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Customer Service Representative Tmobile Jobs in Reston, VA

Caliber

Customer Service Representative

Arlington, VA · On-site

$15 - $18/hr

Customer Service Representative Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and ...

Matheson Inc.

Customer Service Representative

Manassas Park, VA · On-site

$15.75 - $21.50/hr

Customer Service Representative The Customer Service Representative (CSR) responds to existing and prospective customers and sales concerning accepting, shipping and delivery of Matheson Tri-Gas (MTG ...

Circle K

Customer Service Representative

Washington, DC · On-site

$18 - $24.50/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

PrideStaff

Customer Service Representative

Lorton, VA · On-site

$18/hr

Our Customer Service Representative will support our Service Managers, Dispatchers, and Trades people. Compensation : $18.00 Location : Lorton, VA Schedule : M-F, 8:30am-5:00pm Full-Time Job ...

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All JobsCustomer Service Representative Tmobile JobsCustomer Service Representative Tmobile Jobs in Reston, VA

Customer Service Representative Tmobile information

See Reston, VA salary details

$10

$19

$28

How much do customer service representative tmobile jobs pay per hour?

As of Sep 12, 2026, the average hourly pay for customer service representative tmobile in Reston, VA is $19.56, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $21.78 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Representative Tmobile vs Customer Support Specialist Tmobile?

AspectCustomer Service Representative TmobileCustomer Support Specialist Tmobile
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; specialized product knowledge beneficial
Work EnvironmentCall centers, retail stores, remote optionsCall centers, retail locations, remote support
Employer & Industry UsageTelecommunications, customer serviceTelecommunications, technical support
Common Search & ComparisonCustomer Service Representative Tmobile vs Customer Support Specialist Tmobile

Customer Service Representatives Tmobile primarily handle general customer inquiries, billing, and account issues, focusing on customer satisfaction. Customer Support Specialists Tmobile often provide more technical assistance, troubleshooting, and product-specific support. While both roles require strong communication skills and familiarity with Tmobile products, Support Specialists typically need deeper technical knowledge. Understanding these differences helps job seekers identify the role that best matches their skills and career goals within Tmobile's customer service team.

What are popular job titles related to Customer Service Representative Tmobile jobs in Reston, VA?

For Customer Service Representative Tmobile jobs in Reston, VA, the most frequently searched job titles are:

What job categories do people searching Customer Service Representative Tmobile jobs in Reston, VA look for?

The top searched job categories for Customer Service Representative Tmobile jobs in Reston, VA are:

What cities near Reston, VA are hiring for Customer Service Representative Tmobile jobs?

Cities near Reston, VA with the most Customer Service Representative Tmobile job openings:

Customer Service Representative Tmobile jobs near you

Customer Service Representative

Sterling, VA • On-site, Remote

Akina Pharmacy
Pharmaceutical and Medicine Manufacturing • 11 - 50 employees
Learn more about Akina Pharmacyexternal

$18 - $22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 29 days ago

Job description

Akina Pharmacy accepts applications for this position on a rolling basis. While we do not have an immediate opening now, we are actively building our pipeline for future needs. Strong candidates are encouraged to apply and will be contacted as opportunities become available.
Customer Service Representative (CSR)
Company Overview
At Akina Pharmacy, the shared purpose that drives us is to enrich the lives of the people in our care through compounded medications. As a people-first organization, we embrace the Entrepreneurial Operating System (EOS) to ensure our success by prioritizing the recruitment and development of exceptional talent.
Joining Akina means stepping into an environment where clear communication, pragmatic decision-making, and accountability are at the forefront. We are committed to empowering our team members and fostering a culture of growth and support. If you are driven by a passion for making a meaningful impact and seek a vibrant, compassionate workplace, we invite you to discover the opportunities awaiting you at Akina Pharmacy. Together, let's build a healthier, happier community.
Position Summary
The Customer Service Representative (CSR) is a vital member of the Akina Pharmacy team, dedicated to delivering exceptional service to patients, providers, and healthcare partners. As the first point of contact, the CSR ensures inquiries, order confirmations, and issue resolutions are handled promptly, professionally, and with empathy, always striving to enhance the customer experience.
This role involves managing a high volume of inbound and outbound communications, accurately documenting customer and patient information, and supporting the seamless workflow of prescription orders. Success in this position requires excellent communication skills, attention to detail, and the ability to meet performance metrics such as call quality, average handle time, and first-call resolution rates.
At Akina Pharmacy, we value individuals who embody our core identity values of Excellence Always, Go-Getter's Unite, Compassion For All, and Called To Serve. If you thrive in a fast-paced, goal-driven environment and are passionate about providing outstanding customer service in the healthcare industry, this is the role for you.
You will love it here if you are motivated by Akina's Core Identity Values:
  • Excellence Always
  • Go-Getter's Unite
  • Compassion For All
  • Called To Serve

You'll have success here if you value clear processes and get, want, and have capacity to do the following things:
  • Customer Relationship Management:
    • Build and maintain positive relationships with patients and providers, going above and beyond in customer service to handle inquiries, cancellations, and confirmations with a compassionate and service-oriented approach.
  • Communication and Support:
    • Efficiently manage a high volume of inbound and outbound communications, including calls and live chat, to confirm orders, schedule deliveries, and address any concerns or questions from patients and providers, ensuring effective and empathetic communication.
  • Order Management and Workflow Efficiency:
    • Oversee the order workflow from initiation to completion, maintaining high productivity levels and ensuring all patient requests are handled efficiently. This involves real-time transcription of detailed notes, timely follow-ups, and appropriately routing escalated calls according to established workflows.
  • Performance Metrics and Quality Assurance:
    • Achieve defined daily qualitative and quantitative targets, including specific numbers of outbound calls, inbound calls, chat requests handled, and order transactions completed, while maintaining an exceptional patient-satisfaction rating and adhering to service, productivity, and quality objectives.
  • Resolve customer issues and requests:
    • Effectively resolve customer issues, often working collaboratively with pharmacists and pharmacy technicians to deliver customer-centric solutions.

We train our team to help them succeed, and everyone on our team helps with our success. In this role, you'll be accountable for hitting the following numbers:
  • Place outbound calls (50-60 per day)
  • Answer inbound calls (50-60 per day)
  • Document patient and provider demographics (100-120 per day)

If you want to come to work, learn, and hit those numbers, you'll be recognized and rewarded.
Our company runs on EOS purely. That means as a member of this team, you will have a leader who:
  • Gives clear directions and expectations
  • Makes sure you have the necessary tools
  • Delegates appropriately
  • Has effective meetings
  • Meets one-on-one with you quarterly or more, if needed
  • Rewards and recognizes your performance

Experience and Qualifications
  • Customer Service Experience:
    • Minimum of 1-2 years of experience in a customer service role, preferably in a call center or healthcare setting.
  • Strong Communication Skills:
    • Exceptional verbal and written communication skills with the ability to handle high-volume inbound and outbound communications professionally and empathetically.
  • Detail-Oriented and Organized:
    • Proven ability to accurately document and manage detailed customer and patient information while multitasking in a fast-paced environment.
  • Technical Proficiency:
    • Proficient in using customer relationship management (CRM) systems, phone systems, and Microsoft Office applications (e.g., Word, Excel, Outlook).
Benefits & Perks:
  • Medical and Supplementary Benefits: Akina Pharmacy offers two medical plan options with employer premium contributions up to 85%, dental and vision coverage, accident and hospital indemnity, and company paid long term and short-term disability options, available after 30 days of employment.
  • Paid Time Off: Take advantage of generous paid time off to recharge, focus on personal priorities, and maintain a healthy work-life balance.
  • Paid Holidays: Enjoy six scheduled paid holidays to celebrate and spend quality time with loved ones.
  • 401K Match: Invest in your future with our 401K plan, featuring a Safe Harbor match up to 4%.
  • Rewards & Recognition: Be celebrated for your hard work and achievements through our dedicated rewards and recognition program.
  • No Cost Medication: Employees are eligible to receive prescribed compounded medications at no cost, after 30 days of employment.

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