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Customer Service Process Manager Jobs in Missouri

Process Manager Location: Jackson, MO Type: Contract Compensation: $40-$45.46 Work Model: Onsite ... services and workforce solutions across North America. We help clients get work done more ...

... customers. Resolves complex issues and performs most complex servicing activities under Limited ... managing and reporting control issues with transparency. Qualifications: 1-3 years relevant ...

... customers. Resolves complex issues and performs most complex servicing activities under Limited ... managing and reporting control issues with transparency. Qualifications: 1-3 years relevant ...

This role oversees daily customer service operations, order management processes, warranty support, and customer communications while partnering closely with sales, operations, engineering ...

This role oversees daily customer service activities, develops and coaches employees, drives process improvements, manages escalations, and supports strategic business initiatives including system ...

Process Improvement & Change Leadership*** Identify opportunities to improve customer service ... Champion change management initiatives and drive adoption of new processes and tools.**Metrics ...

Process Improvement & Change Leadership * Identify opportunities to improve customer service ... Champion change management initiatives and drive adoption of new processes and tools. Metrics ...

Process Improvement & Change Leadership * Identify opportunities to improve customer service ... Champion change management initiatives and drive adoption of new processes and tools. Metrics ...

Supervisory Customer Service Specialist

Saint Louis, MO ยท On-site

$16.50 - $22/hr

Directs and manages the development, implementation, and administration of the front-line collection service telecommunications process. Ensures the customer focused standards are minimize the line ...

Senior Customer Service Manager

Bourbon, MO ยท On-site

$17.75 - $24.25/hr

The Sr. Customer Service Manager leads and develops a high-performing customer service team while ... service processes, communication standards, and team priorities with departmental goals ...

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Customer Service Process Manager information

What cities in Missouri are hiring for Customer Service Process Manager jobs?

Cities in Missouri with the most Customer Service Process Manager job openings:

Process Manager

Jackson, MO โ€ข On-site

System One
Business Consulting Servicesย โ€ขย 5 - 10K employees

Contractor

Medical, Dental, Vision, Life, Retirement

Re-posted 21 days ago


Job description

Job Title: Process Manager Location: Jackson, MO Type: Contract Compensation: $40-$45.46 Work Model: Onsite – onsite Hours: 40.0 hours per week

Overview Leading consumer goods company looking for an experienced Process Manager. Ideal candidates should have Process management experience and familiarity with diapers manufacturing processes.

Responsibilities

  • Oversee designing, optimizing, and implementing processes and improvements.
  • Implement solutions focused on creating efficiency and scale through technology and automation.
  • Design and prioritize technical operations roadmaps to improve efficacy and efficiency of existing processes or unlock new capabilities.
  • Lead and collaborate on problem definition and technical design/scoping to build solutions.
  • Use data to guide decisions affecting strategy.
  • Identify risks; respond to and resolve issues/errors/escalations through investigation to produce insights for technology-enabled solutions.
  • Distill requirements of new product and market expansions and design automated workflows to reduce manual work.
  • Support engineers, analysts, and other Operations team members to resolve escalations through issue investigation, training, and technical tooling.
  • Understand the operations ecosystem, technology, and data models, including current strengths, weaknesses, and gaps.

Requirements

  • Strong leadership skills.
  • Familiarity with diapers manufacturing processes.
  • Mechanical troubleshooting skills.

System One, and its subsidiaries including Joulé and Mountain Ltd., are leaders in delivering outsourced services and workforce solutions across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan.

System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Ref: #558-Scientific


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About System One

Sourced by ZipRecruiter

System One helps employers get work done more efficiently and economically without compromising quality. Over our 35+ year history, we've helped connect thousands of talented people with innovative companies. The excitement of a perfect fit motivates us every single day.

Industry

Business consulting services and recruiting and staffing services

Company size

5,001 - 10,000 Employees

Headquarters location

Pittsburgh, PA, US