ZipRecruiter

Log In

1

Customer Service Process Manager Jobs (NOW HIRING)

Basic American Foods

Process Manager

Blackfoot, ID · On-site

Develops Team Leader and Shift Manager knowledge of the processes. Communicates effectively between ... Customer Satisfaction. Supervises product quality by adherence to product and packaging ...

Basic American Foods

Process Manager

Blackfoot, ID · On-site

Develops Team Leader and Shift Manager knowledge of the processes. Communicates effectively between ... Customer Satisfaction. Supervises product quality by adherence to product and packaging ...

System One

Process Manager

Jackson, MO · On-site

Process Manager Location: Jackson, MO Type: Contract Compensation: $40-$45.46 Work Model: Onsite ... services and workforce solutions across North America. We help clients get work done more ...

Mission Lane

Model Process Manager

$81K - $95K/yr

Mission Lane is combining the power of data, technology, and exceptional service to pave a clear ... customers' progress depends on. In your first year, you'll build the current-state map, close ...

Stellantis

Service Lane Process Manager

Redding, CA · On-site

$98K - $147K/yr

Map and refine the physical movement of vehicles on the drive to ensure no customer is left waiting ... of fixed operations and service department management. * Process Mastery: Expert-level ...

Walgreens

Business Process Manager

Deerfield, IL · On-site

... services, building trusted relationships that create healthier futures for customers, patients, team members and communities. External Basic Qualifications * Bachelor's Degree and at least 2 years of ...

Nemera

Injection Process Manager

Buffalo Grove, IL · On-site

... services. Nemera develops and manufactures its own IP product platforms but also offers also fully ... This position oversees process development, optimization, troubleshooting, personnel management ...

Amphenol ICC

NPI Process Manager

Schaumburg, IL · On-site

Support and coordinate process qualification & customer samples through NPI personnel ... Lead and manage engineering projects from concept through implementation. * Track and report ...

Capital One

Sr Process Manager, PULSE

Houston, TX · On-site

... services to consumers, small businesses and commercial clients. Our goal is to create one of the ... Driving process improvements aligned with desired customer outcomes * Analyzing, identifying, and ...

DocuSign

GTM Process Manager

San Francisco, CA · Hybrid

Over 1.5 million customers and more than a billion people in over 180 countries use Docusign ... Map, redesign, and maintain end-to-end canonical GTM and sales process flows and service blueprints ...

Customer Service | Full-Time

Customer Service Agent

$15.75 - $21.25/hr

We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service ... Skilled in troubleshooting and follow-up * Able to multitask and self-manage effectively

Moog, Inc.

Proposal Process Manager

Buffalo, NY · On-site

$90K - $125K/yr

Proposal Process Manager Reporting To: Director, Space Sect Adv Programs Work Schedule: Onsite ... Promote customer intimacy and relationships that help us grow with our best customers. * Provide ...

Wood Plc

Process Manager of Hydrogen

Houston, TX

Lead effective technical presentations and discussions with Customers, Vendors and internally ... Process Calculations * Process Datasheets * Piping and Instrumentation Diagrams (P&ID'

Rentschler Biopharma, Inc.

$120K - $145K/yr

Excellent customer service skills and ability to meet client project deadlines * Flexibility of hours to support process development or MFG floor activities over weekends and holidays. Weekend and ...

New

next page

Showing results 1-20

All JobsBusiness JobsCustomer Service JobsCustomer Service Professional JobsCustomer Service Process Manager Jobs

Customer Service Process Manager information

See salary details

$24.5K

$58K

$101K

How much do customer service process manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for customer service process manager in the United States is $57,998.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $70,000.00 per year, depending on experience, location, and employer.

What cities are hiring for Customer Service Process Manager jobs?

Cities with the most Customer Service Process Manager job openings:

What states have the most Customer Service Process Manager jobs?

States with the most job openings for Customer Service Process Manager jobs include:

What are popular job titles related to Customer Service Process Manager jobs?

For Customer Service Process Manager jobs, the most frequently searched job titles are:

Process Manager

Blackfoot, ID • On-site

Basic American Foods
Food and Drink Manufacturing • 1 - 5K employees
Learn more about Basic American Foodsexternal

Full-time

Posted 14 days ago

Basic American Foods rating

5.2

Company rating: 5.2 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

Job description

Job Summary:
This position is responsible for contributions to company profits through management of food safety, human safety, cost control, employee involvement, and continuous improvement initiatives. This is accomplished by optimizing the plant processes using all company resources including capital to meet plant objectives and goals. Additionally, this position is accountable for planning and coordinating all production needs from raw material receiving through in-feed to production and finally to packaging finished product. This includes scheduling raw material, planning shutdowns and meeting the production plan and budget.
Essential Job Duties/Key Accountabilities
  1. Cost of Operations. Ensures efficient and effective resource use at the lowest cost for adherence to production schedule and exception management. Ensures accurate and organized process documentation in procedures, paperwork and computer business systems. Participates in the development of strategic plans and improvements for the Idaho Campus. This includes, but is not limited to, ensuring proper staffing, maintaining budgeted line rates, preventing out of specification production, managing raw material changes, staging materials and/or ingredients, add back of out of specification product, and HOLD product disposition. Assists in the following areas:
    1. Development of process budgets and cost estimates for new products and line extensions.
    2. Prepares and presents annual process review documents.
    3. Works with Maintenance in the planning and implementation of an effective preventative maintenance program.
    4. Supports the formulation of the capital project plan, including project development and justification.

  1. Provides leadership, training, coaching, and oversight of continuous improvement efforts in the value stream and modeling The Basic Way for all employees. This includes driving the daily management system, leading the front-line leadership in setting and achieving continuous improvement goals, establishing and achieving project plans, measuring performance, and driving accountability. Eliminates waste through the application of continuous improvement practices throughout the enterprise and reduces wasted motion through the proper design of the work environment. Manages value stream performance by using Key Performance Indicators (KPI's) to ensure clarity of objectives and progress against said objectives.
  2. Employee Development. Ensures the ongoing coaching, development and training of team members and provides for an effective, productive work environment. Develops Team Leader and Shift Manager knowledge of the processes. Communicates effectively between shifts and functional areas, including contact with Division and Corporate personnel. Participates in shift change meetings. Uses enabling technologies (e.g. E-mail, voice mail) and written notes to facilitate communication. Facilitates communication between the Operations and Maintenance departments. This includes developing open communications and teamwork between operations and maintenance employees. Be well versed in Agilisys and Operations Reporting and have the ability to access on a daily basis to input and extract pertinent information and correct errors. Be able to assist Operators with their data input.
  3. Customer Satisfaction. Supervises product quality by adherence to product and packaging specifications, GMPS SQF Codes, FM prevention, inline routine sanitation, and area sanitation and tool inspection. Participates in customer contacts via customer complaint responses.
  4. Employee Safety. Supervises safety performance by using SAFE principles, attends regular safety meetings and assists in development of safety meeting topics. Assists in safety inspections and ensures orderliness of work areas.
  5. Environmental, Waste Reduction. Helps maintain smooth relationship with potato solid waste customers (Currently WECO). Minimizes the wastes generated by processing and assists with recycle were possible.

Education & Experience
Bachelor's degree (B. S.) preferably in engineering or science related field and a minimum of five years related experience and/or training; or equivalent combination of education and experience.
Knowledge, Skills & Abilities
Should have knowledge of Hyperion Planning Accounting software; Internet software; ERP system Inventory software; Manufacturing software; Excel Spreadsheet software and Word Processing software.
Work Environment & Physical Demands
Manufacturing Plant Environment
Food and Workplace Safety Requirements
  • All employees are responsible for upholding the principles of SQF Food Safety Code.
  • All employees are responsible for immediately reporting any food safety, food quality, safety issues, or plant security issues to management for appropriate action.

DISCLAIMER: Incumbent may be asked to perform other duties as required.

What Basic American Foods employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Apply