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Customer Service Professional Jobs in Merced, CA

Customer Service Specialist

Merced, CA · On-site

$16.90 - $17.50/hr

As a Customer Service Specialist on our student salon floor, you will be the face of our ... Greet and welcome salon clients in a friendly and professional manner, creating a positive first ...

Customer Service Specialist

Merced, CA · On-site

$16.90 - $17.50/hr

As a Customer Service Specialist on our student salon floor, you will be the face of our ... Greet and welcome salon clients in a friendly and professional manner, creating a positive first ...

Customer Service Specialist

Merced, CA · On-site

$16.90 - $17.50/hr

As a Customer Service Specialist on our student salon floor, you will be the face of our ... Greet and welcome salon clients in a friendly and professional manner, creating a positive first ...

Customer Service Specialist

Merced, CA · On-site

$16.90 - $17.50/hr

As a Customer Service Specialist on our student salon floor, you will be the face of our ... Greet and welcome salon clients in a friendly and professional manner, creating a positive first ...

Customer Service Manager

Firebaugh, CA · On-site

$70K - $71K/yr

... professional boundaries & coaching & mentoring staff, especially in sales activities. * Ensure ... Customer Service Managers are eligible for promotions based upon the approved level of the branch ...

Customer Service Manager

Firebaugh, CA · On-site

$70K - $71K/yr

... professional boundaries & coaching & mentoring staff, especially in sales activities. * Ensure ... Customer Service Managers are eligible for promotions based upon the approved level of the branch ...

Customer Service Manager

Firebaugh, CA · On-site

$70K - $71K/yr

... professional boundaries & coaching & mentoring staff, especially in sales activities. * Ensure ... Customer Service Managers are eligible for promotions based upon the approved level of the branch ...

Customer Service Associate

Livingston, CA · On-site

$15 - $20.75/hr

Ensure a positive, safe, and respectful environment while maintaining professional and friendly ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Customer Service Associate

Livingston, CA · On-site

$15 - $20.75/hr

Ensure a positive, safe, and respectful environment while maintaining professional and friendly ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Customer Service Associate

Turlock, CA · On-site

$15.25 - $21/hr

Ensure a positive, safe, and respectful environment while maintaining professional and friendly ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Customer Service Associate

Turlock, CA · On-site

$15.25 - $21/hr

Ensure a positive, safe, and respectful environment while maintaining professional and friendly ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

Customer Service Representative

Firebaugh, CA · On-site

$16.50 - $22.50/hr

Maintain courteous, professional contact with co-workers, customers, vendors, and community at ... Provide exceptional guest service. Be courteous, always greet and thank all customers while making ...

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Customer Service Professional information

See Merced, CA salary details

$10

$17

$27

How much do customer service professional jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for customer service professional in Merced, CA is $17.94, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.28 per hour, depending on experience, location, and employer.

What is a customer service professional?

Customer Service Professionals are individuals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They often work via phone, email, chat, or in person, aiming to ensure customer satisfaction and build positive relationships. Their role is crucial in maintaining a company's reputation and retaining customers by delivering effective and empathetic support.

What are the key skills and qualifications needed to thrive as a customer service professional?

To thrive as a Customer Service Professional, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and ticketing platforms is often required. Patience, empathy, and adaptability help professionals excel in managing diverse customer needs and resolving conflicts. These skills ensure customer satisfaction, promote brand loyalty, and contribute to the overall success of the organization.

How does a customer service professional typically collaborate with other departments to resolve complex customer issues?

Customer Service Professionals frequently work with departments such as technical support, billing, and sales to resolve customer concerns that require specialized knowledge. When a customer’s issue extends beyond standard procedures, clear communication and teamwork are crucial to ensure timely and accurate solutions. Professionals in this role often act as the liaison, relaying customer feedback and coordinating with colleagues to address root causes. This collaboration not only helps resolve individual cases but also contributes to improving products and services overall.

What is the difference between Customer Service Professional vs Customer Support Specialist?

AspectCustomer Service ProfessionalCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; technical or product-specific training
Work EnvironmentCall centers, retail, officesTechnical support centers, online chat, call centers
Employer & IndustryRetail, hospitality, telecom, bankingIT, software, electronics, telecom
Common Search IntentCustomer service roles, customer interactionTechnical support, troubleshooting, product assistance

Customer Service Professionals focus on general customer interactions, inquiries, and service issues across various industries. Customer Support Specialists typically handle technical problems, troubleshooting, and product-specific questions, often requiring technical knowledge. Both roles involve assisting customers but differ in technical complexity and focus areas.

What types of jobs fall under customer service?

Customer service jobs include roles such as customer service representatives, call center agents, support specialists, and client service managers. These positions typically involve assisting customers via phone, email, or chat, and often require good communication skills and familiarity with customer management tools. They can be found in various industries like retail, healthcare, finance, and technology.

What are the most commonly searched types of Customer Service jobs in Merced, CA?

The most popular types of Customer Service jobs in Merced, CA are:

What cities near Merced, CA are hiring for Customer Service Professional jobs?

Cities near Merced, CA with the most Customer Service Professional job openings:

Infographic showing various Customer Service Professional job openings in Merced, CA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 25% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,311 per year, or $17.9 per hour.

Customer Service Specialist

Milan Institute

Merced, CA • On-site

$16.90 - $17.50/hr

Full-time

Retirement

Posted 29 days ago


Milan Institute rating

7.1

Company rating: 7.1 out of 10

Based on 13 frontline employees who took The Breakroom Quiz

411th of 620 rated colleges and universities


Job description

Description:

We are currently seeking a skilled and enthusiastic Customer Service Specialist to join our team and contribute to the success of our student salon floor.


Position Overview:


As a Customer Service Specialist on our student salon floor, you will be the face of our institution, ensuring an exceptional customer experience for all salon clients. You will be vital in managing client appointments, providing excellent service, and supporting our students' learning and development. This position offers a unique opportunity to work in a dynamic and creative environment while assisting in shaping the next generation of beauty professionals.


Responsibilities:

  • Greet and welcome salon clients in a friendly and professional manner, creating a positive first impression.
  • Assist clients in scheduling appointments, managing their preferences, and addressing any inquiries or concerns.
  • Collaborate with salon instructors and students to coordinate and manage client bookings, ensuring efficient scheduling and smooth salon operations.
  • Provide exceptional customer service, attending to clients’ needs and preferences throughout their salon experience.
  • Maintain a clean and organized salon floor, including workstations, tools, and common areas, to ensure a professional and inviting atmosphere.
  • Handle client complaints or issues professionally and on time, working towards resolutions and maintaining client satisfaction.
  • Process payments and manage cash register transactions.
  • Promote salon services and special promotions to clients, encouraging repeat business and generating referrals.
  • Stay updated with industry trends, techniques, and product knowledge to provide knowledgeable recommendations to clients and students.
  • Assist with other administrative tasks and salon projects as needed.



Requirements:

Requirements:

  • High school diploma or equivalent is preferred. Additional education or training in customer service or hospitality is preferred.
  • Previous experience in a customer service role, preferably in the beauty or salon industry.
  • Strong interpersonal skills with the ability to communicate effectively and professionally with clients, students, and staff.
  • Excellent organizational skills and attention to detail in managing appointments and salon operations.
  • Enthusiasm for working with students and supporting their learning and development.
  • Ability to multitask, work in a fast-paced environment, and adapt to changing priorities.
  • Proficiency in using salon management software or booking systems is a plus.
  • Basic knowledge of cosmetology services, terminology, and beauty product brands.
  • Professional appearance and grooming standards to represent the institution and maintain a positive salon environment.
  • Flexibility to work evenings and weekends based on salon hours and client demands.

Company Benefits include a 401(k) retirement plan and Employee Stock Ownership Plan. Career advancement opportunities! An Equal Opportunity Employer.


If you're interested, Apply Now!


Milan Institute is a private post-secondary college and a leader in the Allied Health, Business, and Cosmetology fields. We invite you to visit our website at www.milaninstitute.edu to learn more about Milan Institute. You may visit the Milan Institute website at www.milaninstitute.edu for information on campus crime statistics.


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