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Customer Service Rep Jobs in Garfield, NJ (NOW HIRING)

613 Originals

CSR - Customer Service Representative

Mahwah, NJ · On-site

$16 - $21.75/hr

We're seeking a smart, ambitious Customer Service Representative (CSR) to join our dynamic team. If you thrive in a fast-moving environment and want to work alongside industry-leading professionals ...

IWS Group

Customer Service Representative

Bayonne, NJ · On-site

$22/hr

Customer Service Representative (CSR) Bayonne, NJ Pay Rate: $22.00 per hour Schedule: 8:00am-4:30pm, Monday-Friday Position Summary A reliable and customer-focused Customer Service Representative ...

Ether.fi

Customer Service Representative

Manhattan, NY · On-site +1

$17.50 - $24/hr

Customer Service Representative This is a full-time role for a Customer Service Representative full remotely. The Customer Service Representative will be responsible for providing exceptional ...

ST. JOSAPHAT PARISH

Customer Service Rep

Newark, NJ · On-site

$16.75 - $22.75/hr

The CSR will report to the Director of Customer Care. * The position is based on a 40 hour work week Monday thru Friday but may be changed at management's discretion. * The CSR position receives and ...

Sharpened Image, Inc.

Customer Service Representative

Union, NJ · On-site

$16.25 - $22.25/hr

My Account Job Openings >> Customer Service Representative Customer Service Representative Summary Title: Customer Service Representative ID: 1202 Job Type: Temporary Location: Union, NJ Posting Date ...

Ether.fi

Customer Service Representative

Manhattan, NY · On-site +1

$17.50 - $24/hr

Customer Service Representative This is a full-time role for a Customer Service Representative full remotely. The Customer Service Representative will be responsible for providing exceptional ...

ST. JOSAPHAT PARISH

Customer Service Rep

Newark, NJ · On-site

$16.75 - $22.75/hr

The CSR will report to the Director of Customer Care. * The position is based on a 40 hour work week Monday thru Friday but may be changed at management's discretion. * The CSR position receives and ...

Petro Home Services

Customer Service Representative

Queens, NY · On-site

$16.50 - $22.50/hr

As a Customer Service Representative, you will take incoming calls from our customers and make outbound customer calls for follow-up and upselling purposes. Above all, you will use your communication ...

Core Elite

Customer Service Representative

Jersey City, NJ · On-site

$900 - $1.3K/wk (+ commission)

CUSTOMER SERVICE REPRESENTATIVE - ENTRY LEVEL - IMMEDIATE OPENINGS We are currently hiring Customer Service Representatives to join our growing team. This is a great entry-level opportunity for ...

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All JobsCustomer Service Rep JobsCustomer Service Rep Jobs in Garfield, NJ

Customer Service Rep information

See Garfield, NJ salary details

$10

$19

$27

How much do customer service rep jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for customer service rep in Garfield, NJ is $19.36, according to ZipRecruiter salary data. Most workers in this role earn between $15.87 and $21.54 per hour, depending on experience, location, and employer.

What does a customer service rep do?

A Customer Service Representative (CSR) assists customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in person to ensure satisfaction and handle complaints or returns. CSRs often work in call centers, retail stores, or offices, and play a key role in maintaining positive customer relationships.

What are the key skills and qualifications needed to thrive as a customer service rep, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and email platforms is typically required. Patience, active listening, and a positive attitude help representatives build rapport and resolve customer concerns effectively. These skills and qualities are crucial for delivering excellent service, retaining customers, and supporting overall business reputation.

How does a customer service rep typically handle high call volumes or challenging customer situations?

Customer Service Reps often encounter periods of high call volume and may handle upset or frustrated customers. To manage these situations effectively, reps rely on strong organizational skills, active listening, and empathy to address customer concerns while maintaining professionalism. Many companies also provide scripts, escalation protocols, and team support to help reps resolve issues efficiently. Collaborating with supervisors and other departments is common when a resolution requires additional expertise or authority.

What is the difference between Customer Service Rep vs Call Center Agent?

AspectCustomer Service RepCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; call handling training
Work EnvironmentOffice, retail, or remote; direct customer interactionCall centers; primarily phone-based interactions
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service Rep vs Call Center Agent

Both roles involve assisting customers, but Customer Service Reps often handle a broader range of issues across multiple channels, while Call Center Agents primarily focus on phone-based support. The skills and training are similar, making these roles closely related but distinct in their work environment and scope.

What are the most commonly searched types of Customer Service Rep jobs in Garfield, NJ?

The most popular types of Customer Service Rep jobs in Garfield, NJ are:

What are popular job titles related to Customer Service Rep jobs in Garfield, NJ?

For Customer Service Rep jobs in Garfield, NJ, the most frequently searched job titles are:

What job categories do people searching Customer Service Rep jobs in Garfield, NJ look for?

The top searched job categories for Customer Service Rep jobs in Garfield, NJ are:

What cities near Garfield, NJ are hiring for Customer Service Rep jobs?

Cities near Garfield, NJ with the most Customer Service Rep job openings:

Customer Service Rep jobs near you
Infographic showing various Customer Service Rep job openings in Garfield, NJ as of September 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $40,264 per year, or $19.4 per hour.

CSR - Customer Service Representative

Mahwah, NJ • On-site

613 Originals
Printing and Printing Services • 201 - 500 employees
Learn more about 613 Originalsexternal

$16 - $21.75/hr

Full-time

Re-posted 26 days ago

Job description

613 Originals is a large, fast-paced screen printing company dedicated to quality, creativity, and growth. We’re seeking a smart, ambitious Customer Service Representative (CSR) to join our dynamic team. If you thrive in a fast-moving environment and want to work alongside industry-leading professionals, this opportunity is for you.Position Summary:As a CSR at 613 Originals, you'll be the bridge between our customers and our production team. You'll handle inquiries, resolve issues, and ensure our clients receive outstanding service and support.

Key Responsibilities:

  • Respond promptly to customer inquiries via phone, email, and chat
  • Identify and assess customer needs to provide the best solutions
  • Deliver accurate, complete information using appropriate tools and resources
  • Manage complaints and offer timely resolutions, following up to ensure satisfaction
  • Build strong, lasting relationships with customers through clear and professional communication
  • Adhere to communication procedures, guidelines, and company policies

Requirements:

  • Proven experience in customer support or as a client service representative
  • Excellent verbal and written communication skills
  • Strong phone presence and active listening abilities
  • Ability to multitask, prioritize, and manage time efficiently
  • Familiarity with Adobe Creative Cloud and/or screen or offset printing is a plus
  • High school diploma, GED, or relevant experience

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