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Customer Service Professional Jobs in Roxboro, NC

gpac

Customer Service Representative

Rougemont, NC · On-site

$10.75 - $14.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

The Customer Service Representative will serve as the primary point of contact for customers ... Opportunities for professional development and career growth. All qualified applicants will receive ...

Ferraro Foods

Customer Service Representative

Mebane, NC · On-site

$16.50 - $18/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Handle inbound and transferred calls, addressing customer inquiries professionally * Respond to questions regarding products, pricing, delivery, and services * Support Sales Representatives and ...

Creature Comforts Inn

Customer Service Representative

Durham, NC

$15.50 - $21/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

We are seeking a Customer Service Representative to work directly with our clients and their pets ... You will have the opportunity to learn and grow as a professional. While at Creature Comforts Inn ...

Liveops

Remote Customer Service Agent

Durham, NC · Remote

$15 - $20/hr

Assess customer needs and resolve inquiries efficiently and professionally. Requirements * Minimum 1 year of phone-based customer service experience. * Strong verbal and written communication skills.

PLS

Overnight Customer Service Representative

Durham, NC · On-site

$15.50 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Representatives (CSRs) are the primary point of contact with our customers. They ... Professional appearance and demeanor * Must be honest and have integrity * Able to work flexible ...

PLS

Overnight Customer Service Representative

Durham, NC · On-site

$15.50 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Representatives (CSRs) are the primary point of contact with our customers. They ... Professional appearance and demeanor * Must be honest and have integrity * Able to work flexible ...

PLS

Overnight Customer Service Representative

Durham, NC · On-site

$15.50 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Representatives (CSRs) are the primary point of contact with our customers. They ... Professional appearance and demeanor * Must be honest and have integrity * Able to work flexible ...

PLS

Overnight Customer Service Representative

Durham, NC · On-site

$15.50 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Representatives (CSRs) are the primary point of contact with our customers. They ... Professional appearance and demeanor * Must be honest and have integrity * Able to work flexible ...

PLS

Overnight Customer Service Representative

Durham, NC

$15.50 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Representatives (CSRs) are the primary point of contact with our customers. They ... Professional appearance and demeanor * Must be honest and have integrity * Able to work flexible ...

PLS

Overnight Customer Service Representative

Durham, NC · On-site

$15.50 - $21/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Customer Service Representatives (CSRs) are the primary point of contact with our customers. They ... Professional appearance and demeanor * Must be honest and have integrity * Able to work flexible ...

Pearson

Advanced Associate, Customer Service

Durham, NC · Hybrid

$17.75/hr

You will deliver services and information to customers in a professional, accurate, and timely manner via a variety of communication channels while utilizing multiple computer applications. This is a ...

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Showing results 21-40

All JobsCustomer Service Professional JobsCustomer Service Professional Jobs in Roxboro, NC

Customer Service Professional information

See Roxboro, NC salary details

$8

$14

$23

How much do customer service professional jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for customer service professional in Roxboro, NC is $14.94, according to ZipRecruiter salary data. Most workers in this role earn between $12.69 and $16.06 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Professional vs Customer Support Specialist?

AspectCustomer Service ProfessionalCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; technical or product-specific training
Work EnvironmentCall centers, retail, officesTechnical support centers, online chat, call centers
Employer & IndustryRetail, hospitality, telecom, bankingIT, software, electronics, telecom
Common Search IntentCustomer service roles, customer interactionTechnical support, troubleshooting, product assistance

Customer Service Professionals focus on general customer interactions, inquiries, and service issues across various industries. Customer Support Specialists typically handle technical problems, troubleshooting, and product-specific questions, often requiring technical knowledge. Both roles involve assisting customers but differ in technical complexity and focus areas.

What types of jobs fall under customer service?

Customer service jobs include roles such as customer service representatives, call center agents, support specialists, and client service managers. These positions typically involve assisting customers via phone, email, or chat, and often require good communication skills and familiarity with customer management tools.

What is a customer service professional?

Customer Service Professionals are individuals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They often work via phone, email, chat, or in person, aiming to ensure customer satisfaction and build positive relationships. Their role is crucial in maintaining a company's reputation and retaining customers by delivering effective and empathetic support.

How does a customer service professional typically collaborate with other departments to resolve complex customer issues?

Customer Service Professionals frequently work with departments such as technical support, billing, and sales to resolve customer concerns that require specialized knowledge. When a customer’s issue extends beyond standard procedures, clear communication and teamwork are crucial to ensure timely and accurate solutions. Professionals in this role often act as the liaison, relaying customer feedback and coordinating with colleagues to address root causes. This collaboration not only helps resolve individual cases but also contributes to improving products and services overall.

What are the key skills and qualifications needed to thrive as a customer service professional?

To thrive as a Customer Service Professional, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and ticketing platforms is often required. Patience, empathy, and adaptability help professionals excel in managing diverse customer needs and resolving conflicts. These skills ensure customer satisfaction, promote brand loyalty, and contribute to the overall success of the organization.
More about Customer Service Professional jobs

What are the most commonly searched types of Customer Service jobs in Roxboro, NC?

The most popular types of Customer Service jobs in Roxboro, NC are:

What cities near Roxboro, NC are hiring for Customer Service Professional jobs?

Cities near Roxboro, NC with the most Customer Service Professional job openings:

Customer Service Professional jobs near you
Infographic showing various Customer Service Professional job openings in Roxboro, NC as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 4% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $31,081 per year, or $14.9 per hour.

Customer Service Representative

gpac

Rougemont, NC • On-site

$10.75 - $14.75/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

Job Description
Company Overview: Our client, a leading waste management company, is looking for a friendly and dedicated Customer Service Representative to join their team. The company is committed to providing excellent waste collection and recycling services, and the Customer Service Representative plays a vital role in ensuring customer satisfaction and maintaining strong client relationships.
Job Summary: The Customer Service Representative will serve as the primary point of contact for customers, handling inquiries, processing orders, and resolving any issues related to waste collection services. This role requires excellent communication skills, a customer-first mindset, and the ability to manage multiple tasks efficiently. The ideal candidate will have experience in customer service, preferably in the waste management or logistics industry.
Key Responsibilities:
  • Customer Interaction: Respond to customer inquiries via phone, email, and chat, providing accurate information about services, billing, and other inquiries.
  • Order Processing: Enter and process customer orders for waste collection services, ensuring all details are correct and that orders are fulfilled on time.
  • Issue Resolution: Handle customer complaints and issues, working to resolve them quickly and effectively, and escalating to the Customer Service Manager when necessary.
  • Account Management: Update and maintain customer account information, including contact details, service preferences, and payment methods.
  • Billing Support: Assist customers with billing questions, discrepancies, and payment processing, coordinating with the billing department as needed.
  • Service Coordination: Work closely with the operations and dispatch teams to ensure smooth service delivery and timely resolution of service issues.
  • Follow-Up: Conduct follow-up calls and emails to ensure customer satisfaction and address any further concerns.
  • Reporting: Document all customer interactions, issues, and resolutions in the company’s CRM system, providing reports to the Customer Service Manager as required.
  • Continuous Improvement: Provide feedback to management on recurring customer issues or suggestions for improving customer service processes.
Qualifications:
  • Experience: Minimum of 1-2 years of experience in customer service, preferably in the waste management, logistics, or a related industry.
  • Education: High school diploma or equivalent required; additional training or certification in customer service is a plus.
  • Skills:
    • Strong communication and interpersonal skills.
    • Excellent problem-solving abilities and attention to detail.
    • Ability to manage multiple tasks and prioritize effectively.
    • Proficient in using CRM software and other customer service tools.
    • A customer-centric attitude with a focus on delivering exceptional service.
  • Work Environment: Ability to work in a fast-paced environment, handling a high volume of customer interactions.
Benefits:
  • Competitive salary with potential for bonuses.
  • Health, dental, and vision insurance.
  • 401(k) plan with company match.
  • Paid time off and holidays.
  • Opportunities for professional development and career growth.

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.
GPAC logo

About GPAC

Sourced by ZipRecruiter

GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Sioux Falls, SD, US

Year founded

1990

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