Customer Service Project Manager Jobs in Columbus, GA

You've discovered something special. A company that cares. Cares about leading the way in construction, engineering, manufacturing and renewable energy. Cares about redefining how energy is designed, applied and consumed. Cares about thoughtfully growing to meet market demands. And as "one of the Healthiest 100 Workplaces in America" is focused on the mind/body/soul of team members through our Culture of Care.

The Excellerate Senior Project Manager is responsible for managing internal/external customer interface of large and complex Excellerate product orders, including managing change, and stewarding projects through the production system to ensure customer satisfaction. Will also be responsible for overseeing staff to ensure other Excellerate Project Managers are sufficiently performing those same tasks. The ideal candidate must be proficient in the use of a PC and Microsoft Office Suite, knowledge of Accubid and AutoCAD preferred, and have the ability to work a flexible schedule and travel.

Education:Bachelor's Degree in Construction Management or Electrical Engineering or equivalent technical training

Experience:1year of electrical estimating experience

or

Experience:5 years of experience in the electrical trade and 1 year of electrical estimating experience

Travel: 15-20%

Work Schedule: This position works between the hours of 7 AM and 5 PM, Monday- Friday. However, work may be performed at any time on any day of the week to meet business needs.

KEY RESPONSIBILITIES

• Plans and manages large and/or multi-site Excellerate orders. Ensures that orders are completed profitably, in a timely manner, and according to customer expectations.
• Maintains compliance with company policies.
• Promotes a positive company culture by fostering friendly and constructive employee relations.
• Works with Supply Chain Team and vendors to ensure effective material coordination.
• Identifies and generates new business. Networks, establishes, and maintains customer relationships.
• Processes miscellaneous paperwork.
• Prepares, supports, presents as required order status and manufacturing metrics to internal and external stakeholders.
• Reviews quotations and sales orders to ensure accuracy.
• Acts as coach and developer of managerial talent; as well as skillfully selects and trains those individuals. Evaluates candidates' and managers' willingness to lead, communication and planning competencies, and ability to make decisions under pressure. Assigns team and project-leadership assignments to assess skill/ability. Spends ample time evaluating people in 'test' managerial roles. Holds managers who report to him/her accountable for managerial work.
• Manages the boundaries that separate units which report directly and with other parts of the business. Monitors the flow of work between his/her unit and others in the organization, asking questions, and recommending improvements. Understands and conveys functional strategies, business strategies, and corporate mission. Fosters effective cross functional collaborations to accelerate work processes.
• Actively participates in the planning, organizing, and staffing of integration and manufacturing projects. Ensures that projects are completed safely, productively, timely, of the highest quality and according to customer expectations.
• Promotes merit shop philosophy by ensuring effective, fair, and timely performance evaluations for all employees.
• Visits various job sites and interacts with crew and customers to ensure proper job progress and to support and encourage safe behavior.
• Effectively delegates to direct reports with proper control systems in place to ensure accountability and to prevent decision making bottlenecks.
• Provides frequent and clear feedback to direct reports, offers clear direction, and ensures direct reports are sure about their goals.
• Organizes direct reports into a productive team to encourage synergy.
• Creates a supportive environment that allows mistakes but not failure (motivates and instructs; shares positive and negative feedback in a constructive manner).
• Performs other related duties as required and assigned.

The job description and responsibilities described are intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended as a comprehensive list of all functions, responsibilities, skills or abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

How Does FTI Give YOU the Chance to Thrive?

If you're energized by new challenges, FTI provides you with many opportunities. Joining FTI opens doors to redefine what's possible for your future.

Once you're a team member, you're supported and provided with the knowledge and resources to achieve your career goals with FTI. You're officially in the driver's seat of your career, and FTI's career development and continued education programs give you opportunities to position yourself for success.

FTI is a "merit to the core" organization. We recognize and reward top performers, offering competitive, merit-based compensation, career path development and a flexible and robust benefits package.

Benefits are the Game-Changer

We provide industry-leading benefits as an investment in the lives of team members and their families.You're invited to review the full list of FTI benefits available to regular/full-time team members. Start here. Grow here. Succeed here. If you're ready to learn more about your career with FTI, apply today!

Faith Technologies, Inc. is an Equal Opportunity Employer - veterans/disabled.

Employment is contingent upon successfully passing a background and drug test