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Customer Service Professional Jobs in Chicago Ridge, IL

NRG

Field Service Professional -Posen, IL

Posen, IL · On-site

$25.35 - $27.60/hr

We find purpose in proactively protecting and keeping our customers connected to home, no matter ... Field Service Technician/Professional Do you have the drive to succeed, the desire to grow your ...

NRG

Field Service Professional -Posen, IL

Posen, IL

$25.35 - $27.60/hr

We find purpose in proactively protecting and keeping our customers connected to home, no matter ... Field Service Technician/Professional Do you have the drive to succeed, the desire to grow your ...

King Heating Cooling and Plumbing

Be Seen First

Customer Service Representative CSR

Tinley Park, IL · On-site

$16 - $20/hr

At King Heating Cooling and Plumbing , we're known for our outstanding customer service. Since 1968 ... Positive and professional demeanor * Excellent written and verbal communication skills Please ...

SBM Management Services

Customer Service Rep

Chicago, IL · On-site

$15.50 - $16.50/hr

Present a professional appearance and conduct * Understand customer service and satisfaction * Understand reporting systems, and of the environment Qualification To perform this job successfully, an ...

SBM Management Services LP

Customer Service Rep

Chicago, IL · On-site

$15.50 - $16.50/hr

Present a professional appearance and conduct * Understand customer service and satisfaction * Understand reporting systems, and of the environment Qualification To perform this job successfully, an ...

SBM Management Services LP

Customer Service Rep

Chicago, IL · On-site

$15.50 - $16.50/hr

Present a professional appearance and conduct * Understand customer service and satisfaction * Understand reporting systems, and of the environment Qualification To perform this job successfully, an ...

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All JobsCustomer Service Professional JobsCustomer Service Professional Jobs in Chicago Ridge, IL

Customer Service Professional information

See Chicago Ridge, IL salary details

$10

$17

$26

How much do customer service professional jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for customer service professional in Chicago Ridge, IL is $17.33, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $18.65 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Professional vs Customer Support Specialist?

AspectCustomer Service ProfessionalCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; technical or product-specific training
Work EnvironmentCall centers, retail, officesTechnical support centers, online chat, call centers
Employer & IndustryRetail, hospitality, telecom, bankingIT, software, electronics, telecom
Common Search IntentCustomer service roles, customer interactionTechnical support, troubleshooting, product assistance

Customer Service Professionals focus on general customer interactions, inquiries, and service issues across various industries. Customer Support Specialists typically handle technical problems, troubleshooting, and product-specific questions, often requiring technical knowledge. Both roles involve assisting customers but differ in technical complexity and focus areas.

What types of jobs fall under customer service?

Customer service jobs include roles such as customer service representatives, call center agents, support specialists, and client service managers. These positions typically involve assisting customers via phone, email, or chat, and often require good communication skills and familiarity with customer management tools.

What is a customer service professional?

Customer Service Professionals are individuals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They often work via phone, email, chat, or in person, aiming to ensure customer satisfaction and build positive relationships. Their role is crucial in maintaining a company's reputation and retaining customers by delivering effective and empathetic support.

How does a customer service professional typically collaborate with other departments to resolve complex customer issues?

Customer Service Professionals frequently work with departments such as technical support, billing, and sales to resolve customer concerns that require specialized knowledge. When a customer’s issue extends beyond standard procedures, clear communication and teamwork are crucial to ensure timely and accurate solutions. Professionals in this role often act as the liaison, relaying customer feedback and coordinating with colleagues to address root causes. This collaboration not only helps resolve individual cases but also contributes to improving products and services overall.

What are the key skills and qualifications needed to thrive as a customer service professional?

To thrive as a Customer Service Professional, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and ticketing platforms is often required. Patience, empathy, and adaptability help professionals excel in managing diverse customer needs and resolving conflicts. These skills ensure customer satisfaction, promote brand loyalty, and contribute to the overall success of the organization.
More about Customer Service Professional jobs
What are the most commonly searched types of Customer Service jobs in Chicago Ridge, IL? The most popular types of Customer Service jobs in Chicago Ridge, IL are:
What cities near Chicago Ridge, IL are hiring for Customer Service Professional jobs? Cities near Chicago Ridge, IL with the most Customer Service Professional job openings:
Customer Service Professional jobs near you
Infographic showing various Customer Service Professional job openings in Chicago Ridge, IL as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 20% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,040 per year, or $17.3 per hour.

Field Service Professional -Posen, IL

NRG

Posen, IL • On-site

$25.35 - $27.60/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago

Job description

Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner and more connected future.

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.

Field Service Technician/Professional 

Do you have the drive to succeed, the desire to grow your career, and the people skills to connect? In this role, technical expertise meets sales opportunity. You will be the face of Vivint, installing cutting-edge smart home technology while proactively identifying and selling upgraded solutions to provide customers with total peace of mind. Vivint-named one ofForbe'sWorld's 50 Most Innovative Companies-is looking forField Service Techniciansto join our nationally recognized team. 

Why Technicians Choose Vivint: 

  • Total Compensation:Competitive hourly base pay +uncapped commissionand performance incentives. 

  • Comprehensive, Paid Training: Virtual & on-the-job training, as well as ongoing coaching & support from leaders & teammates who care about your success. 

  • Zero Commute:Take-home company vehicle and gas card for work use. We pay for your drive time to and from appointments-you clock in from your driveway. 

  • Work-Life Balance:4-day work weeks (4/10 schedule, includes Saturdays) to give you more time for what matters. 

  • Fully Equipped:We provide all tools, a cell phone, a tablet, and paid licensing required for job duties. 

  • The Perks:10 paid holidays, 2 weeks PTO, 401(k) with 6% match, an Employee Stock Purchase Program & employee pricing on Smart Home equipment. 

  • Adventure:Opportunity to earn a yearly company-paid incentive trip (plus one guest!). 

A Day in the Life: 

As a Field Professional, you are the ultimate smart home expert. Your day-to-day includes: 

  • Technical Excellence:Installing, servicing, and troubleshooting security cameras, smart locks, and home automation systems. 

  • Consultative Sales:Evaluating customer homes to recommend and sell equipment upgrades or service enhancements on-site. 

  • Customer Education:Training homeowners on how to use their new system to protect their families. 

  • Growth:Benefiting from consistent coaching and leadership training to move up within our national organization. 

What We're Looking For: 

We hire for attitude and train for skill. Whether you are an experienced technician or a sales pro looking for a hands-on change, we want to hear from you if you have: 

  • A Sales Mindset:Experience in retail, B2C sales, insurance, or service-based sales is a major plus. 

  • Customer First Attitude:Ability to act with integrity while building rapport with diverse customers. 

  • Technical Aptitude:Experience in cable/satellite install, pest control, construction, or solar is helpful but not required. 

  • Requirements:A valid driver's license and a good driving record; ability to successfully pass post-offer background investigation and licensing requirements per applicable law. 

Physical Requirements: 

  • Ability to lift and carry up to 45 lbs. 

  • Ability to climb ladders (up to 14 feet, including ability when carrying tools to meet weight capacity requirements for company-approved ladders, i.e. 375 lbs) and work in confined spaces like attics. 

  • Comfortable bending, kneeling, and standing for extended periods. 

Safety culture is strong at Vivint. Field Service technicians will conduct a safety analysis of every home to ensure a safe workplace for the technician and the customers. 

Ready to transform your career? Apply today to join the Vivint team! 

The base salary range for this position is: $25.35- $27.60 *The base salary range above represents the low and high end of the salary range for this position. Actual salaries will vary based on several factors including but not limited to location, experience, and performance. The range listed is just one component of the total compensation package for employees. Other rewards may include annual bonus, short- and long-term incentives, and program-specific awards. In addition the position may be eligible to participate in the benefits program which include, but are not limited to, medical, vision, dental, 401K, and flexible spending accounts. 

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

EEO is the Law Poster (The poster can be found at http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf)

Official description on file with Talent.

We support the use of AI tools to help you prepare for your interview (e.g., practicing responses, researching the role, or refining your resume). However, during interviews and assessments, we expect responses to reflect your own thinking, experience, and communication. Use of AI to generate or read answers in real time, complete assessments, or misrepresent your qualifications is not permitted and may impact your candidacy. 

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About NRG

Sourced by ZipRecruiter

At NRG, we're bringing the power of energy to people and organizations by putting customers at the center of everything we do. We generate electricity and provide energy solutions and natural gas to millions of customers through our diverse portfolio of retail brands. A Fortune 500 company, operating in the United States and Canada, NRG delivers innovative solutions while advocating for competitive energy markets and customer choice, working towards a sustainable energy future. More information is available at www.nrg.com. Connect with NRG on Facebook, LinkedIn and follow us on Twitter @nrgenergy.

Industry

Oil and coal products manufacturing

Company size

5,001 - 10,000 Employees

Headquarters location

Houston, TX, US

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