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Virtual Customer Service Jobs in Merced, CA (NOW HIRING)

Dons Mobile Glass

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Customer Service Representative CSR

Merced, CA · On-site

$20 - $25/hr

The Customer Service Representative is responsible for providing excellent customer service for all customers by using in-depth knowledge of company products and programs. The CSR will process orders ...

Dons Mobile Glass

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Customer Service Representative (CSR)

Turlock, CA · On-site

$20 - $25/hr

The Customer Service Representative is responsible for providing excellent customer service for all customers by using in-depth knowledge of company products and programs. The CSR will process orders ...

Milan Institute

Customer Service Specialist

Merced, CA · On-site

$16.90 - $17.50/hr

As a Customer Service Specialist on our student salon floor, you will be the face of our institution, ensuring an exceptional customer experience for all salon clients. You will be vital in managing ...

Milan Institute

Customer Service Specialist

Merced, CA · On-site

$16.90 - $17.50/hr

As a Customer Service Specialist on our student salon floor, you will be the face of our institution, ensuring an exceptional customer experience for all salon clients. You will be vital in managing ...

Pizza Factory Inc

Part Time Customer Service

Atwater, CA · On-site

$16 - $22/hr

Schedule: Part-Time, including evenings and weekends Position Overview We're looking for friendly, reliable team members to provide excellent customer service and help create a fun experience for our ...

Milan Institute

Customer Service Specialist

Merced, CA · On-site

$16.90 - $17.50/hr

As a Customer Service Specialist on our student salon floor, you will be the face of our institution, ensuring an exceptional customer experience for all salon clients. You will be vital in managing ...

Circle K

Customer Service Representative

Los Banos, CA · On-site

$16.75 - $23/hr

Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your ...

Bellevue Bowl

Part Time Customer Service

Atwater, CA

$16.90 - $19/hr

Schedule: Part-Time, including evenings and weekends Position Overview We're looking for friendly, reliable team members to provide excellent customer service and help create a fun experience for our ...

Talent Group Inc

Customer Service Specialist

Turlock, CA · On-site

$22 - $27/hr

Customer Service Specialist Compensation: $22-$27 per hour DOE Employment Type: Direct Hire | Full-Time | Non-Exempt Schedule: Monday-Friday | 7:30 AM - 4:00 PM Location: Turlock, California Industry:

Fiesta Auto Insurance

Customer Service Agent

Merced, CA · On-site

$85K - $125K/yr

As a Customer Service Agent you will learn and quickly grow into an Insurance Agent. At Fiesta Auto Insurance G&P you will gain valuable skills, receive paid training and earn uncapped commission ...

Milan Institute

Customer Service Specialist

Merced, CA · On-site

$16.90 - $17.50/hr

As a Customer Service Specialist on our student salon floor, you will be the face of our institution, ensuring an exceptional customer experience for all salon clients. You will be vital in managing ...

Circle K

Customer Service Representative

Los Banos, CA

$16.75 - $23/hr

As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large ...

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All JobsCustomer Service JobsVirtual Customer Service JobsVirtual Customer Service Jobs in Merced, CA

Virtual Customer Service information

See Merced, CA salary details

$10

$17

$27

How much do virtual customer service jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for virtual customer service in Merced, CA is $17.94, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $19.28 per hour, depending on experience, location, and employer.

What is a virtual customer service?

A Virtual Customer Service job involves assisting customers remotely via phone, email, chat, or social media. Representatives handle inquiries, troubleshoot issues, and provide information about products or services. This role requires good communication skills, problem-solving abilities, and familiarity with company policies. Many companies offer flexible schedules, allowing employees to work from home. Reliable internet access and a quiet workspace are typically required for this position.

What is a typical workday like for a virtual customer service representative?

A typical workday for a Virtual Customer Service representative involves handling customer inquiries through phone, email, or chat, resolving issues, and processing orders or requests, all from a remote location. You’ll likely manage multiple conversations at once and use company systems to document interactions and follow up on open cases. Representatives often work scheduled shifts that can offer flexibility, with some roles including evenings or weekends. Collaboration with teammates and supervisors typically happens through online communication tools, ensuring you have support even in a virtual environment.

What are the key skills and qualifications needed to thrive in virtual customer service, and why are they important?

To thrive as a Virtual Customer Service representative, you need excellent communication skills, a customer-focused mindset, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and basic troubleshooting tools is often required. Strong problem-solving abilities, patience, and the ability to work independently in a remote environment are standout soft skills for this position. These skills and qualities are essential for providing efficient, personalized service and building customer loyalty in a virtual setting.

How to become a virtual customer service?

To become a virtual customer service representative, you typically need a high school diploma or equivalent, strong communication skills, and familiarity with customer service software or tools like live chat and CRM systems. Many employers also prefer prior experience in customer support and a reliable internet connection for remote work. Certifications in customer service or related fields can enhance your prospects.

What are the most commonly searched types of Customer Service jobs in Merced, CA?

The most popular types of Customer Service jobs in Merced, CA are:

What are popular job titles related to Virtual Customer Service jobs in Merced, CA?

For Virtual Customer Service jobs in Merced, CA, the most frequently searched job titles are:

What job categories do people searching Virtual Customer Service jobs in Merced, CA look for?

The top searched job categories for Virtual Customer Service jobs in Merced, CA are:

What cities near Merced, CA are hiring for Virtual Customer Service jobs?

Cities near Merced, CA with the most Virtual Customer Service job openings:

Virtual Customer Service jobs near you
Infographic showing various Virtual Customer Service job openings in Merced, CA as of August 2026, with employment types broken down into 100% Full Time. Highlights an 82% In-person, and 18% Remote job distribution, with an average salary of $37,311 per year, or $17.9 per hour.

Customer Service Representative CSR

Dons Mobile Glass

Merced, CA • On-site

$20 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 29 days ago

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Job description

Job Description:

The Customer Service Representative is responsible for providing excellent customer service for all customers by using in-depth knowledge of company products and programs. The CSR will process orders, handle incoming phone calls, prepare daily reports, order parts as needed while communicating effectively with team members and management. Our customer service team receives extensive training and industry knowledge covering a broad scope of automotive, residential, and commercial glass products. Don’s Mobile Glass has stores throughout the Central Valley including Modesto, Manteca, Turlock and Merced with our corporate office and warehouse located in Modesto. The CSR must be able to provide coverage and be ready to work in any one of our stores or the corporate office as needed.

Duties/Responsibilities:

  • Ability to handle high volume telephone calls
  • Attracts potential customers by answering product and service questions; suggesting information about other products and services
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
  • Handles all billing, daily invoicing and end of day processing for store
  • Contributes to team effort by accomplishing related results as needed
  • Prepare various reports by collecting and analyzing information
  • Must demonstrate company values including making a genuine effort to help our customers, finding answers to problems, taking accountability, following through with the task, and enjoying yourself along the way!
  • Other duties as assigned

Requirements:

  • Bilingual/Fluent in Spanish preferred
  • Excellent customer service potential
  • Strong communication skills
  • Computer skills that correspond to position needs
  • Must be able to adapt to a fast paced environment
  • Strong organizational skills
  • Ability to work flexible, full-time schedule (M-F) and rotating Saturdays
  • Ability to work out of any of our stores located in Modesto, Manteca or Turlock or the corporate office and take direction from various managers and senior staff
  • Non-smoking environment

Benefits Offered:

  • Medical Insurance
  • Dental/Vision Insurance
  • Group Life and AD&D Insurance
  • 401-K
  • Paid Holiday
  • Paid Vacation
  • Paid Sick Leave

Company Description

Don's Mobile Glass has 4 stores throughout the Central Valley including Modesto, Manteca, Turlock, and Merced. We are experts in automotive glass installation and repair, residential glass and commercial. We provide extensive training to those that want to learn the trade. We are customer oriented and enjoy giving back to the community. Established in 1960, we are a stable organization with many opportunities to advance.