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Customer Service Professional Jobs in Alberta (NOW HIRING)

Million Air

Line Service Professional

Calgary, AB · On-site

Is the customer #1 with you? * Are you a positive, up-beat person? * Do you have an inner need to ... The ramp agent is responsible for providing efficient service for all internal and external ...

U-Haul

Hitch Professional

Calgary, AB · On-site

Hitch Service Technicians work in U-Haul Moving and Storage Center lots to provide outstanding service to customers using their advanced technical expertise. Our motto is " Hire Fast, Pay Fast ." You ...

Skyline Building Systems

CA$50K - CA$60K/yr

Customer Service Representative We are looking for a motivated and enthusiastic Customer Service ... Handle a high volume of customer calls and emails in a professional and timely manner * Process ...

EXPRESS SEED COMPANY

The Customer Service Representative will also help resolve customer service issues and questions in a timely and professional manner to enhance customer satisfaction. JOB DUTIES: Effectively uses ...

Dollar Tree

Customer Service Associate

Okotoks, AB

Ensure a positive, safe, and respectful environment while maintaining professional and friendly ... Previous customer service experience in retail, hotel, restaurant, grocery, or drug store ...

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All JobsCustomer Service Professional JobsCustomer Service Professional Jobs in Alberta

Customer Service Professional information

See Alberta salary details

$7

$15

$23

How much do customer service professional jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for customer service professional in Alberta is $15.08, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $17.55 per hour, depending on experience, location, and employer.

What is a customer service professional?

Customer Service Professionals are individuals who interact with customers on behalf of a company to address inquiries, resolve issues, and provide information about products or services. They often work via phone, email, chat, or in person, aiming to ensure customer satisfaction and build positive relationships. Their role is crucial in maintaining a company's reputation and retaining customers by delivering effective and empathetic support.

What are the key skills and qualifications needed to thrive as a customer service professional?

To thrive as a Customer Service Professional, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and ticketing platforms is often required. Patience, empathy, and adaptability help professionals excel in managing diverse customer needs and resolving conflicts. These skills ensure customer satisfaction, promote brand loyalty, and contribute to the overall success of the organization.

How does a customer service professional typically collaborate with other departments to resolve complex customer issues?

Customer Service Professionals frequently work with departments such as technical support, billing, and sales to resolve customer concerns that require specialized knowledge. When a customer’s issue extends beyond standard procedures, clear communication and teamwork are crucial to ensure timely and accurate solutions. Professionals in this role often act as the liaison, relaying customer feedback and coordinating with colleagues to address root causes. This collaboration not only helps resolve individual cases but also contributes to improving products and services overall.

What is the difference between Customer Service Professional vs Customer Support Specialist?

AspectCustomer Service ProfessionalCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service trainingHigh school diploma or equivalent; technical or product-specific training
Work EnvironmentCall centers, retail, officesTechnical support centers, online chat, call centers
Employer & IndustryRetail, hospitality, telecom, bankingIT, software, electronics, telecom
Common Search IntentCustomer service roles, customer interactionTechnical support, troubleshooting, product assistance

Customer Service Professionals focus on general customer interactions, inquiries, and service issues across various industries. Customer Support Specialists typically handle technical problems, troubleshooting, and product-specific questions, often requiring technical knowledge. Both roles involve assisting customers but differ in technical complexity and focus areas.

What types of jobs fall under customer service?

Customer service jobs include roles such as customer service representatives, call center agents, support specialists, and client service managers. These positions typically involve assisting customers via phone, email, or chat, and often require good communication skills and familiarity with customer management tools. They can be found in various industries like retail, healthcare, finance, and technology.
More about Customer Service Professional jobs

What are the most commonly searched types of Customer Service jobs in Alberta?

The most popular types of Customer Service jobs in Alberta are:

What cities in Alberta are hiring for Customer Service Professional jobs?

Cities in Alberta with the most Customer Service Professional job openings:

Customer Service Professional jobs near you
Infographic showing various Customer Service Professional job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, and 3% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $31,359 per year, or $15.1 per hour.

Customer Service Professional, Sales

ATS Traffic Ltd.

Calgary, AB • On-site

Full-time

This job post has expired today. Applications are no longer accepted.

Job description

Location: Calgary, AB.

Status: Full-Time

Reports To: Assistant Branch Manager

About ATS Traffic

ATS Traffic is a family-owned business that has been getting people home safely since 1966. We provide traffic control, on-street services and signage products and services across Canada, currently operating out of offices in Edmonton, Calgary, Regina, Saskatoon, Langley, Kamloops, Brandon, Winnipeg, and Mississauga.

As the successful candidate you will demonstrate the ATS Traffic Core Values at work every day:

  • Do What’s Right
  • Our People Matter
  • Trust Through Teamwork
  • Striving for Excellence
About the Position

ATS Traffic is currently looking for a Customer Service Professional (CSP) to join our Sales team in Calgary, Alberta. This is an excellent opportunity for anyone with retail customer service and/or sales background looking for their first experience working within a professional setting!

This position is the first point of contact for customers looking to rent equipment from ATS. The CSP will handle inquiries for quotes, rental orders, deliveries and pick-ups. CSP will handle customer concerns as well as taking orders via phone, email and walk-in.

Our ideal candidate is a positive team player with superior time management skills. They will utilize their analytical and mathematical skills to serve our customers in a prompt and professional manner. Are you organized, resourceful and comfortable making decisions? Are you a natural problem-solver who thrives working in a fast-paced work environment? If this sounds like you, submit your application today!

Responsibilities
  • Data Entry: accurately processing quotes, sales orders
  • Answer and direct all incoming calls, greet walk-in customers
  • Handle inquiries for quotes, orders, deliveries and pick-ups, as well as customer concerns
  • Build and maintain customer relationships
  • Take payment on cash sales
Qualifications
  • Approximately 2 years’ experience in customer service and/or sales is required.
  • Previous experience working in the traffic control/construction industry is an asset.
  • Proficient computer literacy with Microsoft Office 365: Word, Excel, and Outlook are required.
  • Strong verbal and written communication skills are required.

We will provide training to the right candidate, apply today!

Why Choose ATS Traffic?

We have always been a family-owned business. When you join ATS, you aren’t just a number: people remember your name and treat you like one of the family! You’ll be working with a team you can trust, and you’ll be excited to come in on Monday morning.

Do you have a good attitude? Are you unafraid to speak up and tell us what you think? Do you work for a higher purpose? Do you do whatever it takes to get the job done? If this sounds like you, we think you’d be a great fit at ATS Traffic – apply today!

We thank all applicants for their interest, however only selected candidates will be contacted.

*By applying to this posting you will receive auto-generated emails to the account provided. Please ensure to check your junk/spam folder as these emails may be re-directed.