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Customer Service Professional Jobs in Springville, UT

Wendy's

Customer Service Manager

Eagle Mountain, UT · On-site

Why Wendy's As a Wendy's Customer Service Manager, your primary responsibility is to create a ... Must exhibit professionalism, composure and discretion when expediting or resolving all customer ...

Forward Health

Customer Service Specialist

Draper, UT · On-site

$18 - $20/hr

Previous experience in customer service, outbound calling, or a related field is preferred ... Adaptable, Assertive, Professional, Hungry to Learn/Grow, Ownership Mentality... is this you? If so ...

Wendy's

Customer Service Manager

Eagle Mountain, UT

What you'll doAs a Wendy's Customer Service Manager, your primary responsibility is to create a ... Must exhibit professionalism, composure and discretion when expediting or resolving all customer ...

Forward Health

Customer Service Specialist

Draper, UT · On-site

$18 - $20/hr

Previous experience in customer service, outbound calling, or a related field is preferred ... Adaptable, Assertive, Professional, Hungry to Learn/Grow, Ownership Mentality... is this you? If so ...

Wendy's

Customer Service Manager

Draper, UT · On-site

Why Wendy's As a Wendy's Customer Service Manager, your primary responsibility is to create a ... Must exhibit professionalism, composure and discretion when expediting or resolving all customer ...

Domino's Pizza

Customer Service Rep(7599)

Heber City, UT · On-site

$16 - $21.75/hr

Customer Service Representative Duties & Responsibilities: We are looking for Customer Service ... Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming ...

Domino's Pizza LLC

Customer Service Rep (7599)

Heber City, UT · On-site

$16 - $21.75/hr

Store Customer Service Rep Customer Service Representative Duties & Responsibilities: We are ... Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming ...

Winner Aviation

Customer Service Agent - PVU

Provo, UT · On-site

$17/hr

Airline Customer Service Agent Free flight benefits via Allegiant Air: Employee + One - flights and ... Ability to communicate professionally and effectively with station management as well as other ...

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All JobsCustomer Service Professional JobsCustomer Service Professional Jobs in Springville, UT

Customer Service Professional information

See Springville, UT salary details

$9

$15

$24

How much do customer service professional jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for customer service professional in Springville, UT is $15.80, according to ZipRecruiter salary data. Most workers in this role earn between $13.41 and $16.97 per hour, depending on experience, location, and employer.

What is a customer service professional?

Customer Service Professionals are individuals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They often work via phone, email, chat, or in person, aiming to ensure customer satisfaction and build positive relationships. Their role is crucial in maintaining a company's reputation and retaining customers by delivering effective and empathetic support.

What are the key skills and qualifications needed to thrive as a customer service professional?

To thrive as a Customer Service Professional, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and ticketing platforms is often required. Patience, empathy, and adaptability help professionals excel in managing diverse customer needs and resolving conflicts. These skills ensure customer satisfaction, promote brand loyalty, and contribute to the overall success of the organization.

How does a customer service professional typically collaborate with other departments to resolve complex customer issues?

Customer Service Professionals frequently work with departments such as technical support, billing, and sales to resolve customer concerns that require specialized knowledge. When a customer’s issue extends beyond standard procedures, clear communication and teamwork are crucial to ensure timely and accurate solutions. Professionals in this role often act as the liaison, relaying customer feedback and coordinating with colleagues to address root causes. This collaboration not only helps resolve individual cases but also contributes to improving products and services overall.

What is the difference between Customer Service Professional vs Customer Support Specialist?

AspectCustomer Service ProfessionalCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; technical or product-specific training
Work EnvironmentCall centers, retail, officesTechnical support centers, online chat, call centers
Employer & IndustryRetail, hospitality, telecom, bankingIT, software, electronics, telecom
Common Search IntentCustomer service roles, customer interactionTechnical support, troubleshooting, product assistance

Customer Service Professionals focus on general customer interactions, inquiries, and service issues across various industries. Customer Support Specialists typically handle technical problems, troubleshooting, and product-specific questions, often requiring technical knowledge. Both roles involve assisting customers but differ in technical complexity and focus areas.

What types of jobs fall under customer service?

Customer service jobs include roles such as customer service representatives, call center agents, support specialists, and client service managers. These positions typically involve assisting customers via phone, email, or chat, and often require good communication skills and familiarity with customer management tools. They can be found in various industries like retail, healthcare, finance, and technology.
More about Customer Service Professional jobs

What are the most commonly searched types of Customer Service jobs in Springville, UT?

The most popular types of Customer Service jobs in Springville, UT are:

What cities near Springville, UT are hiring for Customer Service Professional jobs?

Cities near Springville, UT with the most Customer Service Professional job openings:

Customer Service Professional jobs near you
Infographic showing various Customer Service Professional job openings in Springville, UT as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 28% Part Time, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $32,859 per year, or $15.8 per hour.

Pharmacy Customer Service

Red Rock Pharmacy

Springville, UT • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Red Rock Pharmacy rating

7.4

Company rating: 7.4 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

34th of 113 rated pharmacies

Job description

Red Rock Home Pharmacy is looking for a Customer Service Representative for our Springville, UT location.

  • Answer inbound and place outbound calls in a courteous, professional, and timely manner.
  • Assist patients, caregivers, healthcare facilities, and providers with prescription inquiries, refill requests, order status, and general pharmacy questions.
  • Accurately collect and verify patient demographics, insurance information, and prescription details.
  • Coordinate with pharmacists, pharmacy technicians, prescribers, and healthcare facilities to ensure timely resolution of customer needs.
  • Document all customer interactions accurately and maintain complete records within the pharmacy management system.
  • Resolve customer concerns by researching issues and providing prompt, accurate, and compassionate solutions.
  • Process prescription refill requests and route clinical questions to the pharmacist when appropriate.
  • Maintain strict compliance with HIPAA regulations and protect the confidentiality of patient health information.
  • Meet established performance standards for quality, productivity, and customer satisfaction while delivering exceptional service.
  • Perform other administrative and customer service duties as assigned to support daily pharmacy operations.

Our Benefits

  • Generous paid time off (PTO).
  • Highly competitive compensation.
  • 401(k) retirement plan.
  • Health, dental, and vision insurance, along with life insurance, AD&D, and short-term disability coverage.
  • Access to a vast network of people, information, and resources to support your professional growth and career development.

Equal Employment Opportunity

Diversity creates a healthier atmosphere: Red Rock Pharmacy is an Equal Employment Opportunity/Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

  • Excellent organizational and time management skills.
  • Previous customer service experience preferred.
  • Strong active listening, interpersonal, and communication skills.
  • Friendly, professional, and patient-focused attitude.
  • Proficient in basic computer applications and data entry.
  • Ability to communicate effectively, both verbally and in writing.
  • Must be at least 18 years of age.

What Red Rock Pharmacy employees say

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