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Customer Service Representative Account Manager Jobs

SomethingInked

CSR Account Manager

Nashville, TN · On-site

... old accounts by offering exceptional quality, price and customer service. Process all company ... Collaborate and communicate with outside sales representatives to drive revenue. Negotiate rates ...

Leavitt Group

Customer Service Rep

Cambridge, MD · On-site

$15 - $20.50/hr

Customer Services Rep /Account Manager As a Customer Services Rep /Account Manager within the Personal Lines Department your duties are key to the agency's success! This position will assist in ...

viLogics

Customer Service Representative (CSR)

Ebensburg, PA · On-site

$13 - $17.75/hr

Customer Service Representative (CSR) - Accounting Department Location: viLogics HQ - Ebensburg,PA ... The ideal candidate will have experience in MSP billing processes, client account management ...

Prohire

Outside Sales Rep/ Account Manager

Hayward, CA · On-site

$150K/yr

They supply a wide array of products and services to any size company from Fortune 500 to small to ... You will offer continued resource to existing customers through value added sales capabilities. You ...

Pregis

Customer Service Representative

Granite Falls, NC · On-site

$14.50 - $19.75/hr

Customer Service Representative - Granite Falls - NC Reporting to the Regional Customer Service ... Provide in-house contact for Regional Account Managers, RTU Managers and Account Managers.

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Customer Service Representative Account Manager information

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$26K

$47.3K

$75K

How much do customer service representative account manager jobs pay per year?

As of Sep 13, 2026, the average yearly pay for customer service representative account manager in the United States is $47,331.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,000.00 and $54,000.00 per year, depending on experience, location, and employer.

What is the difference between Customer Service Representative Account Manager vs Customer Service Representative?

AspectCustomer Service RepresentativeAccount Manager
CredentialsHigh school diploma or equivalent; on-the-job trainingBachelor's degree often preferred; relevant certifications
Work EnvironmentCall centers, retail, or office settingsOffice-based, client-facing roles
Employer & Industry UsageCustomer service departments across various industriesSales, client relations, account management teams
Primary FocusHandling customer inquiries and issuesManaging client accounts and building relationships

While both roles involve customer interaction, Customer Service Representatives focus on resolving inquiries and issues, whereas Account Managers build ongoing client relationships and manage accounts for business growth.

Can I be a customer service representative account manager with no experience?

Customer Service Representative Account Manager roles typically require some customer service or communication skills, but many employers offer entry-level positions that do not require prior experience. Developing skills in problem-solving, active listening, and familiarity with customer management tools can help qualify for such roles, and on-the-job training is often provided.

How much does a customer service representative account manager get paid?

The average salary for a customer service representative account manager typically ranges from $40,000 to $65,000 per year, depending on experience, location, and industry. Many roles also offer bonuses, commissions, or benefits, and strong communication and problem-solving skills are often required.

What is a customer service representative account manager?

A customer service representative account manager is a professional who combines customer support skills with account management responsibilities. They handle client relationships, address inquiries, resolve issues, and often use CRM tools to maintain customer satisfaction and retention. This role requires strong communication skills and knowledge of the company's products or services.

What cities are hiring for Customer Service Representative Account Manager jobs?

Cities with the most Customer Service Representative Account Manager job openings:

What are the most commonly searched types of Customer Service Representative Account jobs?

The most popular types of Customer Service Representative Account jobs are:

What states have the most Customer Service Representative Account Manager jobs?

States with the most job openings for Customer Service Representative Account Manager jobs include:

What are popular job titles related to Customer Service Representative Account Manager jobs?

For Customer Service Representative Account Manager jobs, the most frequently searched job titles are:

Customer Service Representative Account Manager jobs near you
Infographic showing various Customer Service Representative Account Manager job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 17% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $47,331 per year, or $22.8 per hour.

CSR Account Manager

Nashville, TN • On-site

SomethingInked
Marketing • 51 - 200 employees
Learn more about SomethingInkedexternal

Other

Re-posted 21 days ago

Job description

Essential Job Functions

Strengthen the relationship between Something Inked's internal and external stakeholders/clients by driving decisions collaboratively, resolving conflicts, and ensuring follow-through with regular communication, including phone, email, and onsite meetings.

Gain knowledge and insight about client businesses and needs.

Identify new customers, work new leads, and redevelop old accounts by offering exceptional quality, price and customer service.

Process all company orders for trackability through ShipStation via USPS, UPS, FedEx or per customers' requested delivery method.

Plan for potential scenarios that could impact client's timeline.

Collaborate and communicate with outside sales representatives to drive revenue.

Negotiate rates and ensure prompt payments.

Multi task and thrive in a fast pace environment.

Be able to know and account for anywhere from 20-100 open jobs.

Contribute to a safe, respectful, and productive work environment.

Perform job functions with consistency and regularity, minimizing quality issues.

Maintain a clean and hazard free work environment by contributing to housekeeping.

The above statements describe the job's essential responsibilities and requirements. They are not an exhaustive list of the duties that may be assigned to employees.

Skills and Requirements

High School Diploma or equivalent required

Bachelor's degree preferred

1+ years of professional experience in Customer Success/Account Management or relevant experience in negotiating or growing customer relationships

Able to work in a fast-paced environment

Excellent phone skills and internet savvy

Excellent verbal and written communication skills

Exceedingly high standards of work ethic and self-motivated

Ability to learn Something Inked products

Analytical problem-solving ability. Uses data analysis, reporting, and forecasting to guide business decisions

Excellent attention to detail

Ability to multi-task and problem solve

Intermediate experience with Microsoft Office (Excel, Work, etc.)

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