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Customer Service Representative Jobs in Beloit, WI

QPS

Customer Service Representative

Rockford, IL · On-site

$16 - $21.75/hr

Customer Service Representative QPS Employment Group has a great Customer Service Representative position available at a company in Rockford, IL. This is a direct hire position. Customer Service ...

Waste Connections

Customer Service Representative

Rockford, IL · On-site

$20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Rock River Disposal / Waste Connections is looking for a Customer Service Representative to join the team in Rockford, IL ! Our priority is to make sure we hire professional customer service ...

All World Machinery

Customer Service Representative

Roscoe, IL · On-site

$20 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Join All World Machinery as a Full-Time Customer Service Representative in Roscoe, Illinois, and immerse yourself in a vibrant workplace that values innovation and dependability. This onsite position ...

Circle K

Customer Service Representative

Cherry Valley, IL · On-site

$14.75 - $20/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Rockford, IL · On-site

$16 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Circle K

Customer Service Representative

Rockford, IL

$16 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

U-Haul

Customer Service Representative

Beloit, WI

$15/hr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Circle K

Customer Service Representative

Rockford, IL · On-site

$16 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

U-Haul

Customer Service Representative

Fort Atkinson, WI · On-site

$14.50 - $19.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Beloit, WI · On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

U-Haul

Customer Service Representative

Beloit, WI · On-site

$15/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

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Showing results 1-20

All JobsCustomer Service Representative JobsCustomer Service Representative Jobs in Beloit, WI

Customer Service Representative information

See Beloit, WI salary details

$9

$18

$26

How much do customer service representative jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for customer service representative in Beloit, WI is $18.38, according to ZipRecruiter salary data. Most workers in this role earn between $15.05 and $20.43 per hour, depending on experience, location, and employer.

What is a customer service representative?

Customer service representatives are professionals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They may communicate with customers via phone, email, live chat, or in person. Their primary goal is to ensure customer satisfaction, handle complaints effectively, and maintain a positive company image. These representatives often work in call centers, retail stores, or remotely. Good communication and problem-solving skills are essential for success in this role.

What does a customer service representative do?

As a customer service representative, you are a liaison between customers and the company. You answer customer questions, resolve customer complaints, and address emergency issues. If a customer needs help placing an order or wants to change their order, you walk them through the proper steps. Customer service representatives may also offer additional sales and products, or sell products or services directly.

What are the key skills and qualifications needed to thrive as a customer service representative, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center systems, and basic office applications is commonly required. Patience, active listening, and a positive attitude are crucial soft skills that help build rapport with customers. These skills and qualities ensure efficient resolution of customer issues, foster customer loyalty, and contribute to overall business success.

What are some common challenges customer service representatives face, and how can they be overcome?

Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying updated on product or service changes. Effective communication, active listening, and patience are essential for resolving conflicts and maintaining professionalism. Regular training, support from team leads, and using knowledge bases can help representatives stay informed and deliver accurate assistance. Building strong relationships with colleagues also fosters a supportive environment where challenges can be addressed collaboratively.

What is the difference between Customer Service Representative vs Call Center Agent?

AspectCustomer Service RepresentativeCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma or equivalent; communication skills
Work EnvironmentOffice, retail, or remote settings; direct customer interactionCall centers, remote or office; primarily phone-based
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service RepresentativeCall Center Agent

Customer Service Representatives and Call Center Agents both handle customer interactions, often via phone or in person. While they share similar skills and work environments, Customer Service Representatives typically provide broader support across multiple channels, whereas Call Center Agents focus mainly on phone-based support. Understanding these differences helps job seekers find roles aligned with their skills and preferences.

What are the 5 skills of a customer service representative?

A customer service representative needs strong communication skills to effectively interact with customers, problem-solving abilities to address issues, patience to handle difficult situations, active listening to understand customer needs, and technical proficiency with customer management tools. These skills help ensure positive customer experiences and efficient service delivery.

What is the work of a customer service representative?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and use customer management software to track interactions. Strong communication skills and patience are essential for success in this role.
More about Customer Service Representative jobs

What are the most commonly searched types of Customer Service Representative jobs in Beloit, WI?

The most popular types of Customer Service Representative jobs in Beloit, WI are:

What are popular job titles related to Customer Service Representative jobs in Beloit, WI?

For Customer Service Representative jobs in Beloit, WI, the most frequently searched job titles are:

What job categories do people searching Customer Service Representative jobs in Beloit, WI look for?

The top searched job categories for Customer Service Representative jobs in Beloit, WI are:

What cities near Beloit, WI are hiring for Customer Service Representative jobs?

Cities near Beloit, WI with the most Customer Service Representative job openings:

Customer Service Representative jobs near you
Infographic showing various Customer Service Representative job openings in Beloit, WI as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $38,238 per year, or $18.4 per hour.

Customer Service Representative

QPS

Rockford, IL • On-site

$16 - $21.75/hr

Other

Posted 16 days ago

Job description

Customer Service Representative

QPS Employment Group has a great Customer Service Representative position available at a company in Rockford, IL. This is a direct hire position.

Customer Service Representative responsibilities include but are not limited to:

  • Provide exceptional customer service.
  • Follow established Customer Identification Policy to properly identify customers.
  • Adhere to all rules and regulations.
  • Open new deposit accounts (DDA, SAV, COD, IRA, HSA) and provide proper disclosures following bank and federal guidelines.
  • Update customer information as needed (name, address, phone, email, etc.).
  • Process teller transactions accurately and efficiently.
  • Accurately balance cash drawer.
  • Continually develop product knowledge.
  • Assist customers with unauthorized entries/fraud.
  • Perform customer research.
  • Order new or replacement debit cards.
  • Support all aspects of Safe Deposit Boxes (open, close, maintain, entry).
  • Prepare documents for wire transfers.
  • May also perform other duties including notary services, balancing the ATM, processing overdrafts.

Customer Service Representative requirements:

  • High School Diploma or equivalent.
  • Customer service experience.
  • Cash-handling experience.
  • Teller experience preferred.
  • Strong communication skills.
  • Strong interpersonal skills.
  • Strong professionalism.
  • Proficient computer skills (Microsoft Word and Excel).
  • Excellent organizational skills.

About us: QPS Employment Group is a full-service staffing firm comprised of dedicated and passionate people with over 50 offices throughout the United States. We place great people with great companies in industrial, skilled trades, administrative, manufacturing, general labor and professional employment. Hiring immediately!

Why Work with QPS?

  • Access to sought-after positions with leading employers.
  • Dedicated placement specialists who will guide you through every step of the job search process.
  • Best of all, our job matching and resume assistance services are 100% free to job seekers and we will never ask you to pay a fee!
  • Please note that QPS Employment Group may use a virtual recruiting assistant to help screen and schedule candidates efficiently. All information collected through this process is used solely for employment purposes and is handled securely in accordance with our privacy policy.
  • We are proud to be an equal opportunity employer.

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