well done, we’re confident that you'll fit right in here.

So why choose to work with us instead of another company? We're glad you asked! We offer competitive compensation plus performance incentives, a supportive work environment and a clear path to grow into senior CSR or office leadership roles. If you're looking to be part of a team where your work directly impacts company growth and you can build a career you're proud of, we'd love to talk with you about joining the Critter Wranglers family. To learn more about us, please visit our website at https://critterwranglerstn.com.

Responsibilities at a glance

  • Answer incoming calls promptly and professionally and convert them into scheduled, revenue-producing jobs
  • Handle route optimization and dispatching to keep technician schedules full and minimize gaps in the day
  • Follow up on unsold estimates and open leads to keep the pipeline full
  • Explain services to prospective and current customers
  • Keep detailed and accurate notes on customer accounts in our CRM
  • Handle scheduling changes quickly and efficiently to keep the day on track
  • Communicate clearly with customers, technicians and management
  • Upsell services when appropriate and earn commission on new revenue generated
  • Provide a friendly, professional experience that reflects our company values

Requirements

  • This is an in-office, non-remote position
  • Previous experience in pest control, wildlife removal, HVAC, plumbing or a similar home services or field service industry is a plus
  • Experience in scheduling, dispatching or route optimization preferred
  • Excellent verbal and written communication skills with the ability to control a Cconversation without sounding pushy
  • Strong computer skills and ability to learn new software quickly
  • Highly organized with strong attention to detail
  • Ability to multitask and manage competing priorities in a fast-paced setting
  • Reliable transportation to and from the office
  • Must pass a background check

Benefits

  • Competitive compensation plus performance incentives
  • Opportunities to grow into senior CSR or office leadership roles
  • Supportive, team-oriented work environment

About Us

Critter Wranglers is a locally owned business that has been providing top-notch pest and wildlife control services to residential and commercial customers in the Knoxville area for more than a decade. Our entire team - from our office staff to our field technicians - is dedicated to providing the highest level of service in the industry. Whether we're taking care of an insect infestation or tackling a wildlife problem, our goal is to give our customers a personalized experience that will surpass all their expectations.