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Customer Service Project Manager Jobs in Brandon, FL

Action.

Project Manager

Tampa, FL · On-site

Description: Project Manager Department: Operations Location: Tampa, FL Business Unit ... Strong customer service skills * Good organizational skills, decisiveness and initiative

Action Enterprise

Project Manager

Tampa, FL · On-site

Description: Project Manager Department: Operations Location: Tampa, FL Business Unit ... Strong customer service skills * Good organizational skills, decisiveness and initiative

Quanta Services

Project Manager

Tampa, FL

... manage, conduct maintenance on and construct projects ... Our turnkey service capabilities provide our customers with efficiency, consistency, attention to ...

New

Paligen Technologies

Project Manager

Tampa, FL · On-site

Project Manager Job Family: Project Management Location : On site - Tampa, FL We are hiring ... customers. * Facilitate communication across engineering, production, procurement, and service ...

Paligen Technologies, Inc.

Project Manager

Tampa, FL · On-site

Project Manager Job Family: Project Management Location : On site - Tampa, FL We are hiring ... customers. * Facilitate communication across engineering, production, procurement, and service ...

TRC Companies, Inc.

Project Manager

Tampa, FL · On-site

$117K - $145K/yr

The Project Manager will maintain a high degree of external and internal customer service via clear and timely communication and project reporting. Will consider candidates near other TRC offices ...

Amteck, LLC

Project Manager

Largo, FL · On-site

Build and maintain strong client relationships while ensuring exceptional customer service * Manage contract review, risk analysis, change orders, RFIs, submittals, and project documentation

Amteck, LLC

Project Manager

Oldsmar, FL · On-site

Build and maintain strong client relationships while ensuring exceptional customer service * Manage contract review, risk analysis, change orders, RFIs, submittals, and project documentation

Bauer Foundation Corp

Project Manager

Tampa, FL · On-site

Project Manager (CFA & Drilled Shaft Experience)Tampa Bay Area, FL Description Project Manager (CFA ... and customer service skills. · Excellent organizational skills and attention to detail. · ...

JF Group

Project Manager

Lakeland, FL

A JF Petroleum Group Project Manager is an exemplary customer service representative who manages complex, multi-tiered and rapidly changing challenges. A JF Petroleum Group Project Manager is a team ...

Jf Group Inc

Project Manager

Lakeland, FL

A JF Petroleum Group Project Manager is an exemplary customer service representative who manages complex, multi-tiered and rapidly changing challenges. A JF Petroleum Group Project Manager is a team ...

JF Group

Project Manager

Lakeland, FL · On-site

A JF Petroleum Group Project Manager is an exemplary customer service representative who manages complex, multi-tiered and rapidly changing challenges. A JF Petroleum Group Project Manager is a team ...

JF Petroleum Group

Project Manager

Lakeland, FL · On-site

A JF Petroleum Group Project Manager is an exemplary customer service representative who manages complex, multi-tiered and rapidly changing challenges. A JF Petroleum Group Project Manager is a team ...

kgs

Project Manager

Tampa, FL · On-site

Koniag Professional Services LLC, a Koniag Government Services company, is seeking a Project Manager with a TS/SCI security clearance to support KPS and our government customer at MacDill AFB, Tampa ...

kgs

Project Manager

Tampa, FL · On-site

Koniag Professional Services LLC, a Koniag Government Services company, is seeking a Project Manager with a TS/SCI security clearance to support KPS and our government customer at MacDill AFB, Tampa ...

Groundlevel Inc

Project Manager

Bowling Green, FL · On-site

The desired candidate will simultaneously manage multiple crews, multiple projects and multiple customers. Key projects involve property maintenance, vegetation maintenance, erosion control and site ...

Koniag, Inc.

Project Manager

Tampa, FL · On-site

Koniag Professional Services LLC, a Koniag Government Services company, is seeking a Project Manager with a TS/SCI security clearance to support KPS and our government customer at MacDill AFB, Tampa ...

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Showing results 21-40

All JobsCustomer Service Project JobsCustomer Service Project Manager JobsCustomer Service Project Manager Jobs in Brandon, FL

Customer Service Project Manager information

See Brandon, FL salary details

$31.7K

$79K

$99.1K

How much do customer service project manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for customer service project manager in Brandon, FL is $79,010.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,800.00 and $90,800.00 per year, depending on experience, location, and employer.

How does a customer service project manager typically collaborate with cross-functional teams to ensure project success?

Customer Service Project Managers frequently work alongside teams from IT, product development, and operations to deliver seamless customer service initiatives. They act as a bridge between customer-facing staff and technical departments, ensuring that project requirements meet both business objectives and customer needs. Regular meetings, clear communication, and detailed documentation are essential for aligning priorities and resolving issues quickly. This collaborative approach helps ensure projects are delivered on time and with the desired impact on customer satisfaction.

What are the key skills and qualifications needed to thrive as a customer service project manager, and why are they important?

A Customer Service Project Manager needs expertise in project management, customer service operations, and a relevant bachelor's degree, often supported by experience in both fields. Familiarity with project management tools (like Asana or Trello), CRM software (such as Salesforce or Zendesk), and certifications like PMP or Six Sigma are typical. Strong leadership, problem-solving, and communication skills help build rapport with teams and clients while ensuring projects stay on track. These competencies ensure successful project delivery, enhanced customer satisfaction, and effective team coordination in a dynamic service environment.

What is the difference between Customer Service Project Manager vs Customer Support Specialist?

AspectCustomer Service Project ManagerCustomer Support Specialist
CredentialsTypically requires project management certifications (e.g., PMP), relevant experience in customer serviceUsually requires customer service training or certifications, high school diploma or equivalent
Work EnvironmentManages projects across teams, coordinates resources, and oversees customer service initiativesProvides direct support to customers via calls, emails, or chat
Employer & Industry UsageUsed in industries like tech, retail, and service sectors to improve customer experienceCommon in call centers, retail, and service industries for daily customer interactions

The Customer Service Project Manager focuses on managing customer service projects, coordinating teams, and implementing strategies to enhance customer satisfaction. In contrast, the Customer Support Specialist handles direct customer interactions, resolving issues and providing support. Both roles are essential but differ in scope and responsibilities.

What does a customer service project manager do?

A customer service project manager oversees projects aimed at improving customer support processes, ensuring timely delivery and quality standards. They coordinate between teams, manage budgets, and use tools like CRM software to meet customer satisfaction goals and organizational objectives.

What cities near Brandon, FL are hiring for Customer Service Project Manager jobs?

Cities near Brandon, FL with the most Customer Service Project Manager job openings:

Customer Service Project Manager jobs near you
Infographic showing various Customer Service Project Manager job openings in Brandon, FL as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $79,010 per year, or $38 per hour.

Project Manager

Action.

Tampa, FL • On-site

Full-time

Re-posted 21 days ago

Job description

Description:       Project Manager
Department:      Operations
Location:             Tampa, FL
Business Unit:  Environmental
Status:                  Full-time/Non-Exempt
Reports to:         Branch Manager
 
Action Environmental is a full-service environmental and industrial services contractor. Committed to safety and environmental compliance in everything we do, we have successfully completed thousands of turnkey projects over the past 30 years. Our work is made possible by the experience of our management team, the knowledge of our dedicated employees and our commitment to health, safety and the environment.
 
JOB SUMMARY:
Responsible for management, safety, and oversight of all activities at Action Environmental project sites.  Ensure that all tasks are completed safely and compliant with regulatory requirements and to the customer’s standards. All Action Environmental Project Managers are expected to generate work as part of their day to day activities and function as a seller doer.
 
DUTIES AND RESPONSIBILITIES:
 

  1. Responsible for all Action Environmental activities on customer’s site to include pre-project selling activities (job walks, job estimation and quoting)
  2. Manage and coordinate the efforts of all Action Environmental onsite employees
  3. Interaction with Customer, participation in meetings, reporting, change order approvals to include customer relationship maintenance activity between projects
  4. Ensure daily safety meetings are conducted and documented
  5. Maintain equipment requirements as necessary
  6. Completion of daily paperwork and reports
  7. Completion of Job Safety Analysis (JSA’s)
  8. Waste profiling as needed
  9. Subcontractor sourcing, costing, selection and scheduling as needed.
  10. Scheduling of transportation and disposal for outgoing wastes as needed
  11. Maintain adequate personal protective equipment (PPE) for employees
  12. Provide status reports to Branch Management as required
  13. Develop and build relationships with new or prospective customers.
  14. Performs other assignments as assigned by management

 
EXPERIENCE AND SKILL REQUIREMENTS:

  • Strong commitment to safety
  • 5 – 10 years field and supervisory experience
  • Valid driver’s license
  • Regulatory training as required
  • Leadership and management skills
  • Strong customer service skills
  • Good organizational skills, decisiveness and initiative
  • Proficiency in Microsoft Office Suite
  • Ability to work with little or no supervision
  • Ability to work overtime, weekend, nights, and holidays as required
  • Ability to handle multiple tasks simultaneously

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