Customer Service Project Manager Jobs in Wisconsin

## Senior Project Manager - Turnkey Services (PMO)Applylocations: Neenah, Wisconsintime type: Full timeposted on: Posted Todayjob requisition id: R14936***Menasha Corporation Employees, please log-in to your Workday account to apply for positions.*****ABOUT US (AND OUR EXCITING FUTURE)**Menasha Corporation is all about possibilities. Our two businesses, Menasha Packaging and ORBIS Corporation, are leaders in their industries, providing corrugated and plastic packaging products and related services to major global companies.Our employees make the difference, proving that great ideas, collaboration and quality turn possibilities into success. Working at Menasha Corporation means that your insights provide cutting-edge solutions for our customers. If you like to make things happen and are passionate about what you do, you’re going to want to be here.Join us and become part of the power behind possible.**About The Opportunity**The Senior Project Manager - Turnkey Services (PMO) leads and manages multiple high impact strategic projects that support Menasha Packaging’s long term business priorities. This Project Manager position will have a primary focus on driving margin, growth and service within Menasha’s Turnkey Services product group. This role drives execution excellence across functional business teams and provides clear, actionable project insights to leadership and ensures consistent project governance and quality. This position reports to the Vice President, Product Management & Business Transformation.**About the Role**The Senior Project Manager - Turnkey Services (PMO) oversees complex, strategic projects with significant business implications, with a focus on the Turkey Services product group. The role is accountable for project planning, risk management, stakeholder alignment, and ensuring that all projects are delivered on time, within scope, and within budget. This position also contributes to improving project management standards, building business led project processes, and supporting capability development across project teams.**Essential Job Functions***The following duties are typical for this position. Additional responsibilities may be assigned.***Project Leadership & Delivery*** Lead strategic projects and initiatives, ensuring goals, timelines, scope, and budget targets are achieved.* Provide cross-functional leadership for new business onboarding in the Turnkey Services product group.* Complete quantitative and qualitative business analysis to drive margin, growth and service. Make recommendations to leadership and execute changes.* Support the commercial team and new business opportunities by providing expertise about the Turnkey Services product group.* Develop, execute and support processes that provide guardrails for price, cost and margin within the Turnkey Services product group.* Key contributor in developing a project management office and processes for business led strategic projects.* Oversee multiple strategic projects and provide monthly project status updates.* Provide feedback and drive critical actions with project champions to keep initiatives on track.* Assist in defining project scope and objectives by involving all relevant stakeholders and ensuring technical feasibility.* Develop detailed project plans, monitor progress, and ensure appropriate resource availability and allocation; escalate issues to leadership as needed.**Execution, Coordination & Risk Management*** Coordinate internal resources and third-party vendors to deliver projects on time, within scope, and within budget.* Implement and manage effective risk management processes throughout the project lifecycle.* Ensure project teams follow and use standard project management tools.**Collaboration & Stakeholder Engagement*** Lead and collaborate across all functional teams.* Collaborate with the Menasha Corporation IT PMO on projects and project management processes.* Work closely with Continuous Improvement leaders to support process alignment and improvements.* Manage and build strong working relationships and project skills within the project team and among associated stakeholders.**Documentation, Reporting & Continuous Improvement*** Manage project documentation, including status updates and post project checks, to ensure deliverable quality and adherence to guidelines.* Implement and manage lessons learned and best practices to support continuous improvement.* Identify opportunities for continuous improvement while managing strategic projects.**Education & Experience*** Bachelor’s degree.* 5+ years of project management and leadership experience.**Knowledge, Skills & Abilities*** Experience within Turnkey Services.* Demonstrated leadership of largescale projects and project management processes.* Advanced quantitative and qualitative analysis skills and abilities.* Detailed understanding of business processes and process improvement.* “Hands-on, hands-dirty” leadership style.* Demonstrated competency in problem solving and continuous improvement tools.* Proven ability to manage projects to successful achievement of goals with cross functional teams.* Strong project management skills and experience.**Work Environment*** Primarily office based.* Occasional travel may be required.**Two companies, one vision.**Menasha Corporation consists of two companies that are leading the way to a sustainable future with packaging and supply chain solutions. Founded in 1849 and headquartered in Neenah, Wisconsin, we employ over 7,500 employees in 112 facilities in North America and Europe.Our companies are leading corrugated and plastic packaging manufacturers and supply chain solution providers. Our Menasha Packaging Company is the largest independent provider of packaging and supply chain service solutions in North America, designing, printing, and fulfilling graphic packaging, display and merchandising solutions for over 1,800 brands, both in-store and online.Our ORBIS business believes there is a better way to optimize today’s supply chains, with reusable packaging products and services. Reusable containers, pallets, dunnage, bulk systems and metal racks improve the flow product all along the supply chain to reduce costs, enhance profitability and add sustainability. Our products and services are used by global, name-brand companies in the food, beverage, health and beauty, over-the-counter pharmaceutical, industrial, automotive, and electronics industries.Come build an exciting, rewarding career with us, where you’ll have opportunities to grow.**The possibilities are endless. The power is yours!****Menasha Corporation and its subsidiaries and affiliates are equal opportunity employers. All qualified applicants will be provided with equal employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability status, or genetic information.** #J-18808-Ljbffr