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Customer Service Rep Entry Level Jobs in Texas (NOW HIRING)

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Customer Service Representative (csr)

Dallas, TX · On-site

$46K - $52K/yr

Deliver exceptional customer service while building positive relationships * Support customer ... Many of our top leaders started in entry-level positions and advanced through performance ...

VSSI LLC Staffing Services

CSR 2

Dallas, TX · On-site

$17/hr

Job #: 183630 Title: CSR 2 Location: South Dallas Salary Range: $17.00 Position: CSR 2 Description ... This is an on-site, entry-level to early-career role. Training on internal systems is provided.

AlphaGraphics

Customer Service Representative

Dallas, TX · On-site

$15 - $18/hr

Retail Customer Service Representative (CSR) Our tight-knit team in AlphaGraphics - US784 is actively seeking a Retail Customer Service Representative (CSR) to join us full time. The Customer Service ...

Service Squad

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Customer Service Representative

Fort Worth, TX · On-site

$20 - $24/hr

Service Squad Plumbing is seeking a Customer Service Representative to join our team in Fort Worth, TX. You will be the first voice every customer hears. Answer inbound calls, capture customer ...

AlphaGraphcis

Customer Service Representative

Dallas, TX · On-site

$15 - $18/hr

Retail Customer Service Representative Perks and Benefits: * Competitive Compensation * Hard work, collaboration, humanity, fun, and laughter * Career path development More than anything, we're ...

Million Air

Customer Service Representative

Austin, TX · On-site

$15.75 - $21.50/hr

The Customer Service Representative plays a vital role to our daily operations and will provide an ... High School Diploma or equivalent * Entry level position * Ability to work evenings weekends, and ...

US784

Customer Service Representative

Dallas, TX

$15 - $18/hr

Retail Customer Service Representative Perks and Benefits: * Competitive Compensation * Hard work, collaboration, humanity, fun, and laughter * Career path development More than anything, we're ...

Million Air

Customer Service Representative

Houston, TX

$14.25 - $19.25/hr

The Customer Service Representative plays a vital role to our daily operations and will provide an ... High School Diploma or equivalent * Entry level position * Ability to work evenings weekends, and ...

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All JobsCustomer Service Rep JobsCustomer Service Rep Entry Level JobsCustomer Service Rep Entry Level Jobs in Texas

Customer Service Rep Entry Level information

What does a customer service rep entry level do?

A Customer Service Rep Entry Level is responsible for assisting customers by answering questions, resolving issues, and providing information about products or services. They typically handle inquiries via phone, email, or chat, and are expected to maintain a positive and professional attitude. Entry-level representatives often receive training to help them effectively communicate with customers and manage common concerns. This role is a great starting point for those looking to build experience in customer service and develop valuable communication skills.

What are some typical challenges faced by entry-level customer service representatives, and how can they be managed?

Entry-level customer service representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and learning to use new software systems. To manage these challenges, it's important to stay organized, actively listen to customers, and seek support from supervisors or experienced team members when needed. Many companies provide comprehensive training and ongoing coaching, which helps new reps build confidence and develop effective problem-solving skills in a fast-paced environment.

What is the difference between Customer Service Rep Entry Level vs Customer Support Specialist?

AspectCustomer Service Rep Entry LevelCustomer Support Specialist
Required CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma; additional technical or product knowledge often preferred
Work EnvironmentCall centers, retail, or office settingsTechnical support centers, online chat, or help desks
Employer & Industry UsageRetail, telecommunications, bankingIT, software, technology companies
Common Search & Comparison IntentEntry-level customer service rolesTechnical or specialized customer support roles

While both roles involve assisting customers, Customer Service Rep Entry Level focuses on general customer interactions, often in retail or call centers. Customer Support Specialist typically requires more technical knowledge and handles complex issues, often in tech industries. The choice depends on your skills and career goals in customer service or technical support.

What are the key skills and qualifications needed to thrive as a customer service rep entry level, and why are they important?

To thrive as a Customer Service Rep Entry Level, you need strong communication skills, problem-solving abilities, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, basic computer applications, and phone systems is typically required. Patience, active listening, and a positive attitude are standout soft skills in this role. These skills and qualities enable effective resolution of customer issues and contribute to overall customer satisfaction and loyalty.
What are the most commonly searched types of Customer Service Rep jobs in Texas? The most popular types of Customer Service Rep jobs in Texas are:
What are popular job titles related to Customer Service Rep Entry Level jobs in Texas? For Customer Service Rep Entry Level jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Customer Service Rep Entry Level jobs in Texas look for? The top searched job categories for Customer Service Rep Entry Level jobs in Texas are:
Customer Service Rep Entry Level jobs near you
Infographic showing various Customer Service Rep Entry Level job openings in Texas as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution.

Customer Service Representative- CSR

Faithco Enterprises

Lindale, TX • On-site

$15/hr

Full-time

Posted 15 days ago

Job description

Customer Service Representative

About Faithco

Faithco is a growing home services company committed to providing dependable service and a positive customer experience. We are looking for a friendly, professional, and dependable Customer Service Representative to join our office team.

This is a full-time, in-office position. As one of the first points of contact for our customers, the Customer Service Representative plays an important role in ensuring every caller feels heard, helped, and confident in choosing Faithco for their home service needs.

Position Responsibilities

The Customer Service Representative will be responsible for:

  • Answering and managing incoming calls through a multi-line phone system
  • Providing friendly, professional, and helpful customer service
  • Listening carefully to customer concerns and gathering accurate information
  • Scheduling service appointments based on availability and company procedures
  • Entering and updating customer information in ServiceTitan
  • Maintaining detailed and accurate notes on customer accounts
  • Explaining Faithco’s services and answering general customer questions
  • Identifying opportunities to offer available services, maintenance plans, or other solutions that may benefit the customer
  • Making a limited number of outbound calls for follow-ups, customer outreach, appointment needs, and service opportunities
  • Assisting with general office and administrative responsibilities
  • Supporting a positive customer experience from the first phone call through appointment scheduling

Qualifications

The ideal candidate will:

  • Have previous customer service, call center, receptionist, sales, or office experience
  • Be comfortable answering multiple incoming calls through a multi-line phone system
  • Have strong communication and active-listening skills
  • Be confident speaking with customers by phone
  • Be comfortable with a small amount of sales and outbound calling
  • Be able to explain services clearly without using high-pressure sales tactics
  • Remain calm, patient, and professional when assisting customers
  • Be organized, dependable, and detail-oriented
  • Have strong computer and data-entry skills
  • Be able to manage multiple tasks and changing priorities
  • Work well independently and as part of a small office team
  • Be comfortable working in a fast-paced home services environment

Preferred Experience

  • Previous experience in the HVAC, plumbing, electrical, or home services industry
  • Previous experience using ServiceTitan software
  • Experience with a multi-line phone system
  • Experience scheduling service appointments
  • Customer service or inside-sales experience in a service-based business

Experience with ServiceTitan or within the home services industry is preferred, but Faithco is willing to train the right person who has a strong work ethic, excellent communication skills, and a willingness to learn.

Position Details

  • Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m.
  • Compensation: Starting at $15.00 per hour, depending on experience
  • Location: 18601 Highway 69 N, Lindale, Texas 75771
  • Position Type: Full-time, in-office

Join the Faithco Team

We are looking for someone who enjoys helping people and understands that a positive customer experience begins with the first phone call. The right candidate will be dependable, welcoming, team-oriented, and able to balance excellent customer care with confidently discussing the services Faithco provides.

To apply, please submit your resume and contact information through this job posting.