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Customer Service Professional Jobs in Rosenberg, TX

Pep Boys

Lead Customer Service Advisor

Houston, TX · On-site

$11 - $18/hr

This role is designed for a high-performing service professional who combines strong customer focus, leadership presence, and operational accountability. The CSL supports daily service center ...

Family Dollar

customer service

Cypress, TX · On-site

$12.75 - $17.50/hr

Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver ... maintaining professional and friendly interactions with customers, associates, and leaders ...

Dollar Tree

customer service

Katy, TX · On-site

$13.25 - $18.25/hr

Ensure a positive, safe, and respectful environment while maintaining professional and friendly ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Family Dollar

customer service

Cypress, TX · On-site

$12.50 - $17.25/hr

Ensure a positive, safe, and respectful environment while maintaining professional and friendly ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Auto Fit Inc

CUSTOMER SERVICE

Houston, TX · On-site

Responds to all inquiries and requests in a timely and professional manner. * Understands and ... Customer Service Qualifications: * High School Diploma/GED equivalent required. * Bilingual, in ...

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Showing results 21-40

All JobsCustomer Service Professional JobsCustomer Service Professional Jobs in Rosenberg, TX

Customer Service Professional information

See Rosenberg, TX salary details

$9

$15

$23

How much do customer service professional jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for customer service professional in Rosenberg, TX is $15.16, according to ZipRecruiter salary data. Most workers in this role earn between $12.88 and $16.30 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Professional vs Customer Support Specialist?

AspectCustomer Service ProfessionalCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; technical or product-specific training
Work EnvironmentCall centers, retail, officesTechnical support centers, online chat, call centers
Employer & IndustryRetail, hospitality, telecom, bankingIT, software, electronics, telecom
Common Search IntentCustomer service roles, customer interactionTechnical support, troubleshooting, product assistance

Customer Service Professionals focus on general customer interactions, inquiries, and service issues across various industries. Customer Support Specialists typically handle technical problems, troubleshooting, and product-specific questions, often requiring technical knowledge. Both roles involve assisting customers but differ in technical complexity and focus areas.

What types of jobs fall under customer service?

Customer service jobs include roles such as customer service representatives, call center agents, support specialists, and client service managers. These positions typically involve assisting customers via phone, email, or chat, and often require good communication skills and familiarity with customer management tools.

What is a customer service professional?

Customer Service Professionals are individuals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They often work via phone, email, chat, or in person, aiming to ensure customer satisfaction and build positive relationships. Their role is crucial in maintaining a company's reputation and retaining customers by delivering effective and empathetic support.

How does a customer service professional typically collaborate with other departments to resolve complex customer issues?

Customer Service Professionals frequently work with departments such as technical support, billing, and sales to resolve customer concerns that require specialized knowledge. When a customer’s issue extends beyond standard procedures, clear communication and teamwork are crucial to ensure timely and accurate solutions. Professionals in this role often act as the liaison, relaying customer feedback and coordinating with colleagues to address root causes. This collaboration not only helps resolve individual cases but also contributes to improving products and services overall.

What are the key skills and qualifications needed to thrive as a customer service professional?

To thrive as a Customer Service Professional, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and ticketing platforms is often required. Patience, empathy, and adaptability help professionals excel in managing diverse customer needs and resolving conflicts. These skills ensure customer satisfaction, promote brand loyalty, and contribute to the overall success of the organization.
More about Customer Service Professional jobs
What are the most commonly searched types of Customer Service jobs in Rosenberg, TX? The most popular types of Customer Service jobs in Rosenberg, TX are:
What cities near Rosenberg, TX are hiring for Customer Service Professional jobs? Cities near Rosenberg, TX with the most Customer Service Professional job openings:
Customer Service Professional jobs near you
Infographic showing various Customer Service Professional job openings in Rosenberg, TX as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 21% Part Time, and 2% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $31,526 per year, or $15.2 per hour.

CSR / Customer Experience Rep

Fix Auto Houston

Houston, TX

$18 - $22/hr

Full-time

Retirement, PTO

Re-posted 12 days ago

Job description

Who We Are
Fix Auto Houston is one of Houston's premier collision repair shops. We do approximately $6M in annual repairs and we take pride in doing the job right — for the vehicle and for the customer. We're growing and we need someone who can own the customer experience from the first call to the final review.

Who We're Looking For
You are an experienced customer service professional who knows how to make people feel taken care of. You follow through without being asked. You remember names. You check in before someone has to ask. You genuinely care whether someone had a good experience — and it shows in everything you do.

This is not an entry-level position. This is not a receptionist role. This is the voice and face of our shop — and we need someone who has done this before and done it well.

If you have less than 3 years of direct, in-person customer-facing experience, have worked primarily remote, or have had difficulty maintaining long-term employment, this role is not the right fit.

What You'll Own

  • Answer inbound calls and convert them into booked estimate appointments
  • Follow up with every lead that doesn't book on first contact
  • Keep customers updated throughout their repair — proactively, not reactively
  • Follow up on unsold estimates and unconverted leads
  • Coordinate photo and video updates with the production team
  • Manage review requests at every vehicle delivery
  • Process retail customer payments
  • Maintain accurate customer notes and follow-up schedules in our system
  • Be the bridge between the shop floor and the customer

What We Require

  • Minimum 3 years in a high-volume, in-person customer-facing role — hospitality, medical front office, automotive BDC, or retail management
  • Confident and professional phone presence — this is a phone-heavy role and comfort on calls is non-negotiable
  • Comfortable with CRM tools, texting platforms, and basic technology
  • Organized, self-directed, and accountable without daily supervision
  • Able to work on-site Monday through Friday — this is not a remote or hybrid position
  • Bilingual English/Spanish is a strong plus in our market

What You'll Earn

  • Base: $18–$22/hr depending on experience
  • Performance bonus tied to booked estimates, Google review volume, and retail customer development
  • PTO after one year of service
  • 401k with match after 180 days through ADP
  • Stable schedule, strong team culture, long-term opportunity for the right person

Apply