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Customer Service Rep Jobs in Edison, NJ (NOW HIRING)

FastSigns

Customer Service Representative

Newark, NJ · On-site

$15 - $20/hr

Customer Service Representative FASTSIGNS #122001 is hiring for a Customer Service Representative to join our team! Benefits/Perks: * Competitive Pay * Paid Vacation and Holidays * Performance Bonus

Sahadi's

Customer Service Representative

Brooklyn, NY · On-site

$17/hr

As a Customer Service Representative, you will play a critical role in ensuring our customers have a positive experience. You will be the primary point of contact for inquiries, concerns, and ...

U-Haul

Customer Service Representative

Orange, NJ · On-site

$15.92 - $17/hr

Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a ...

cord

Customer Service Rep

New York, NY

$17.50 - $23.75/hr

We are looking for a dedicated Customer Service Representative to join our team. You will be the first point of contact for customers, providing assistance with inquiries, complaints, and product ...

Alexei

Customer Service Rep

New York, NY

$17.50 - $23.75/hr

The Role We are looking for a dedicated Customer Service Representative to join our team. You will be the first point of contact for customers, providing assistance with inquiries, complaints, and ...

Dwyer

CSR

Freehold, NJ · On-site

$16 - $21.75/hr

Customer Service Representative As a Customer Service Representative, you will be the face and voice of our company, providing outstanding customer service and ensuring a positive experience for our ...

Mr. Rooter

Customer Service Representative

Freehold, NJ · On-site

$16 - $18/hr

Customer Service Representative - Career Opportunity Mr. Rooter Plumbing Are you looking for a new career with paid training, steady work, and room to grow? Mr. Rooter Plumbing is looking for ...

Mai Placement

Customer Service Rep

Newark, NJ · On-site

$16.75 - $22.75/hr

Customer Service Representative Newark, NJ | Onsite $60K-$75K Monday-Friday | 9:00 AM-5:00 PM Position Overview Growing supply chain company seeking a Customer Service Representative to manage ...

LifeStation

Customer Service Representative

Union, NJ · On-site

$18/hr

Customer Service Representative Full-Time | In-Office (Hybrid Eligible) | Union, NJ Headquarters Hours: 12:30pm-9:00PM with Sunday and a weekday off At LifeStation, our mission is simple but powerful ...

Etherfi

Customer Service Representative

New York, NY · On-site

$17.50 - $23.75/hr

The Customer Service Representative will be responsible for providing exceptional customer support, ensuring customer satisfaction, and managing the overall customer experience. Daily tasks include ...

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Showing results 41-60

All JobsCustomer Service Rep JobsCustomer Service Rep Jobs in Edison, NJ

Customer Service Rep information

See Edison, NJ salary details

$10

$19

$27

How much do customer service rep jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for customer service rep in Edison, NJ is $19.46, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.63 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a customer service rep, and why are they important?

To thrive as a Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, telephone systems, and email platforms is typically required. Patience, active listening, and a positive attitude help representatives build rapport and resolve customer concerns effectively. These skills and qualities are crucial for delivering excellent service, retaining customers, and supporting overall business reputation.

What does a customer service rep do?

A Customer Service Representative (CSR) assists customers by answering questions, resolving issues, and providing information about products or services. They communicate with customers via phone, email, chat, or in person to ensure satisfaction and handle complaints or returns. CSRs often work in call centers, retail stores, or offices, and play a key role in maintaining positive customer relationships.

What is the difference between Customer Service Rep vs Call Center Agent?

AspectCustomer Service RepCall Center Agent
Required CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; call handling training
Work EnvironmentOffice, retail, or remote; direct customer interactionCall centers; primarily phone-based interactions
Employer & Industry UsageRetail, telecom, banking, healthcareTelecom, tech support, insurance
Common Search & ComparisonCustomer Service Rep vs Call Center Agent

Both roles involve assisting customers, but Customer Service Reps often handle a broader range of issues across multiple channels, while Call Center Agents primarily focus on phone-based support. The skills and training are similar, making these roles closely related but distinct in their work environment and scope.

What is the job of a customer service representative?

A customer service representative assists customers by answering questions, resolving issues, and providing information about products or services. They often communicate via phone, email, or chat and need good communication and problem-solving skills to ensure customer satisfaction.

How does a customer service rep typically handle high call volumes or challenging customer situations?

Customer Service Reps often encounter periods of high call volume and may handle upset or frustrated customers. To manage these situations effectively, reps rely on strong organizational skills, active listening, and empathy to address customer concerns while maintaining professionalism. Many companies also provide scripts, escalation protocols, and team support to help reps resolve issues efficiently. Collaborating with supervisors and other departments is common when a resolution requires additional expertise or authority.
What are the most commonly searched types of Customer Service Rep jobs in Edison, NJ? The most popular types of Customer Service Rep jobs in Edison, NJ are:
What are popular job titles related to Customer Service Rep jobs in Edison, NJ? For Customer Service Rep jobs in Edison, NJ, the most frequently searched job titles are:
What job categories do people searching Customer Service Rep jobs in Edison, NJ look for? The top searched job categories for Customer Service Rep jobs in Edison, NJ are:
What cities near Edison, NJ are hiring for Customer Service Rep jobs? Cities near Edison, NJ with the most Customer Service Rep job openings:
Customer Service Rep jobs near you
Infographic showing various Customer Service Rep job openings in Edison, NJ as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $40,476 per year, or $19.5 per hour.

Customer Service Representative

K9 Resorts East Brunswick

East Brunswick, NJ • On-site

$15 - $17/hr

Full-time

Re-posted 18 days ago

Job description

We are seeking a Customer Service Representative to join our pack! The Customer Service Representative is responsible for providing every client with a "WOW" experience”. As a CSR, you are the face of the company and as such your purpose is to make every person and dog that walks in feel comfortable, confident, and like a VIP.

Job functions include but are not limited to:

  • Greet all customers coming into the building with a smile.
  • Performs Check In/Check Out and reservation procedures in the POS system.
  • Accepts payment from customers.
  • Takes custody of pets and makes sure they are properly placed in the building.
  • Answers telephone inquiries.
  • Works closely with manager in charge to handle small office tasks.
  • Provides tours of the facility to potential customers when necessary.
  • Responsible for feeding and medicating of all dogs.
  • Provides personal playtimes for dogs when such a service is requested.
  • Takes dogs outside for elimination breaks.
  • Sanitation of the lobby, all boarding and daycare accommodations.
  • Monitoring Daycare.
  • Bathing.

Technical Skills:
• Computer skills including knowledge of Microsoft Windows.
• Proficient written and spoken communication skills.


Personal Characteristics:
• Must be able to communicate with all types of people, remain calm, mediate and problem solve
• Salesmanship personality and comfort
• Ability to multitask
• A “Can-Do - It is my job” attitude
• Outgoing, positive, enthusiastic personality
• Must demonstrate a love for dogs
• Well-organized and efficient

Some weekend and holidays hours may be required.