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Customer Service Rep Jobs in Northbrook, IL (NOW HIRING)

Thryve Chicago

Customer Service Representative

Chicago, IL · On-site

$750 - $950/wk

Training & development Customer Service Representative Chicago, IL | Full-Time | In-Person Enjoy talking to people and solving problems on the spot? We're hiring a Customer Service Representative to ...

Thryve Chicago

Customer Service Representative

Chicago, IL · On-site

$700 - $950/wk

Customer Service Representative Chicago, IL | Full-Time | In-Person Enjoy talking to people and solving problems on the spot? We're hiring a Customer Service Representative to work face-to-face with ...

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Showing results 21-40

All JobsCustomer Service Rep JobsCustomer Service Rep Jobs in Northbrook, IL

Customer Service Rep information

See Northbrook, IL salary details

$10

$19

$27

How much do customer service rep jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for customer service rep in Northbrook, IL is $19.08, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.25 per hour, depending on experience, location, and employer.

What does a customer service rep do?

A Customer Service Representative (CSR) assists customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in person to ensure satisfaction and handle complaints or returns. CSRs often work in call centers, retail stores, or offices, and play a key role in maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a customer service rep, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and email platforms is typically required. Patience, active listening, and a positive attitude help representatives build rapport and resolve customer concerns effectively. These skills and qualities are crucial for delivering excellent service, retaining customers, and supporting overall business reputation.

How does a customer service rep typically handle high call volumes or challenging customer situations?

Customer Service Reps often encounter periods of high call volume and may handle upset or frustrated customers. To manage these situations effectively, reps rely on strong organizational skills, active listening, and empathy to address customer concerns while maintaining professionalism. Many companies also provide scripts, escalation protocols, and team support to help reps resolve issues efficiently. Collaborating with supervisors and other departments is common when a resolution requires additional expertise or authority.

What is the difference between Customer Service Rep vs Call Center Agent?

AspectCustomer Service RepCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; call handling training
Work EnvironmentOffice, retail, or remote; direct customer interactionCall centers; primarily phone-based interactions
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service Rep vs Call Center Agent

Both roles involve assisting customers, but Customer Service Reps often handle a broader range of issues across multiple channels, while Call Center Agents primarily focus on phone-based support. The skills and training are similar, making these roles closely related but distinct in their work environment and scope.

What are the most commonly searched types of Customer Service Rep jobs in Northbrook, IL?

The most popular types of Customer Service Rep jobs in Northbrook, IL are:

What are popular job titles related to Customer Service Rep jobs in Northbrook, IL?

For Customer Service Rep jobs in Northbrook, IL, the most frequently searched job titles are:

What job categories do people searching Customer Service Rep jobs in Northbrook, IL look for?

The top searched job categories for Customer Service Rep jobs in Northbrook, IL are:

What cities near Northbrook, IL are hiring for Customer Service Rep jobs?

Cities near Northbrook, IL with the most Customer Service Rep job openings:

Customer Service Rep jobs near you
Infographic showing various Customer Service Rep job openings in Northbrook, IL as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,684 per year, or $19.1 per hour.

Customer Service Representative

Thryve Chicago

Chicago, IL • On-site

$750 - $950/wk

Full-time

This job post has expired 5 days ago. Applications are no longer accepted.

Job description

Benefits:
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Opportunity for advancement
  • Training & development

Customer Service Representative Chicago, IL | Full-Time | In-Person
Enjoy talking to people and solving problems on the spot? We're hiring a Customer Service Representative to work face-to-face with customers at promotional events and retail locations across Chicago.
What You'll Do

  • Represent brands at events and customer engagement campaigns
  • Talk with customers, answer questions, and explain products clearly
  • Help customers through sign-ups, applications, or purchases
  • Work with the team to hit performance goals
What We're Looking For

  • Friendly, confident, and a strong communicator
  • Positive, self-motivated, and open to learning
  • Comfortable in a fast-paced, team environment
  • No experience needed — full training provided
What You Get

  • Full training and ongoing coaching
  • Supportive team environment
  • Clear progression based on performance
  • Average weekly earnings of $750+, including base pay, commission, and bonuses
Ready to make an impact? Apply today — shortlisted candidates are typically contacted within 1–3 business days.