Customer Service Representative Account Manager Jobs

When you work at Trex, you’re helping to grow and enhance a true original. You join a company that boldly launched an entire industry… and still leads the way.

We are looking for a Sales Representative/Account Manager to help us manage key customer relationships while growing and developing new business. As a Trex Sales Representative/Account Manager, you will be looked to as an innovator and expected to serve as the main contact for territory distributor locations, managing the distributor network and prospecting for new accounts. This role is a key member of our Field Sales team.

RESPONSIBILITIES

• Put safety first – Always!
• Lead and foster our “people first” culture
• Serve as primary contact for day-to-day responsibilities for all top distributor locations that reside within your territory.
• Develop and leverage strong business relationships with key distributor contacts at each branch location.
• Develop and leverage key geographic contacts and maintain established call frequency for defined national account customers, Home Depot district managers, and national/regional builder contacts.
• Manage established dealer network while prospecting for new accounts and developing markets.
• Develop and execute an annual business plan with the Regional/District Sales Manager.
• Establish KPI targets in conjunction with the Regional Sales Manager. Develop and execute a plan to deliver optimal results.
• Manage individual travel and expense budget.
• Effectively manage co-op funding within primary distributor responsibility.

JOB LOCATION

Tennessee, United States

TRAVEL REQUIREMENTS

This position requires overnight travel within the designated territory to meet with customers. Additional overnight travel will be required for trade shows, industry events, and other professional development opportunities. A valid driver’s license is required.

POSITION TYPE

Full-Time/Regular

EXPERIENCE

We are looking for leaders with a proven sales success record. A bachelor’s degree is preferred. We want to hear from you if you have previous experience as an account executive, field sales representative, or key account manager.

• Sales Representative: At least 3 years of outside sales experience is required.
  • Candidates without a degree will be required to have at least 6 years of outside sales experience with a proven track record of sales success.
• Account Manager: At least 5 years of outside sales experience is required.
  • Candidates without a degree will be required to have at least 8 years of outside sales experience with a proven track record of sales success.

At Trex, we believe in persevering even when there’s no road map, embracing groundbreaking as a way of life. We encourage multiple perspectives and welcome diverse people who problem-solve, adapt, and innovate – always with a firm foundation in safety and integrity.

SALARY

• Sales Representative Base Salary Range: $60,000 - $75,000 annually
• Account Manager Base Salary Range: $75,000 - $90,000 annually

The salary range provided serves as a general guideline for potential compensation for this position. It reflects the base salary and does not account for other benefits or additional compensation opportunities that may apply. This role is also eligible for further compensation through an annual/sales bonus in addition to the base salary.

At Trex, individual base salaries are determined based on various factors, including relevant skills, qualifications, experience, and geographic location. We are committed to maintaining pay equity and consider the internal equity of our existing team members when finalizing compensation offers. In addition to competitive pay, Trex offers a comprehensive benefits package, which is detailed below.

BENEFITS & PERKS 

We believe that real effort should be rewarded. We take care of you as part of our Trex family so you can take care of yours. Here are some of the perks beyond the paycheck:

• Time Off: We’ll give you paid holidays and paid vacation.
• Health, Dental and Vision Insurance: Choose from a variety of options. We’ll cover a generous share of the cost. Plus, you can earn lower rates through our wellness program.
• 401(k) With Company Match: Save for your retirement and we’ll match it dollar for dollar.
• Tuition Reimbursement: We’re all about lifting each other to the next level. When you’re ready to get the degree, we’ll pick up part of the tab.
• Training and Education: We offer dozens of options to boost your performance – both online and on-site nearby.
• Stock Purchase Program: Invest in Trex at a discounted price.
• Employee Discount Program: When you make the World’s No. 1 Decking Brand, you’ll probably want to enjoy the finished product yourself. We’ll give you a discount.

WHO WE ARE

Over 30 years ago, our founders created the world’s first high-performance, low-maintenance composite decking and outdoor living products. That entrepreneurial spirit still drives us today as we continue to redefine our industry and lead the way for what’s next in outdoor living. Today, Trex is the world’s #1 brand of sustainability-made, wood-alternative decking, and deck railing – all proudly manufactured in the USA. As a publicly traded company [NYSE: TREX], we take pride in being the largest recycler of plastic film in the country as well as caring for the communities and the planet where we live. We nurture meaningful connections, from local engagement and investment to eco-friendly products and sustainable manufacturing processes.

Everything we do is grounded in our values and guided by our beliefs. We are looking for candidates who embody our core values:

• Innovate with Purpose
• Obsess Over the Customer
• Own the Outcome
• Operate with Excellence and Efficiency
• Win Together

At Trex, you’ll become part of a diverse yet unified team that sustains the trailblazing spirit and strengths that made Trex the industry leader – learning, adapting, solving and succeeding.

We welcome new ideas and fresh perspectives, and we encourage you to bring your best to help us shape the future of Trex.

CAREER ADVANCEMENT

At Trex, you can take pride in craftsmanship. There’s an art and a science to what we do, and we never stop working to refine and improve. That means no matter how long you’ve been with Trex, you have ongoing opportunities to grow your expertise – enhancing your career, your team, and our shared efforts. You will help shape our future.

EOE

Trex is proud to be an Equal Opportunity Employer. We are committed to creating a diverse and inclusive environment for all employees and do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. All qualified applicants will receive consideration for employment without regard to these or any other characteristics protected by law

E-VERIFY

Trex participates in E-Verify to confirm the employment eligibility of all newly hired employees. E-Verify is a web-based system operated by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) that allows employers to electronically verify the employment eligibility of their employees. For more information, please visit www.dhs.gov/E-Verify.