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Customer Service Rep Jobs in Edison, NJ (NOW HIRING)

Alexei

Customer Service Rep

New York, NY · On-site

$17.50 - $23.75/hr

Customer Service Rep Department: Sales Employment Type: Full Time Location: New York Compensation: Competitive Description The Role We are looking for a dedicated Customer Service Representative to ...

MSI

Customer Service Representative (CSR)

Edison, NJ · On-site

$18.75 - $21.75/hr

The Customer Service Representative (CSR) is an on-site role responsible for engaging with customers through multiple channels, including phone, email, and in-person interactions. Front-desk duties ...

Russo Bros

Customer Service Representative

East Hanover, NJ · On-site

$25 - $30/hr

???? CUSTOMER SERVICE REPRESENTATIVES WANTED! ???? ???? HIGH-VOLUME CALL CENTER | HVAC / HOME SERVICES ???? WEEKLY PAY + BONUSES + INCENTIVES + FULL BENEFITS ???? Russo Bros. & Co. - East Hanover, NJ A ...

Sahadi's

Customer Service Representative

Brooklyn, NY · On-site

$17/hr

As a Customer Service Representative, you will play a critical role in ensuring our customers have a positive experience. You will be the primary point of contact for inquiries, concerns, and ...

Alexei

Customer Service Rep

New York, NY · On-site

$17.50 - $23.75/hr

The Role We are looking for a dedicated Customer Service Representative to join our team. You will be the first point of contact for customers, providing assistance with inquiries, complaints, and ...

cord

Customer Service Rep

New York, NY

$17.50 - $23.75/hr

We are looking for a dedicated Customer Service Representative to join our team. You will be the first point of contact for customers, providing assistance with inquiries, complaints, and product ...

Mr. Rooter

Customer Service Representative

Freehold, NJ · On-site

$16 - $18/hr

Customer Service Representative - Career Opportunity Mr. Rooter Plumbing Are you looking for a new career with paid training, steady work, and room to grow? Mr. Rooter Plumbing is looking for ...

Etherfi

Customer Service Representative

New York, NY · On-site

$17.50 - $23.75/hr

The Customer Service Representative will be responsible for providing exceptional customer support, ensuring customer satisfaction, and managing the overall customer experience. Daily tasks include ...

Domino's Pizza

Customer Service Rep

West Orange, NJ · On-site

$16.25 - $22.25/hr

Now Hiring Customer Service Reps! Great things are happening at Domino's Pizza, and we are looking for exceptional people who want to be part of the best pizza delivery company in the world! You will ...

Domino's Pizza

Customer Service Rep

Newark, NJ · On-site

$16.75 - $22.75/hr

Now Hiring Customer Service Reps! Great things are happening at Domino's Pizza, and we are looking for exceptional people who want to be part of the best pizza delivery company in the world! You will ...

Domino's

Customer Service Rep

Newark, NJ · On-site

$16.75 - $22.75/hr

DESCRIPTION Now Hiring Customer Service Reps! Great things are happening at Domino's Pizza, and we are looking for exceptional people who want to be part of the best pizza delivery company in the ...

Domino's Pizza

Customer Service Rep

Scotch Plains, NJ · On-site

$16.25 - $22/hr

Now Hiring Customer Service Reps! Great things are happening at Domino's Pizza, and we are looking for exceptional people who want to be part of the best pizza delivery company in the world! You will ...

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Showing results 21-40

All JobsCustomer Service Rep JobsCustomer Service Rep Jobs in Edison, NJ

Customer Service Rep information

See Edison, NJ salary details

$9

$19

$27

How much do customer service rep jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for customer service rep in Edison, NJ is $19.06, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $21.20 per hour, depending on experience, location, and employer.

What does a customer service rep do?

A Customer Service Representative (CSR) assists customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in person to ensure satisfaction and handle complaints or returns. CSRs often work in call centers, retail stores, or offices, and play a key role in maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a customer service rep, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and email platforms is typically required. Patience, active listening, and a positive attitude help representatives build rapport and resolve customer concerns effectively. These skills and qualities are crucial for delivering excellent service, retaining customers, and supporting overall business reputation.

How does a customer service rep typically handle high call volumes or challenging customer situations?

Customer Service Reps often encounter periods of high call volume and may handle upset or frustrated customers. To manage these situations effectively, reps rely on strong organizational skills, active listening, and empathy to address customer concerns while maintaining professionalism. Many companies also provide scripts, escalation protocols, and team support to help reps resolve issues efficiently. Collaborating with supervisors and other departments is common when a resolution requires additional expertise or authority.

What is the difference between Customer Service Rep vs Call Center Agent?

AspectCustomer Service RepCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; call handling training
Work EnvironmentOffice, retail, or remote; direct customer interactionCall centers; primarily phone-based interactions
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service Rep vs Call Center Agent

Both roles involve assisting customers, but Customer Service Reps often handle a broader range of issues across multiple channels, while Call Center Agents primarily focus on phone-based support. The skills and training are similar, making these roles closely related but distinct in their work environment and scope.

What are the most commonly searched types of Customer Service Rep jobs in Edison, NJ?

The most popular types of Customer Service Rep jobs in Edison, NJ are:

What are popular job titles related to Customer Service Rep jobs in Edison, NJ?

For Customer Service Rep jobs in Edison, NJ, the most frequently searched job titles are:

What job categories do people searching Customer Service Rep jobs in Edison, NJ look for?

The top searched job categories for Customer Service Rep jobs in Edison, NJ are:

What cities near Edison, NJ are hiring for Customer Service Rep jobs?

Cities near Edison, NJ with the most Customer Service Rep job openings:

Customer Service Rep jobs near you
Infographic showing various Customer Service Rep job openings in Edison, NJ as of August 2026, with employment types broken down into 93% Full Time, and 7% Part Time. Highlights an 100% In-person job distribution, with an average salary of $39,650 per year, or $19.1 per hour.

Customer Service Rep

Alexei

New York, NY • On-site

$17.50 - $23.75/hr

Full-time

Re-posted 13 hours ago

Job description

Customer Service Rep
Department: Sales
Employment Type: Full Time
Location: New York
Compensation: Competitive
Description
The Role
We are looking for a dedicated Customer Service Representative to join our team. You will be the first point of contact for customers, providing assistance with inquiries, complaints, and product-related issues. Your role will involve offering timely and effective solutions, ensuring customer satisfaction and fostering long-term relationships. The ideal candidate will be patient, detail-oriented, and have excellent communication skills. You will work in a fast-paced environment and be a key player in delivering outstanding service across all customer touchpoints.
Key Responsibilities
As a Customer Service Representative, you will be responsible for addressing customer inquiries and resolving issues across multiple channels, including phone, email, and chat. You'll provide accurate product information and ensure timely, effective solutions, maintaining a high level of customer satisfaction. Collaborating with internal teams, you'll assist with complex problems and ensure a seamless customer experience. Your ability to stay calm under pressure and communicate clearly will be essential in meeting the needs of our customers and building strong relationships.
Customer Interaction Responsibilities
  • Respond to customer inquiries via phone, email, and chat in a professional and timely manner.
  • Resolve customer issues, ensuring a positive experience and customer satisfaction.
  • Provide accurate information about products, services, and policies to customers.

Customer Support Process
  • Log all customer interactions in the customer relationship management (CRM) system.
  • Work closely with internal teams to escalate and resolve complex issues effectively.
  • Follow up with customers to ensure their issues have been resolved satisfactorily.
  • Maintain detailed records of customer complaints and feedback to inform service improvements.
  • Provide troubleshooting assistance for product-related queries.

Team Collaboration
  • Assist in identifying trends in customer issues to help improve processes.
  • Collaborate with the product team to gather customer feedback for product development.

Skills, Knowledge and Experience
We are looking for a motivated and customer-focused Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, providing excellent service and resolving issues with professionalism and empathy. You will assist customers through multiple channels, including phone, email, and chat, ensuring a smooth and efficient experience.
As a Customer Service Representative, you will respond to customer inquiries, provide product information, and troubleshoot issues. Your goal will be to resolve complaints, process orders, and deliver exceptional service that exceeds customer expectations. You will collaborate with other teams to ensure customer satisfaction and contribute to improving our overall customer experience.
Essential
  • Excellent verbal and written communication skills.
  • Strong problem-solving and conflict resolution abilities.
  • Experience using customer service software or CRM systems (e.g., Zendesk, Salesforce).
  • Ability to handle multiple tasks simultaneously and work under pressure.
  • Strong attention to detail and organizational skills.
  • High school diploma or equivalent (Bachelor's degree preferred).

Desirable
  • Experience in customer service or call center environments.
  • Familiarity with common troubleshooting techniques for technical support.
  • Ability to work effectively in a fast-paced, team-oriented environment.
  • Fluency in multiple languages is a plus.

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