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Customer Service Professional Jobs in Michigan (NOW HIRING)

Edible Arrangements Franchise

$13.75 - $17.25/hr

Manages difficult customer situations in a calm and professional manner * Follows standards for ... Excellent customer service and communication skills * Demonstrated ability to sell and up-sell ...

Edible Arrangements Franchise

$13.75 - $17.50/hr

Manages difficult customer situations in a calm and professional manner * Follows standards for ... Excellent customer service and communication skills * Demonstrated ability to sell and up-sell ...

Edible Arrangements Franchise

$13.50 - $17.25/hr

Manages difficult customer situations in a calm and professional manner * Follows standards for ... Excellent customer service and communication skills * Demonstrated ability to sell and up-sell ...

Edible Arrangements Franchise

$13.50 - $17.25/hr

Manages difficult customer situations in a calm and professional manner * Follows standards for ... Excellent customer service and communication skills * Demonstrated ability to sell and up-sell ...

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Showing results 21-40

All JobsCustomer Service Professional JobsCustomer Service Professional Jobs in Michigan

Customer Service Professional information

See Michigan salary details

$8

$14

$22

How much do customer service professional jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for customer service professional in Michigan is $14.81, according to ZipRecruiter salary data. Most workers in this role earn between $12.55 and $15.91 per hour, depending on experience, location, and employer.

What is the difference between Customer Service Professional vs Customer Support Specialist?

AspectCustomer Service ProfessionalCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; technical or product-specific training
Work EnvironmentCall centers, retail, officesTechnical support centers, online chat, call centers
Employer & IndustryRetail, hospitality, telecom, bankingIT, software, electronics, telecom
Common Search IntentCustomer service roles, customer interactionTechnical support, troubleshooting, product assistance

Customer Service Professionals focus on general customer interactions, inquiries, and service issues across various industries. Customer Support Specialists typically handle technical problems, troubleshooting, and product-specific questions, often requiring technical knowledge. Both roles involve assisting customers but differ in technical complexity and focus areas.

What types of jobs fall under customer service?

Customer service jobs include roles such as customer service representatives, call center agents, support specialists, and client service managers. These positions typically involve assisting customers via phone, email, or chat, and often require good communication skills and familiarity with customer management tools.

What is a customer service professional?

Customer Service Professionals are individuals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They often work via phone, email, chat, or in person, aiming to ensure customer satisfaction and build positive relationships. Their role is crucial in maintaining a company's reputation and retaining customers by delivering effective and empathetic support.

How does a customer service professional typically collaborate with other departments to resolve complex customer issues?

Customer Service Professionals frequently work with departments such as technical support, billing, and sales to resolve customer concerns that require specialized knowledge. When a customer’s issue extends beyond standard procedures, clear communication and teamwork are crucial to ensure timely and accurate solutions. Professionals in this role often act as the liaison, relaying customer feedback and coordinating with colleagues to address root causes. This collaboration not only helps resolve individual cases but also contributes to improving products and services overall.

What are the key skills and qualifications needed to thrive as a customer service professional?

To thrive as a Customer Service Professional, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and ticketing platforms is often required. Patience, empathy, and adaptability help professionals excel in managing diverse customer needs and resolving conflicts. These skills ensure customer satisfaction, promote brand loyalty, and contribute to the overall success of the organization.
More about Customer Service Professional jobs
What are the most commonly searched types of Customer Service jobs in Michigan? The most popular types of Customer Service jobs in Michigan are:
What cities in Michigan are hiring for Customer Service Professional jobs? Cities in Michigan with the most Customer Service Professional job openings:
Customer Service Professional jobs near you
Infographic showing various Customer Service Professional job openings in Michigan as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 18% Part Time, 1% Temporary, and 4% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $30,795 per year, or $14.8 per hour.

Appliance Service Professional

Mr. Appliance of Mid Michigan

Bay City, MI

$50K - $80K/yr

Other

PTO

Posted 13 days ago

Job description

Do you get excited when figuring out how things work? Do you love the challenge of troubleshooting something that’s broken? Would you like to have a part in improving the home life of families in your community?


If so, we are looking for you! Mr. Appliance is looking for Appliance Repair Technicians. Apply today!


If you value a good day’s work and protecting your free time, this is the place for you. You’ll enjoy working with our team. Oh, and did we mention… no nights or weekends!


We’ll also give you the ongoing training that you’ll need.


Your Responsibilities as an Appliance Technician

As an Appliance Repair Technician, you are the key component in providing excellent customer service by providing high-quality maintenance services for our customer’s appliances.


Here are your primary responsibilities:

· Diagnose and repair home appliances and equipment.

· Provide cost estimates for repairs.

· Effectively communicate with the customer to ensure they understand the services needed.

· Order parts and ensure efficient use of company materials.

· Collect payment for work performed and leave customer with your contact information.

· Represent Mr. Appliance positively by being courteous, clean, and punctual in efforts to retain customer.


To Succeed in this Role as an Appliance Repair Technician, Here’s What You Need:


Exceptional Customer Service: In this role, you are the face of the company. You get to show off your ability to deliver a great customer experience, showing empathy toward the customer. You are there to

accurately diagnose and solve their problem so they can get back to running an efficient household.


Getting from Diagnosis to Solution: You aren’t just there to explain what’s wrong – you also need to help the customer understand what needs to be done so that you can resolve their issues quickly and possibly from happening again.


Quality of Work: This role requires critical thinking skills and the ability to problem solve. This ensures that our customers are satisfied, and the job gets fixed correctly, the first time.


Efficiency: In order to respond to all of our customer’s needs for the day, you’ll need to be efficient with your time and the speed at which you can complete repairs.


Punctuality and Reliability: Our customers are anxiously waiting for your help! To deliver a great experience, you need to be available and show up on time.


Pride in the Details: If you keep your work vehicle clean and organized, and value attention to detail in completing customer information and reports, you’ll fit right in.


Ongoing Training: New appliances and features come out all the time, so there is a need for regular training. You aren’t afraid to research new equipment and take advantage of training opportunities to expand your knowledge and skills.


Job Requirements

The following are the minimum requirements to be considered for the Appliance Technician position.

· High school diploma or equivalent

· Valid driver’s license and clean driving record

· Must have previous professional appliance repair service experience


Benefits & Pay

There is potential to earn $50,000 to $80,000 per year depending on your experience and abilities. You also will have the opportunity to earn bonuses.


What we have to offer:

· No nights or weekends: We value having a solid work-life balance. We work to make a living, without being overworked.

· Paid Training: We will train you and help you build a career.

· Bonus & Incentives: We reward hard work with generous bonuses and incentive pay.

· Company-Provided Perks: We provide you with a company vehicle, fuel card, inventory and iPad.

· PTO: paid time off of 5 days per year for the first 5 years.

· Fun Team Environment: We stand by our culture and build our team with people that love what they do.


If you enjoy taking care of the customer, are awesome at troubleshooting, and love working with your hands and technology, a career at Mr. Appliance as an Appliance Repair Technician could be your future!


Apply today!

Apply