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Customer Service Phone Jobs in Alabama (NOW HIRING)

Customer Service Clerk Since 1958, Quick Delivery Service, now a 3rd generation business, has been ... Manage incoming phone calls * Tech intellect is a must (Microsoft 365) * Identify and assess ...

Starting Pay: $15.48/hour Responsibilities: โ€ข Take customer orders by phone, email, fax, and mail ... customer service skills โ€ข Good math, problem-solving, and decision-making abilities โ€ข ...

Be Seen First

You will resolve customer questions over the phone and by email, research products online for ... Previous experience in sales, customer service, or other related fields a plus * Ability to build ...

CSR

Decatur, AL

$14 - $16/hr

As a CSR, your responsibilities would be assisting customers with queries or offering financial ... Collections in person, over the phone and via written communication. * Ensuring customer queries ...

CSR

Decatur, AL ยท On-site

$14 - $16/hr

As a CSR, your responsibilities would be assisting customers with queries or offering financial ... Collections in person, over the phone and via written communication. * Ensuring customer queries ...

$13.75 - $18.50/hr

Customer Service Representative Job Summary The Customer Service Representative is responsible for ... Monitor phone software to ensure that incoming calls have minimal to no wait times low, voicemails ...

$13.75 - $18.50/hr

Customer Service Representative Job Summary The Customer Service Representative is responsible for ... Monitor phone software to ensure that incoming calls have minimal to no wait times low, voicemails ...

Customer Service Representative

Opelika, AL ยท On-site

$13.75 - $18.75/hr

Provide outstanding customer service both on the phone and in-person. * Market for new and continued customer business. * Prepare and process loans and income tax returns. We offer: * TOP-of-the-line ...

Customer Service Representative

Huntsville, AL ยท On-site

$15.75 - $21.50/hr

Provide outstanding customer service both on the phone and in-person. * Market for new and continued customer business. * Prepare and process loans and income tax returns. We offer: * TOP-of-the-line ...

Customer Service Representative

Saraland, AL ยท On-site

$13.50 - $18.50/hr

Provide outstanding customer service both on the phone and in-person. * Market for new and continued customer business. * Prepare and process loans and income tax returns. We offer: * TOP-of-the-line ...

Customer Service Representative

Opelika, AL

$13.75 - $18.75/hr

Provide outstanding customer service both on the phone and in-person. * Market for new and continued customer business. * Prepare and process loans and income tax returns. We offer: * TOP-of-the-line ...

Customer Service Representative

Opelika, AL

$13.75 - $18.75/hr

Provide outstanding customer service both on the phone and in-person. * Market for new and continued customer business. * Prepare and process loans and income tax returns. We offer: * TOP-of-the-line ...

Customer Service Representative

Huntsville, AL ยท On-site

$15.75 - $21.50/hr

Provide outstanding customer service both on the phone and in-person. * Market for new and continued customer business. * Prepare and process loans and income tax returns. We offer: * TOP-of-the-line ...

Customer Service Representative

Saraland, AL ยท On-site

$13.50 - $18.50/hr

Provide outstanding customer service both on the phone and in-person. * Market for new and continued customer business. * Prepare and process loans and income tax returns. We offer: * TOP-of-the-line ...

Showing results 21-40

Customer Service Phone information

What is a customer service phone?

A Customer Service Phone job involves assisting customers over the phone by answering inquiries, resolving issues, and providing product or service information. Representatives must have strong communication skills, patience, and problem-solving abilities. They may also handle complaints, process orders, and escalate complex issues when necessary. Excellent customer service helps build trust and ensures customer satisfaction.

What does a typical day look like for a customer service phone representative?

A typical day for a Customer Service Phone representative involves answering incoming calls, addressing customer questions or complaints, and documenting each interaction using specialized software. You may also handle order processing, provide product information, and escalate more complex issues to supervisors or other departments as needed. The work environment is usually fast-paced, team-oriented, and relies heavily on communication and collaboration. You will often collaborate with colleagues and managers to resolve challenging situations, and you'll have clear performance metrics such as call resolution rates and customer satisfaction scores. This role offers valuable experience in customer relations and can lead to advancement opportunities within customer service or related fields.

What are the key skills and qualifications needed to thrive in the customer service phone position, and why are they important?

To excel as a Customer Service Phone representative, you need excellent verbal communication skills, strong problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and basic computer applications is commonly required. Outstanding active listening, patience, and conflict resolution skills help top performers build rapport and effectively resolve customer concerns. These skills are crucial for delivering a positive customer experience, maintaining company reputation, and ensuring efficient issue resolution.

How can I become a customer service phone agent?

To become a customer service phone agent, candidates typically need a high school diploma or equivalent and strong communication skills. Relevant experience in customer service, familiarity with phone systems, and basic computer skills are often required; some employers may also prefer certification in customer service or related fields.

What are the most commonly searched types of Customer Service Phone jobs in Alabama?

The most popular types of Customer Service Phone jobs in Alabama are:

What are popular job titles related to Customer Service Phone jobs in Alabama?

For Customer Service Phone jobs in Alabama, the most frequently searched job titles are:

Infographic showing various Customer Service Phone job openings in Alabama as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution.

Customer Service Clerk

Quick Delivery

Mobile, AL โ€ข On-site

$15/hr

Other

This job post hasย expired 2 days ago.ย Applications are no longer accepted.


Job description

Customer Service Clerk

Since 1958, Quick Delivery Service, now a 3rd generation business, has been providing local pickup and delivery and logistics services to the entire Gulf Coast. Our locations are strategically positioned in the key markets of the South Eastern Regions.

Mobile trucking company looking for a customer service clerk.

Schedule:

  • 6-hour shift potential to go to full time
  • Monday to Friday
  • 1100am โ€“ 0500pm
Responsibilities
  • Manage incoming phone calls
  • Tech intellect is a must (Microsoft 365)
  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers
  • Answer Emails
  • Scheduling
Experience
  • Education: high school diploma or equivalent.
  • Must have tech intellect
  • Proven customer support experience or experience as a client service representative
  • Strong phone contact handling skills and active listening
  • Familiarity with CRM systems and best practices
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
Skills
  • Communicative
  • Friendly
  • Ability to work with others
  • Dependable
  • Organized
  • Time management skills
  • Detail-oriented

Join us as we strive for excellence in our operations while providing top-notch service to our customers!

Job Type: Part-Time

Pay: From $15.00 per hour

Work Location: In person