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Remote Customer Service Representative Jobs in Oak Ridge, TN

Liveops

Remote Customer Service Agent

Maryville, TN · Remote

$13.50 - $18/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

HMG Careers

Sales Representative Remote

Knoxville, TN · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Vonore, TN · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Rocky Top, TN · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales Representative

Maryville, TN · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsRemote Customer Service Representative JobsRemote Customer Service Representative Jobs in Oak Ridge, TN

Remote Customer Service Representative information

See Oak Ridge, TN salary details

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How much do remote customer service representative jobs pay per hour?

As of Jun 26, 2026, the average hourly pay for remote customer service representative in Oak Ridge, TN is $17.97, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $20.00 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Customer Service Representative, and why are they important?

To thrive as a Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, ticketing systems, and communication platforms like Zendesk or Salesforce is often required. Exceptional active listening, patience, and time management skills help you stand out in this role. These skills and qualities are vital for efficiently resolving customer inquiries, ensuring satisfaction, and maintaining productivity in a remote environment.

How much does Amazon pay for remote customer service?

Remote customer service representatives at Amazon typically earn between $15 and $20 per hour, depending on experience and location. The role often requires strong communication skills and familiarity with customer service tools, with some positions offering additional benefits or performance bonuses.

What is the difference between Remote Customer Service Representative vs Remote Technical Support Specialist?

AspectRemote Customer Service RepresentativeRemote Technical Support Specialist
Required CredentialsHigh school diploma or equivalent; customer service experienceTechnical certifications or knowledge; troubleshooting skills
Work EnvironmentCall centers, online chat, email supportRemote troubleshooting, software, hardware support
Employer & Industry UsageRetail, telecom, e-commerceIT, software, electronics
Common Search & ComparisonCustomer service roles, remote support jobsTechnical support roles, IT helpdesk jobs

The main difference between a Remote Customer Service Representative and a Remote Technical Support Specialist lies in their focus and skill set. Customer Service Representatives handle general inquiries, billing, and product information, while Technical Support Specialists troubleshoot technical issues and provide specialized assistance. Both roles often work remotely, but Technical Support roles require more technical knowledge and certifications. Understanding these distinctions helps job seekers find the right position based on their skills and interests.

How do Remote Customer Service Representatives maintain effective communication and collaboration with their team while working from home?

Remote Customer Service Representatives typically use a combination of chat platforms, video meetings, and shared documentation tools to stay connected with their team. Daily or weekly check-ins are common to discuss updates, challenges, and best practices, helping everyone stay aligned and supported. Many companies also provide dedicated communication channels for real-time problem-solving or escalation, ensuring remote team members never feel isolated. Building rapport with colleagues remotely can take some extra effort, but frequent virtual interactions and team-building activities help foster a collaborative work culture.

What does a Remote Customer Service Representative do?

A Remote Customer Service Representative assists customers with inquiries, issues, or complaints through phone, email, chat, or other online platforms while working from a location outside of a traditional office. Their main duties include answering questions about products or services, troubleshooting problems, processing orders or returns, and ensuring customer satisfaction. They use various communication tools and company databases to resolve issues efficiently and professionally. This role requires strong communication skills, patience, and the ability to multitask effectively in a remote environment.

How to make $1000 a week remote?

A remote customer service representative can earn $1000 a week by working full-time hours, often 40 hours or more, and gaining experience or specialized skills such as technical support or multilingual abilities. Some companies offer higher pay rates or bonuses, and using tools like CRM software can improve efficiency and earning potential.

What jobs make 5000 a week without a degree?

Remote Customer Service Representative roles typically do not pay $5,000 a week without significant experience or specialized skills. High-paying jobs that can reach this level often involve sales, consulting, or freelance work in fields like digital marketing, software development, or real estate, which may require self-education, certifications, or strong performance rather than formal degrees.

How do I become a remote customer service representative?

To become a remote customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and experience with customer support or related tools like live chat or CRM software. Many employers also require a quiet workspace and reliable internet connection, and some roles may prefer prior experience or certifications in customer service. Applying through online job boards and demonstrating good interpersonal skills are key steps in the process.
What are popular job titles related to Remote Customer Service Representative jobs in Oak Ridge, TN? For Remote Customer Service Representative jobs in Oak Ridge, TN, the most frequently searched job titles are:
What job categories do people searching Remote Customer Service Representative jobs in Oak Ridge, TN look for? The top searched job categories for Remote Customer Service Representative jobs in Oak Ridge, TN are:
What cities near Oak Ridge, TN are hiring for Remote Customer Service Representative jobs? Cities near Oak Ridge, TN with the most Remote Customer Service Representative job openings:
Remote Customer Service Representative jobs near you
Infographic showing various Remote Customer Service Representative job openings in Oak Ridge, TN as of June 2026, with employment types broken down into 82% Full Time, 16% Part Time, and 2% Temporary. Highlights an 100% Remote job distribution, with an average salary of $37,379 per year, or $18 per hour.
Remote Customer Service Representative - Full-Time or Part-Time

Remote Customer Service Representative - Full-Time or Part-Time

TeamHealth

Knoxville, TN • On-site, Remote

$15.25 - $20.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

TeamHealth rating

7.3

Company rating: 7.3 out of 10

Based on 90 frontline employees who took The Breakroom Quiz

294th of 876 rated healthcare providers

Job description

Requirements
https://www.teamhealth.com/california-applicant-privacy-notice/
External Job Description and Responsibilities
Remote Customer Service Representative - Full-Time or Part-Time
TeamHealth National Patient Service Center Work From Home
$750 Sign-On Bonus + Quarterly Incentives
Are you a motivated communicator with a passion for helping others? The TeamHealth National Patient Service Center is seeking Customer Service Representatives for full-time or part-time roles. This position begins with paid, remote or on-site training at our Knoxville, TN location, which you can choose to work 100% remotely or from our office.
In this role, you'll assist patients with billing and insurance inquiries, delivering compassionate and professional service that truly makes a difference.
Position Highlights:
  • $750 Sign-On Bonus + Quarterly Performance Incentives
  • 4-week paid remote
  • Training hours: 8 AM to 5 PM EST, Monday through Friday
  • Work from home
  • Company-provided equipment for remote
  • Flexible Scheduling - Full-time and part-time options available

What We Offer:
  • 401(k) Retirement Plan with discretionary company match (Available to full-time and part-time employees)
  • Paid Time Off (PTO) + 8 Paid Holidays (Full-Time only)
  • Comprehensive Wellness Programs - Support for your physical, emotional, financial, and social well-being
  • Ongoing Training & Professional Development
  • Health Benefits (Full-Time): Medical, Dental, Vision, Life Insurance, HSA/FSA options

What You'll Do:
  • Provide excellent customer service by phone, assisting patients with billing and insurance questions
  • Research and resolve patient account issues
  • Update insurance information and rebill claims as necessary
  • Generate and send itemized statements or courtesy claims
  • Set up and manage patient payment plans
  • Accurately document all patient interactions
  • Maintain professionalism and empathy in all communications
  • Perform other related administrative duties as assigned

What You'll Need:
  • High school diploma or GED
  • Strong verbal communication and listening skills
  • Ability to multitask: listen, speak, and type simultaneously
  • Comfortable using Microsoft Windows and computer-based systems
  • Previous customer service, call center, retail, or hospitality experience is a plus

Apply today to join the TeamHealth National Patient Service Center-where your skills help make a difference, and your career can thrive in a flexible, remote or in-office environment.

What TeamHealth employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

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About Teamhealth

Sourced by ZipRecruiter

TeamHealth is a physician-led, patient-focused company. Founded by doctors, for doctors, our success stems from the ingenuity, dedicated teamwork and integrity of our people.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Knoxville, TN, US

Year founded

1979

Social media

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