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Customer Service Professional Jobs in Trinity, NC

JP Thomas Company

Customer Service Professional

High Point, NC · On-site

$13.75 - $17.50/hr

Customer Service Professional Are you looking for a company that invests in their employees and provides proper training for career advancement? If so, Thomas Tire & Automotive is seeking a Customer ...

JP Thomas Company

Customer Service Professional

Asheboro, NC · On-site

$13.50 - $17.25/hr

Customer Service Professional Are you looking for a company that invests in their employees and provides proper training for career advancement? If so, Thomas Tire & Automotive is seeking a Customer ...

hawx

Seasonal Service Professional

Greensboro, NC · On-site

$20/hr

Job Summary We are seeking to hire a talented Seasonal Service Professional who will inspect and ... Address and alleviate customer concerns and pest related issues by using integrated pest management ...

Ogburnstation Meat Market

Customer Service

Winston Salem, NC · On-site

$14.75 - $20/hr

Greet and assist customers in a friendly, professional manner at the counter and throughout the ... Previous customer service, retail, or food service experience preferred Strong communication and ...

Dollartree

customer service

Winston Salem, NC · On-site

$13.50 - $18.50/hr

Ensure a positive, safe, and respectful environment while maintaining professional and friendly ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Family Dollar

customer service

Winston Salem, NC · On-site

$13.50 - $18.50/hr

Ensure a positive, safe, and respectful environment while maintaining professional and friendly ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Dollar Tree

customer service

Winston Salem, NC · On-site

$13.50 - $18.50/hr

Ensure a positive, safe, and respectful environment while maintaining professional and friendly ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

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All JobsCustomer Service Professional JobsCustomer Service Professional Jobs in Trinity, NC

Customer Service Professional information

See Trinity, NC salary details

$8

$14

$22

How much do customer service professional jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for customer service professional in Trinity, NC is $14.90, according to ZipRecruiter salary data. Most workers in this role earn between $12.64 and $16.01 per hour, depending on experience, location, and employer.

What is a customer service professional?

Customer Service Professionals are individuals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They often work via phone, email, chat, or in person, aiming to ensure customer satisfaction and build positive relationships. Their role is crucial in maintaining a company's reputation and retaining customers by delivering effective and empathetic support.

What are the key skills and qualifications needed to thrive as a customer service professional?

To thrive as a Customer Service Professional, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and ticketing platforms is often required. Patience, empathy, and adaptability help professionals excel in managing diverse customer needs and resolving conflicts. These skills ensure customer satisfaction, promote brand loyalty, and contribute to the overall success of the organization.

How does a customer service professional typically collaborate with other departments to resolve complex customer issues?

Customer Service Professionals frequently work with departments such as technical support, billing, and sales to resolve customer concerns that require specialized knowledge. When a customer’s issue extends beyond standard procedures, clear communication and teamwork are crucial to ensure timely and accurate solutions. Professionals in this role often act as the liaison, relaying customer feedback and coordinating with colleagues to address root causes. This collaboration not only helps resolve individual cases but also contributes to improving products and services overall.

What is the difference between Customer Service Professional vs Customer Support Specialist?

AspectCustomer Service ProfessionalCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; technical or product-specific training
Work EnvironmentCall centers, retail, officesTechnical support centers, online chat, call centers
Employer & IndustryRetail, hospitality, telecom, bankingIT, software, electronics, telecom
Common Search IntentCustomer service roles, customer interactionTechnical support, troubleshooting, product assistance

Customer Service Professionals focus on general customer interactions, inquiries, and service issues across various industries. Customer Support Specialists typically handle technical problems, troubleshooting, and product-specific questions, often requiring technical knowledge. Both roles involve assisting customers but differ in technical complexity and focus areas.

What types of jobs fall under customer service?

Customer service jobs include roles such as customer service representatives, call center agents, support specialists, and client service managers. These positions typically involve assisting customers via phone, email, or chat, and often require good communication skills and familiarity with customer management tools. They can be found in various industries like retail, healthcare, finance, and technology.
More about Customer Service Professional jobs

What are the most commonly searched types of Customer Service jobs in Trinity, NC?

The most popular types of Customer Service jobs in Trinity, NC are:

What cities near Trinity, NC are hiring for Customer Service Professional jobs?

Cities near Trinity, NC with the most Customer Service Professional job openings:

Customer Service Professional jobs near you
Infographic showing various Customer Service Professional job openings in Trinity, NC as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $30,992 per year, or $14.9 per hour.

Customer Service Professional

JP Thomas Company

High Point, NC • On-site

$13.75 - $17.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Customer Service Professional

Are you looking for a company that invests in their employees and provides proper training for career advancement? If so, Thomas Tire & Automotive is seeking a Customer Service Professional who will demonstrate integrity in all interactions and build lasting relationships with our customers by providing unparalleled service.

Benefits

  • Up to 4 weeks of vacation/paid time off
  • Paid holidays (8 days)
  • Performance based bonuses
  • 75% Employer paid medical, dental, & vision insurance
  • $25,000 of life insurance per employee
  • Supplemental benefits (long-term, short-term, accident, etc.)
  • 401(k) retirement plan with company match
  • Monday-Friday, 8am-5pm
  • Career path & advancement opportunities
  • In-house training program
  • Discounts on tires & automotive services
  • Company supplied tools
  • Paid weekly

Basic Responsibilities

  • Greet customers in a friendly and timely manner
  • Answer incoming calls
  • Schedule appointments for service and maintenance
  • Listen and document customer requests on work order
  • Consult with technician about customer's vehicle needs
  • Determine cost of replacement parts and/or labor
  • Generate and enter itemized estimate on work order
  • Provide and explain estimate to customers
  • Advise customers on necessary or recommended service(s)
  • Review and send Digital Vehicle Inspection to customers
  • Review services performed and warranties with customers
  • Check out customer and thank them for their business

Requirements

  • Excellent communication and customer service skills
  • Must be able to manage a fast-paced work environment
  • Professional, well-groomed appearance
  • Must have valid driver's license

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