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Customer Service Representative Internship Jobs in Utah

Amerivet

Customer Service Representative

Saint George, UT

$15 - $20.50/hr

We are looking for a personable and skilled Client Service Representative (CSR) to join our team! As the primary point of contact at our clinic, you will play a crucial role in ensuring every client ...

Ardent Services

Customer Service Representative

Lehi, UT · On-site

$40K - $45K/yr

Job Type Full-time Description Customer Service Representative Lehi, UT | Full-Time, In-Person Looking for a role where your work truly makes an impact? Ardent Logistics is seeking a Customer Service ...

SBM Management Services

Customer Service Rep

South Weber, UT · On-site

$14.75 - $20/hr

Customer Service Rep The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned. Roles & Responsibilities * Perform janitorial duties * Perform ...

SBM Management Services

Customer Service Rep

Ogden, UT · On-site

$15.75 - $21.25/hr

Customer Service Rep The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned. Roles & Responsibilities * Perform janitorial duties * Perform ...

Avflight

Customer Service Representative

South Weber, UT · On-site

$14.75 - $20/hr

The Customer Service Representative is the first point of contact for customers arriving at our facility. You will have the opportunity to interact with many large business' flight departments and ...

SBM Management Services LP

Customer Service Rep

Ogden, UT · On-site

$15.75 - $21.25/hr

Customer Service Rep Job Overview The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas assigned. Roles & Responsibilities To perform this job ...

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Customer Service Representative Internship information

What is a customer service representative internship?

A Customer Service Representative Internship is a temporary, entry-level position designed to give students or recent graduates hands-on experience in handling customer inquiries, resolving complaints, and supporting customer needs. Interns typically learn how to communicate professionally, use customer relationship management (CRM) software, and manage various customer service channels such as phone, email, or chat. This internship helps individuals develop important skills like problem-solving, active listening, and teamwork, which are valuable for future careers in customer service or related fields. It also offers the opportunity to understand company products and services while working alongside experienced professionals.

What are the typical responsibilities of a customer service representative intern?

As a Customer Service Representative Intern, you’ll often handle customer inquiries via phone, email, or chat, assist with order processing, and help resolve basic issues under the guidance of experienced team members. You may also participate in team meetings, contribute to improving customer service processes, and document customer interactions in the company’s CRM system. These tasks not only help you develop communication and problem-solving skills but also support the team in providing consistent, high-quality service to customers.

What are the key skills and qualifications needed to thrive as a customer service representative intern?

To thrive as a Customer Service Representative Intern, you need strong communication skills, problem-solving abilities, and a basic understanding of customer service principles, often supported by a high school diploma or current enrollment in a relevant degree program. Familiarity with CRM software, ticketing systems, and office productivity tools is commonly expected. Active listening, patience, and a positive attitude are standout soft skills that help manage customer interactions effectively. These skills and qualities are crucial for building customer satisfaction, resolving issues efficiently, and contributing positively to the team environment.

What are the most commonly searched types of Customer Service Representative jobs in Utah?

The most popular types of Customer Service Representative jobs in Utah are:

What cities in Utah are hiring for Customer Service Representative Internship jobs?

Cities in Utah with the most Customer Service Representative Internship job openings:

Customer Service Representative Internship jobs near you

Customer Service Representative

Amerivet

Saint George, UT

$15 - $20.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 24 days ago

AmeriVet rating

5.3

Company rating: 5.3 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

38th of 52 rated veterinary

Job description

Job Description:

We are looking for a personable and skilled Client Service Representative (CSR) to join our team! As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction-whether over the phone or in person-results in a positive and memorable impression. Your ability to create a welcoming environment and deliver exceptional service will be key to our success.

CSR Responsibilities:

  • Understands, communicates, and properly prioritizes scheduled appointments, client education, and lobby triage by vaccine, wellness, parasite, and retail needs to ensure an efficient and productive schedule and daily workflow.

  • Operates multiple-line telephone system. Answers incoming calls, places, callers on hold, transfers calls, and pages staff members appropriately. Takes and routes messages for veterinarians and staff members.

  • Empathizes with clients and remains compassionate and well-mannered if a client becomes emotional or discourteous. Remains calm and collected in the face of emergency situations. Ultimately, it is the CSR who creates a good first and last impression on our clients.

  • Accepts payments, makes change, processes credit payments, and other forms of payment while maintaining an accurate cash drawer.

  • Maintains accurate and updated client information and pet records, including obtaining pet medical records from other clinics and providing administrative support (scanning documents, updating records, faxing, emailing, etc.) to keep accurate and reliable client information.

  • Complete all tasks as assigned by the supervisor(s).

Qualifications & Requirements:

  • Professional and friendly phone etiquette

  • Available to work weekends and holiday rotations, as needed

  • Ability to properly prioritize and complete tasks simultaneously

  • Ability to problem solve and adapt to multiple situations

  • HS Diploma or educational equivalent

  • Excellent customer service skills

  • Computer efficiency

  • Very detail-oriented

  • Preferred: Experience with Veterinary Electronic Medical Records (Avimark, Cornerstone, etc.)

  • Preferred: One year of customer service representative experience

  • Preferred: Knowledge of veterinary medical terminology and procedures

At AmeriVet, we're committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.

Here's what you can expect when you join our team:

  • Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.

  • Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.

  • Health, dental, vision, life insurance, and mental health resources to support your overall well-being.

  • Generous paid time off and holidays, because your personal time matters.

  • A supportive, collaborative environment where everyone feels a sense of belonging.

Please note: Any Benefits listed above apply to full-time employees.

At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.

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