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Customer Service Professional Jobs in Roxboro, NC

PLS

Overnight Customer Service Representative

Durham, NC · On-site

$15.50 - $21/hr

Customer Service Representatives (CSRs) are the primary point of contact with our customers. They ... Professional appearance and demeanor * Must be honest and have integrity * Able to work flexible ...

PLS

Overnight Customer Service Representative

Durham, NC · On-site

$15.50 - $21/hr

Customer Service Representatives (CSRs) are the primary point of contact with our customers. They ... Professional appearance and demeanor * Must be honest and have integrity * Able to work flexible ...

PLS

Overnight Customer Service Representative

Durham, NC · On-site

$15.50 - $21/hr

Customer Service Representatives (CSRs) are the primary point of contact with our customers. They ... Professional appearance and demeanor * Must be honest and have integrity * Able to work flexible ...

PLS

Overnight Customer Service Representative

Durham, NC · On-site

$15.50 - $21/hr

Customer Service Representatives (CSRs) are the primary point of contact with our customers. They ... Professional appearance and demeanor * Must be honest and have integrity * Able to work flexible ...

PLS

Overnight Customer Service Representative

Durham, NC · On-site

$15.50 - $21/hr

Customer Service Representatives (CSRs) are the primary point of contact with our customers. They ... Professional appearance and demeanor * Must be honest and have integrity * Able to work flexible ...

PLS

Overnight Customer Service Representative

Durham, NC · On-site

$15.50 - $21/hr

Customer Service Representatives (CSRs) are the primary point of contact with our customers. They ... Professional appearance and demeanor * Must be honest and have integrity * Able to work flexible ...

Pearson

Advanced Associate, Customer Service

Durham, NC · Hybrid

$17.75/hr

You will deliver services and information to customers in a professional, accurate and timely manner via a variety of communication channels while utilizing multiple computer applications. This is a ...

Pearson

Advanced Associate, Customer Service

Durham, NC · Hybrid

$17.75/hr

You will deliver services and information to customers in a professional, accurate, and timely manner via a variety of communication channels while utilizing multiple computer applications. This is a ...

Pearson

Advanced Associate, Customer Service

Durham, NC · On-site

$17.75/hr

You will deliver services and information to customers in a professional, accurate, and timely manner via a variety of communication channels while utilizing multiple computer applications. This is a ...

Pearson

Advanced Associate, Customer Service

Durham, NC · On-site

$17.75/hr

You will deliver services and information to customers in a professional, accurate and timely manner via a variety of communication channels while utilizing multiple computer applications. This is a ...

Dollar Tree

Customer Service Associate I

Durham, NC · On-site

$14 - $19.25/hr

Ensure a positive, safe, and respectful environment while maintaining professional and friendly ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollartree

Customer Service Associate I

Durham, NC · On-site

$14 - $19.25/hr

Ensure a positive, safe, and respectful environment while maintaining professional and friendly ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

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Showing results 21-40

All JobsCustomer Service Professional JobsCustomer Service Professional Jobs in Roxboro, NC

Customer Service Professional information

See Roxboro, NC salary details

$8

$14

$23

How much do customer service professional jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for customer service professional in Roxboro, NC is $14.94, according to ZipRecruiter salary data. Most workers in this role earn between $12.69 and $16.06 per hour, depending on experience, location, and employer.

What is a customer service professional?

Customer Service Professionals are individuals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They often work via phone, email, chat, or in person, aiming to ensure customer satisfaction and build positive relationships. Their role is crucial in maintaining a company's reputation and retaining customers by delivering effective and empathetic support.

What are the key skills and qualifications needed to thrive as a customer service professional?

To thrive as a Customer Service Professional, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and ticketing platforms is often required. Patience, empathy, and adaptability help professionals excel in managing diverse customer needs and resolving conflicts. These skills ensure customer satisfaction, promote brand loyalty, and contribute to the overall success of the organization.

How does a customer service professional typically collaborate with other departments to resolve complex customer issues?

Customer Service Professionals frequently work with departments such as technical support, billing, and sales to resolve customer concerns that require specialized knowledge. When a customer’s issue extends beyond standard procedures, clear communication and teamwork are crucial to ensure timely and accurate solutions. Professionals in this role often act as the liaison, relaying customer feedback and coordinating with colleagues to address root causes. This collaboration not only helps resolve individual cases but also contributes to improving products and services overall.

What is the difference between Customer Service Professional vs Customer Support Specialist?

AspectCustomer Service ProfessionalCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; technical or product-specific training
Work EnvironmentCall centers, retail, officesTechnical support centers, online chat, call centers
Employer & IndustryRetail, hospitality, telecom, bankingIT, software, electronics, telecom
Common Search IntentCustomer service roles, customer interactionTechnical support, troubleshooting, product assistance

Customer Service Professionals focus on general customer interactions, inquiries, and service issues across various industries. Customer Support Specialists typically handle technical problems, troubleshooting, and product-specific questions, often requiring technical knowledge. Both roles involve assisting customers but differ in technical complexity and focus areas.

What types of jobs fall under customer service?

Customer service jobs include roles such as customer service representatives, call center agents, support specialists, and client service managers. These positions typically involve assisting customers via phone, email, or chat, and often require good communication skills and familiarity with customer management tools. They can be found in various industries like retail, healthcare, finance, and technology.
More about Customer Service Professional jobs

What are the most commonly searched types of Customer Service jobs in Roxboro, NC?

The most popular types of Customer Service jobs in Roxboro, NC are:

What cities near Roxboro, NC are hiring for Customer Service Professional jobs?

Cities near Roxboro, NC with the most Customer Service Professional job openings:

Customer Service Professional jobs near you
Infographic showing various Customer Service Professional job openings in Roxboro, NC as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $31,081 per year, or $14.9 per hour.

Part-Time Customer Service Representative

Animal Protection Society of Durham

Durham, NC • On-site

$18 - $19/hr

Part-time

Re-posted 6 days ago

Key responsibilities

  • Assist visitors, adopters, foster families, volunteers, and pet owners by answering inquiries and providing support.

  • Help families find and adopt pets, and assist pet owners with reclaiming lost animals.

  • Collaborate with shelter teams and support shelter operations, including maintaining records and processing transactions.

Job description

JOIN THE APS TEAM!
PART-TIME CUSTOMER SERVICE REPRESENTATIVE
Animal Protection Society of Durham (APS)
Durham, NC
Do you love helping people as much as you love helping animals?
The Animal Protection Society of Durham is looking for a compassionate, energetic, and customer-focused Part-Time Customer Service Representative to join our Lifesaving Programs team. This is more than a front desk position—it's an opportunity to make a direct impact on the lives of animals and the people who care for them.
As the first point of contact for visitors, adopters, foster families, volunteers, and pet owners, you will play a critical role in creating positive experiences while supporting APS's mission of protecting and improving the lives of animals in our community.
WHAT YOU'LL DO:
  • Help families find their new best friend through the adoption process.
  • Assist pet owners with reclaiming lost pets.
  • Answer phones, emails, and visitor inquiries with professionalism and compassion.
  • Provide education on responsible pet ownership and available community resources.
  • Maintain accurate records and process transactions.
  • Collaborate with Animal Care, Medical, Behavior, and Volunteer teams to support shelter operations.
  • Assist with special events, promotions, and community outreach efforts.

WHAT WE'RE LOOKING FOR:
  • Exceptional customer service and communication skills.
  • Ability to remain calm and professional in fast-paced or emotionally sensitive situations.
  • Strong organizational and multitasking abilities.
  • Passion for animal welfare and helping people.
  • Attention to detail and accurate data entry skills.
  • Positive, team-oriented attitude.

PREFERRED QUALIFICATIONS:
  • Previous animal shelter, veterinary, rescue, or animal welfare experience.
  • Bilingual candidates strongly encouraged to apply.
  • Experience with Chameleon or similar shelter management software.
  • Knowledge of animal behavior and positive reinforcement practices.

REQUIREMENTS:
  • High School Diploma or GED required.
  • Ability to lift up to 40 pounds.
  • Ability to handle animals of varying sizes and temperaments.
  • Ability to stand for extended periods and work in a busy shelter environment.
  • Availability to work weekends and flexible schedules based on operational needs.

WHY APS?
At APS, every day brings an opportunity to save lives, support families, and strengthen our community. We are a team of dedicated professionals, volunteers, and animal advocates who work together to create positive outcomes for animals in need.
If you are passionate about animals, enjoy helping people, and thrive in a mission-driven environment, we'd love to hear from you!
Apply today and help make a difference—one animal, one family, and one community at a time.
Animal Protection Society of Durham
2117 E. Club Blvd.
Durham, NC 27704
APS of Durham is an Equal Opportunity Employer and is committed to creating an inclusive workplace for all employees and applicants.