ZipRecruiter

Log In

2

Customer Service Rep Entry Level Jobs in Virginia

MSI

Customer Service Representative (CSR)

Dulles, VA · On-site

$19 - $22/hr

The Customer Service Representative (CSR) is an on-site role responsible for engaging with ... Entry Level Employment Type: Full-time Compensation: This hourly, non-exempt position pays from ...

RemX

Be Seen First

Customer Service Representative CSR

Rocky Mount, VA · On-site

$20/hr

Customer Service Representative (Contract - Up to 120 Days) Location: Rocky Mount, VA (Hybrid: 2 days in office) Pay: $20/hour Start & Pay : ASAP / $20 per hour Overview: Seeking a Customer Service ...

New

Sila Services

Customer Service Representative

Sterling, VA

$15.75 - $21.50/hr

Customer Service Representative (CSR) John Nugent & Sons - Sterling, VA Looking for a customer service role where your work actually matters and the phones stay busy? For more than 50 years, John ...

next page

Showing results 1-20

All JobsCustomer Service Rep Entry Level JobsCustomer Service Rep Entry Level Jobs in Virginia

Customer Service Rep Entry Level information

What does a Customer Service Rep Entry Level do?

A Customer Service Rep Entry Level is responsible for assisting customers by answering questions, resolving issues, and providing information about products or services. They typically handle inquiries via phone, email, or chat, and are expected to maintain a positive and professional attitude. Entry-level representatives often receive training to help them effectively communicate with customers and manage common concerns. This role is a great starting point for those looking to build experience in customer service and develop valuable communication skills.

What are some typical challenges faced by entry-level customer service representatives, and how can they be managed?

Entry-level customer service representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and learning to use new software systems. To manage these challenges, it's important to stay organized, actively listen to customers, and seek support from supervisors or experienced team members when needed. Many companies provide comprehensive training and ongoing coaching, which helps new reps build confidence and develop effective problem-solving skills in a fast-paced environment.

What is the difference between Customer Service Rep Entry Level vs Customer Support Specialist?

AspectCustomer Service Rep Entry LevelCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; additional technical or product knowledge often preferred
Work EnvironmentCall centers, retail, or office settingsTechnical support centers, online chat, or help desks
Employer & Industry UsageRetail, telecommunications, bankingIT, software, technology companies
Common Search & Comparison IntentEntry-level customer service rolesTechnical or specialized customer support roles

While both roles involve assisting customers, Customer Service Rep Entry Level focuses on general customer interactions, often in retail or call centers. Customer Support Specialist typically requires more technical knowledge and handles complex issues, often in tech industries. The choice depends on your skills and career goals in customer service or technical support.

What are the key skills and qualifications needed to thrive as a Customer Service Rep Entry Level, and why are they important?

To thrive as a Customer Service Rep Entry Level, you need strong communication skills, problem-solving abilities, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, basic computer applications, and phone systems is typically required. Patience, active listening, and a positive attitude are standout soft skills in this role. These skills and qualities enable effective resolution of customer issues and contribute to overall customer satisfaction and loyalty.
What are the most commonly searched types of Customer Service Rep jobs in Virginia? The most popular types of Customer Service Rep jobs in Virginia are:
What are popular job titles related to Customer Service Rep Entry Level jobs in Virginia? For Customer Service Rep Entry Level jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Customer Service Rep Entry Level jobs in Virginia look for? The top searched job categories for Customer Service Rep Entry Level jobs in Virginia are:
Customer Service Rep Entry Level jobs near you
Infographic showing various Customer Service Rep Entry Level job openings in Virginia as of June 2026, with employment types broken down into 81% Full Time, 16% Part Time, and 3% Contract. Highlights an 83% Physical, 3% Hybrid, and 14% Remote job distribution.

Immediate Hire: Entry-Level Customer Service Representative

GIG USA

Richmond, VA • On-site

$42K - $58K/yr

Full-time

Posted 8 days ago

Job description

We are seeking motivated, customer-focused individuals to join our growing team as Entry-Level Customer Service Representatives. Immediate openings are available, and no prior experience is required.
This opportunity is ideal for individuals interested in building a career in:
  • Customer Service
  • Customer Support
  • Client Relations
  • Communications
  • Business Development
  • Administrative Support

We offer paid training, hands-on mentorship, and professional development to help you build valuable skills and grow within our organization.
Position Summary
As an Entry-Level Customer Service Representative, you will assist customers with inquiries, provide product and service information, resolve concerns, and support daily customer service operations.
You'll gain experience in:
  • Customer Support
  • Client Communication
  • Customer Relationship Management (CRM)
  • Problem Solving
  • Administrative Support
  • Professional Communication

Top performers may be considered for advancement into leadership, training, and management roles.
Responsibilities
  • Respond to customer inquiries and provide exceptional support
  • Assist customers with products, services, and account-related questions
  • Resolve concerns professionally and efficiently
  • Maintain accurate customer records
  • Build positive customer relationships
  • Collaborate with team members to achieve customer satisfaction goals
  • Support administrative and operational tasks as needed
Paid Training Includes
  • Customer Service Fundamentals
  • Client Relationship Building
  • Communication Skills
  • Conflict Resolution and Problem Solving
  • Administrative Support
  • Team Collaboration
  • Leadership Development
Qualifications
We are looking for individuals who are:
  • Strong communicators with excellent interpersonal skills
  • Positive, professional, and eager to learn
  • Customer-focused and solution-oriented
  • Reliable, motivated, and team-oriented
  • Comfortable in a fast-paced environment
Requirements
  • Must be 18 years of age or older
  • Must be legally authorized to work in the United States
  • Basic computer, typing, and data entry skills required
No Experience Required
Candidates from all backgrounds are encouraged to apply, including:
  • Retail Sales
  • Hospitality
  • Food Service
  • Call Centers
  • Administrative Support
  • Warehouse Operations
  • Customer-Facing Roles
  • Recent Graduates
What We Offer
  • Immediate Hiring Opportunities
  • Paid Training
  • Weekly Pay Opportunities
  • Career Advancement Potential
  • Leadership Development
  • Ongoing Mentorship
  • Supportive Team Environment
  • Professional Growth Opportunities
Apply Today
If you're ready to start a career in customer service, customer support, client relations, communications, or business development, apply today for immediate consideration.
Join a company that values teamwork, customer satisfaction, employee development, and long-term career growth.

Apply